they made zebra wood style kitchen cabinets that were a knockout!…read moreThey were reasonably priced, assembled and fit perfect. She worked with my drawing and measurements to make the perfect Kitchen design.

After shopping around for pantry cabinets to increase storage space in our kitchen, we landed at…read more321. We had a basic understanding of what we wanted, and after spending time with Jason, we ordered the cabinets with his help. They came in quickly and were delivered without a scratch. They'll be installed tomorrow. The whole process from start to finish was smooth and we took great comfort in the fact that Jason and the staff are friendly and know their business and will be there for us should we have questions. Thanks, 321!

Destroyed my new quartz countertop in my new construction home and refuse to complete or repair the…read moreissue after 1 1/2 years of dealing with them and being told all would be taken care of. Very poor communication and now they have to pay for material because of their negligence and are refusing to correct the issue because of this.

This is a 5 star operation from beginning to end. Which was actually only two weeks. Chris found…read morematching granite for my cracked counter. The installer team, Glenn and Tony were professional, friendly and even leveled out my breakfast bar. I can't say enough good things. I would definitely recommend them to my friends.

Unresponsive untruthful, unprofessional and uncaring. Mistake dealing with these people. spent…read morelots of $$$,,and they can care less about any issues once they get paid. Really terrible customer service.

I was working closely with folks at ProSource on the selection of finish materials for the…read morerenovations of our master and guest bathrooms and they recommended I reach out to Feguson Showroom for expert assistance in selection the fixtures and accessories I would need. After I left ProSource, I drove over to the Ferguson Showroom for a look. First impression: I don't recall seeing any other customers in the Showroom when I arrived. Nobody was at the reception desk at the time I arrived, so I walked around hoping the receptionist returned. There were 2 Showroom Reps typing away on their respective computers, but neither one acknowledged me or inquired as to whether I needed assistance. Eventually, I asked one of the ladies if "there was somebody to assist me", as I wanted to inquire how to get started selecting fixtures. Basically, you're invisible inside the Showroom without an appointment. Lesson learned. By this time the Receptionist had returned, and I made an appointment and for the next day. An awkward start to be sure. The next day, with my appointment, I became totally visible to everyone in the Showroom. And I feel like I received expert assistance selecting and ordering my fixtures. A little over $7,000 later, I left feeling much better about my Ferguson experience. The good feeling was temporary, and it never returned. Here's the "bottom line" for any retail customer who's interested in purchasing fixtures at Feguson: You cannot rely upon them. They just seem too big and bureaucratic to effectively deal with a small $7,000 order. The fulfillment guys in the warehouse that coordinate delivery didn't seem to have a basic understanding of how a contruction project works. To my complete frustration, I was notified by email on the day my Contractor was scheduled to pick-up my order that several fixtures did not arrive - the day of pickup!! This totally stripped my ability to make substitute selections and immediately placed my project into a delay. I had to become the "squeaky wheel", constantly reaching out to my Showroom Rep. for any delivery news. To be sure, in the beginning she seemed genuinely interested in helping me get my missing fixtures. She was successful in finding a couple, and they trickled-in a nano-second before they were ready to get installed. But she soon seemed to weary over dealing with the missing fixtures - eventually blaming the delays on Delta. The last straw was when she recommended that I try to find the missing fixtures I needed on Amazon or Home Depot - can you imagine my frustration?!?!? I found the fixtures I needed online, placed my order, and two of them actually arrived the next day! The third missing fixture is scheduled to be delivered in four more days. Ferguson had no idea when, or if, their stuff was ever going to show-up - unbelievable! It's not Delta - it's Ferguson! Unless you're a multifamily residential developer that specifies enough plumbing fixtures to need a couple Ferguson semi-trailers to store your stuff on your construction site, I recommend a "Hard Pass" on using Ferguson for your project. Ferguson is simply too big and bureaucratic to effectively serve small projects and homeowners. They only thing Ferguson performed promptly was processing my partial refund for the fixtures that I was forced to find elsewhere - but I'm pretty sure that was only because they understood how annoyed I was! Ferguson, without a doubt, is one the most frustrating companies I've ever worked with - totally inconsistent and completely unreliable. Proceed with caution! Edit to Add (Jan 16, 2023): One of the telltale signs that an organization is too big and bureaucratic is that their employees are well-trained in the art of "company speak". In essence, telling their customers one thing (for public show) and doing another (because organizational culture is phony). The individual from Ferguson who wrote their response to my original review is the Area Sales Manager for Ferguson. No follow-up ever took place. Her comments leave the reader with the impression Ferguson has a customer-focused culture, when they do not. As I wrote above, "You cannot rely upon them", and this is a terrific real-life example of just that. Proceed with caution.

They did an exceptional job on my kitchen. The owner, Jim, really goes the extra mile to get the…read morejob done and pays attention to detail. I highly recommend!

Professional service. Did what they said they would do and in a timely manner. Installers of stone…read morecountertops were friendly and did an amazing job. Highly recommend. Provided recommendations about various stone options.

It was a perfect transaction... I picked my slab and it was installed perfectly! Everyone that…read morecomes in my home asks me who did the countertops and I always share.

Working with Meriany Benthin and her team has been a sincere pleasure! This organization is…read moreabsolutely amazing and flawlessly cut and installed beautiful kitchen countertops and bathroom vanity countertops for us. We could not be happier with the outcome and highly recommend working with Personal Touch!

We had bathroom and kitchen cabinets done by Hammond. John Watson immediately knew my vision and…read morewas able to produce the kitchen of my dreams. It was a tricky install and it was executed with precision. Of course since wood is wood- I worked with Doris who is the best customer service person- she immediately heard me out and was able to come up with fantastic solutions which again, were executued with precision. It takes time to build a beautiful kitchen and it was worth the wait.

We have had 2 jobs done by this company. 1st job- 2022 was countertop on outside kitchen…read more Installers were great and did a good job. We requested the cut out piece for sink and was promised that piece (which we never received and no one seems to care) 2nd job- 2023 cabinets and counter top. Blemishes on cabinet doors were addressed but with no resolved. When they installed the sink they didn't use the clips to keep sink secure properly. Had them come out to put clips in and they just gave us the clips. We also mention to them on SEVERAL occasions about the missing piece from 2022 job but guess it went in one ear and out the other. It's sad that you have to write a bad review to MAYBE get their attention on these matters. As I said before the installers are great but management is lacking in customer service and care.

Rob Cafiero knows how to remodel your kitchen as well as other interior remodeling tasks. He…read moretotally reconstructed our kitchen, living room, dining room and hallways. Best quality cabinets, ceilings flooring as well as removing a wall and raising the ceilings (also removed popcorn ceilings). This was accomplished at 2/3rd the price of our other estimates. I would rate 6 stars if possible.

From the owner: When it comes to Custom Kitchen Cabinets, Kitchen Remodeling Contracting and Bathroom Remodeling…read moreContracting, no one compares to Nuovo Kitchens & Baths, LLC.. With years of combined experience, Nuovo Kitchens & Baths, LLC. has worked hard to build the trust of our clients in Melbourne, Satellite Beach, Indian Harbour Beach and beyond. Visit our website to learn more. Or better yet, click the link and call us today!

Eastern kitchen a great job remodeling my kitchen. They completed the tear down and installation in…read more2 days. Additionally, they had the best price. Highly recommend them for kitchen remodeling. Great job.

Outstanding service from the owner Karen, her inside staff, Tony who pulled it together, and…read moreinstallers Chuck and Lin. They were exacting, always courteous, professional and knowledgeable. Great value for the service and product provided. Thank you, Eastern Kitchen!