After my beloved PCP retired/moved out of state, I decided to try Bridlewood Family Healthcare due…read moreto proximity to home and because my prior PCP had stated that my medical records would be transferred there. The front desk staff was nice and the MAs friendly. They apologized and thanked me when I mentioned that I found a 6 day old urine sample in the restroom. Dr. Glaser was not friendly towards me. My visit was to be a new patient physical. He did not engage or try to get to know me at all. My face to face time with him was less than 10 minutes, and the only thing memorable that he said was that my insurance might not pay for my updated tetanus shot (they did). I went downstairs to do lab work and was there for about 30 minutes when they finally realized that Dr. Glaser did not order lab work because I had done lab work 7 months prior. Fairly certain that lab work is part of a physical...but whatever. I had already made up my mind that this man would not be my new PCP. A PCP should be warm and engaging, and someone who will listen to their patients when they are concerned about something - Dr. Glaser checked none of these boxes. Fast forward a few weeks later to the billing nightmare that followed, my insurance covers an annual physical (including the lab work he wouldn't order) 100%...but the first bill was coded as a new patient appointment, but they left the physical off. So I had to call the office about this...they made my patient responsibility $0 in their system, but then rebilled my insurance company with duplicate charges and overbilled by almost triple. I decided to call BCBS directly since I had yet to find a competent individual to help me at the practice. The insurance rep told me that one of the codes used on the new bill was for a psychiatric evaluation...OMG! I explained the whole situation again, and BCBS filed a grievance and the billing did eventually get situated. I have talked to others who have noticed similar billing issues on their statements from this practice...so definitely watch your EOBs here. Unreported overbilling is sadly something that happens too often in the medical world. I have given up on ever seeing my 7+ years of medical records from my prior PCP. I am fairly certain they went into an abyss of some sort in this Bridlewood office of confusion.

I've been going here for about 4 years now and I love this office. I've never had a bad experience…read more Getting in touch with someone on the phone can be frustrating for those that are not technically inclined. But if you use the Healow app, the docs are pretty quick to respond plus your care needs are documented. I started using Bridlewood, Dr. Glaser and his staff because the last office I was at didn't listen to me. I'm diabetic and trying to find the right medication has been much trial and error but my last office brushed off my errors. So when I first started with Bridlewood, Michelle Hampton heard me and started me on my way to finding what worked. I was sad to lose Victoria Thomas but it was an easy transition back to Michelle and they really do care. I have trouble with getting medication but that's due to my insurance not the office. Michelle and her team have been in constant communication with me and are eager to help where they can. I've had nothing but a pleasant and stress free experience working with the Bridlewood staff. My one complaint would be that I never got an Amazon gift card!

Dr. Crawford is truly remarkable for her God-given talents…read more From her calming, soothing voice to her expertise in providing helpful advice, Dr. Crawford is a genuine blessing for anyone seeking consultation and guidance. Check out some of Dr. Crawford's lecture videos--I am sure you will totally agree!

I had an appointment with Dr. Jenny Lipper, and it was honestly the best doctor visit I've ever…read morehad. She is outstandingly brilliant and shared insights with me that no doctor ever had before--everything she explained was spot on. Her deep understanding of the body, the vagus nerve, and hormone issues was truly amazing, and she helped me so much. Words cannot fully express my gratitude for how I feel today. I walked into my appointment in so much pain, and I left feeling brand new. Her unique and insightful approach to healing is unlike anything I've experienced. I also loved the quantum bed--it made me feel incredible! Thank you so much, Dr. Lipper, for everything you did. I will definitely be coming back very soon!

I've been going to old town family practice for several years. My experience has always been…read morepleasant, and staff is always friendly. It's easy to reach and has reliable parking. Walls are a little thin, but that's just a building issue. Medical staff changes somewhat frequently but I have no issue with them in any case.

Although my in office experience was pleasant enough, a few weeks later I received a bill which was…read moreodd because I made sure I would not owe anything before I got there and before I left the visit. Turns out, they charged me for an entire "second visit" because they simply stated I needed to see a specialist about one of my concerns and gave me a referral. No one mentioned a single thing about charging me just for them to tell me to see a specialist. Absolutely ridiculous. I will not be returning to this office. Extremely annoyed and disappointed that offices continue to screw people out of more money. I recommend going elsewhere or asking very specifically what your visit covers and which QUESTIONS cost extra...

Always great. Caring, understanding and always on time for appointments. Office staff is great too.read more

Very poor service. Dr Roy doesn't care about existing clients. Never responds to our emails or…read morecalls. Presribes something that requires prior authorization, yet doesnt provide it to the insurance company, so we are the ones having to feel the negative effects of missing doses of something that this Doctor has been prescribing! Do yourself a favor and find a Doctor that follows through. One email could mean someones life. I've also looked at some of her responses to some of other peoples reviews, why is she putting peoples personal problems on a public website? Very unprofessional.

I cannot recommend Greer and Associates enough. They have tons of staff members to help you work…read morethrough your problems and issues. Therapy can be a "taboo" subject for some people but if you're in need of help/guidance- give them a try! I go to Kelby every other week and she's been amazing for me and my growth. All the staff has always been super friendly and make sure you feel comfortable. They take most insurance companies as well- so it's very affordable as well ! (I know I was worried that it would be pricey- and it wasn't at all!)!

My kids and IBeen coming to Greer & Associates for over a year now and have nothing but good things…read moreto say. The ease of scheduling an appointment and the comfort and privacy of the office are conducive to a helpful and healing environment and experience. They do accept insurance, but make sure you mention it when you call to schedule the first time because it may make a difference in who you see. When you come in the first time, come 15 minutes early or so to fill out the paperwork; it may be waiting for you on a clip board since everyone may be in session and they don't have a full-time receptionist. (But I find that for this kind of therapy, some times it's better to not have to interact with anyone but the therapist). My kids and I see Michelle Dean and have had a year of emotional and physical healing through her therapy sessions. EVERYONE can benefit from counseling, never underestimate the power of talk therapy. The counselors have so many techniques and so much insight into so many situations. Your situation is not too complicated or too far gone to be addressed and on its way to healing. **Update: While the Greer & Associates Staff are wonderful, Michelle Dean is now at Connections Wellness and we have moved over to CW in Corinth with her. (Just down the road off Unicorn Lake.)

I bought the groupon for the IV therapy. I've been looking for a place that does this for a few…read moremonths now but finally learned of this place after finding it on Groupon. The Staff was professional and kind and got me in pretty quickly. I upgraded my cocktail to the focus and feel rather alert from it. I got another appointment set for next week. So far I'm loving how I feel. *** Update 2nd visit wasn't so great. They twisted the IV needle in my arm and left a major bruise. The girl did not seem to know how to remove it.

Dr Tyce was amazing! He paid close attention to all my problem areas and pain. I felt like I was…read morewalking on cloud9 after my appointment with him. His staff is very friendly, and the space is so big and spread out. Very clean facility.

We like the doctor but we found another doctor closer to us. The office recently sent me an invoice…read morefor a visit my husband did 4 years ago. A $1k bill. We always have a great healthcare and this is definitely not acceptable. I called them 3 times to discuss. And never received a call back. Is this a scam??? So annoying. Updates- Someone finally called and she was rude and told me because she started back in Feb she couldn't really answer why they just billed me 4 years later. How ridiculous it is. Just because someone is new, and she was unwilling to make any research.

I have been going to Dr. Trotter for a while now and can honestly say that not only does he treat…read moreme like family, but he also has the expertise and wisdom you want in a doctor. His nurse is so kind and helpful. In this office, I feel heard and seen. I never have felt rushed and he makes sure I am good before I leave. I am so lucky I am his patient.

Dr Barta is very professional and makes sure your privacy is secure. I have been working with Dr…read moreBarta for a long time and she is very personable and kind. I highly recommend Dr Barta for your Therapy