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    Rhea Plumbing

    5.0 (3 reviews)

    Services - Rhea Plumbing

    Plumbing inspection

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    3 years ago

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    5 years ago

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    9 years ago

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    Reagor Air Conditioning, Heating, Plumbing, & Electric

    Reagor Air Conditioning, Heating, Plumbing, & Electric

    (9 reviews)

    First I want to say that these guys do good work and that the electricians Shawn and Katrina were…read moreknowledgeable and were easy to work with. The only reason they aren't 5 Star is that when we originally called, we were told our job would be about an hour at $125 total. We had already dug a trench, ran conduit, wire, had 95% of the parts ready before they came (they provided some end point pieces and fasteners and one breaker). All they had to do was make it connect up, swap some existing connections, and make it live at the box. (They did have to add a little junction box on the wall to clean up the wires, but that is really the only additional work). At the end, the bill was $525. I'm not one for confrontation or to suggest their work isn't worth the time, but at no point were we told it would be quadruple the cost. I could understand extra costs here and there, but I was a bit shocked. The labor was tracked at 4 hours. Even if that was how long they were here, that is an excessive amount of time for the work, especially considering the quote. My wife and I dug a trench, ran wire and conduit in less than 2 hours. It is hard swallow the connection point was a 4 hour job. I will end with saying that at no point did we feel like they weren't doing good work or that the electricians were unreliable or shady (in fact, it was totally opposite - they are great!) but we do feel that the time for the job, not only was wildly past their estimate, but just didn't seem to match the amount of work that was required.

    I contacted Reagor to install a new water heater in my home. I had the option of them or me…read morepurchasing this. As I had no way to haul it, I asked them to do so. WOW - big mistake. Without warning me of the cost, they charged me nearly $500 to pick it up. All installation costs were on top of that. I have done business with them for 19 years and until this experience, I have been happy with their service and fees. When I was presented with my final bill I saw where they had charged me this exorbitant fee for a 22 mile round trip. I attempted to contact the owner regarding this but he wouldn't return my call. I went to his place of business to nicely discuss it with him in person but from the moment I stepped to his office doorway, I was met with anger and hostility. He said the general public has no idea how many taxes and fees small businesses must pay both state and federal to stay in business and he offers no apologies for what he charges, nor would he consider changing it to a more reasonable amount. I have no issue with the work that was done - the workers were competent and respectful of me and my home. However, I will never do business with this company again and I strongly suggest anybody that does to get a signed cost appraisal before any work is done.

    Rhea Plumbing - plumbing - Updated May 2026

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