Thanks to Liz for helping with my order. She was awesome and order was handled with ease. And thank…read moreyou to Randy for delivery. Most definitely do business with this store again. Leonor Aguirre

I bought a $75.00 thermostat from the location in Port Aransas and had in my car and was in the…read morearea of this particular ace hardware so I decided to take it in and get a credit. The dark haired women at the counter was the rudest person I have come across. I asked her if I could return it and get a store credit. She looked at the receipt I had and said "this is over a month old,a month and 2 days, and we don't take items from the mustang island store."Completely wrong they do she just wouldn't do it and told me to bad I can't take this back. So I said well can't I get a store credit I'll come back and get it here. NO SIR! I cannot help you. You took to long so it's yours have a good day I have other customers. Totally wrong and completely false. Never go back again. Home Depot, Walmart or Lowe's would have all done that with no question. So much for supporting local businesses!!!

Here me now, believe me later. Ace is the place with the Helpful Hardware Woman!…read moreStaffed with great ladies, I had to stop in for a tool. Long story short, the AAA guy that replaced my dead battery Monday didn't tighten the negative cable. I had a brief scare when after a great breakfast at Port Aransas Cafe,my truck didn't start . These ladies lead me straight to a tiny vice grip that was perfect. Mucho Gracias ladies

They have all your beach needs at arms reach! Not to mention the Shimbumi!!!!! BEST SUN SHADE…read moreEVER!!!! Pricey but worth every single penny!!!

I was looking for high pressure hose fittings and they helped me find all three fittings that…read moreworked with my existing quick connect! Greeted when walking in and helped immediately.

Hardware, parts, irrigation, plumbing, lawnmowers, blowers, paint, cat and dog food, collars,…read morecages, oh my! One of the oldest Hardware stores in town and family owned since 1970. They repair all power equipment, lawnmowers, chainsaws... you name it. They also have a huge selection of dog food, cat food, and pet accessories, collars, etc... Also carry Purina Cow Feed, Oats, Corn, Everything Wildlife wise as well as deer feeders, protein feeders, quail feeders. Helpful friendly staff, and very knowledable about what they are selling.

dont purchase their upcharged items based on their so called excellent experience that you will…read morereceive from the parts and maintenance department, because you wont. As for any kind of customer service, this is non existent here. they will be buddy buddy with you especially on the high ticket items, but when things go wrong with the item thats where it ends. if you questions them on anything you'll get the good ol' it is what it is and or go else where next time if you dont like it. just speaking on behalf of my own experience with them.

Worst service and place in Corpus Christi tx Just purchased…read morea big 12 drawer cabinet plus over 300.00 on other materials and the cabinet would not lock and was damaged. The supervisor blew me off when I started to talk with him, he just mumbled we got it and kept walking. I waited with no reply and the register clerk finally let them know I was still waiting. A lady came by got my name walk off. I still know nothing and I am over an hour waiting. This is just one of many sad stories and not once did anyone say I'm sorry! Buyer be ware!!!

I placed an online order, I was giving a window for delivery 6 am - 8 pm waited all day for my…read moreorder until 10 pm thinking maybe running late. Next morning my order said " delivery missed " after talking to 3 different people in 2 days nobody could explain what that meant, of course my issue never solved. Im 65 yes and the reason I order on line is because I can't lift and carry a 32 Qt bag of soil i am so disappointed i had a cleaning business for years and most of my cleaning supplies were bought from them and they can't deliver a bag of soil, but worse not being able to explain or re direct on where is my order they just canceled it. I would never ever buy anything from them.

Yesterday, I needed to place a large flooring order I arrived near 2. I had been there the…read more previous week and bought a few samples to show a customer. Customer chose and on this day I wanted to place the order. I go to the flooring department desk and wait, then i go to the pro desk area. There are 9 employees having a large time. One employee ask to help I said I need to place a large floor order. You need to go to flooring. Ok, but I've been there and no one is there. Well all of our computers are being used up here I'll call someone to meet you. First, none of the large time happening employees were standing in front of any of 10 computers actively doing any computing and no other customers were in front of me. I went back to flooring and sat down 20 minutes before I called the store from my cell phone to ask for help. Finally Desiree came up. She was able to make my shopping experience worse. I mis-pronounced her name and she was happy with a upside down smile to help me know that twice. But again all I need is flooring and they sell flooring right? Read this conversation Her: We don't have enough to complete your order. Me: Okay can we order? Her: it doesn't show up in the system. Me: but here is the pic of the bar code from right over there. Her: we only have 20 boxes Me: can I order online? Her: it's not in the system I doubt it. You can buy our 20 boxes, and go to the 2 other stores and pick up what they have to complete your order. Me: can I call the stores in advance and have it ready. Her: you can try but it's not in the system. Me: if it's not in the system why are you telling me the inventory of other stores? I have no idea what is true. Because i left with no flooring and will go to another store and ask my customer to choose from a different stores selection. I mean it's just another trip to a customers home and repeat the selections process and back to the order department. It will not be the floor dept of "d pot" Thanks Home Depot for showing me the correct pronunciation of "Desiree" only cost my company $350 in wages for lost time. READ MY REVIEW FOR THE LOWES experience. There is a big difference in training. This is alone set in place from the culture set in place from management.

This Bridgeport on Southport Ave store has improved, Emilio, John, Roy, Courtney, Nadia, Jody,…read moreFlooring, Lawn & Garden, Lumber, Rental, Plumbing, Electrical and every department has turned this store around, keep up the good work. Better service means more customers. Please keep more staff working, so we can get help and buy more! I would like to see improvements in security, maybe hire off duty police/law enforcement. We even got a new store manager Lisa! Ps. make sure you follow up with complaints, this was a big issue in the past. Make it safe and clean and more people will shop here :)

Fatastic staff!! They are caring and helpful. . Appreciate the extra efforts they provide to…read moreassist their cusomters. The customer service is stellar.

Customer service is outstanding. The only problem I have is that they are overpriced on many items…read more I love to shop there, but I can't afford to.

This is a very large building with massive amount of merchandise, however it's not overwhelming…read moredisplayed. I mean that you get a comfortable experience and don't feel as if merchandise is going to "leap into" your cart. Customer service is different sometimes as floor associates must be busy in the back with merchandise. Clerks are very friendly and knowledgeable.

Placed an on line order. Received an e-mail stating do not come pick up until you receive a…read moree-mail. Did not receive an e-mail. Called 4 hours later. Because our order was so large there was a fraud hold. Order was less than $400. I have to be there with my card to pick up. Cancelled order, if I have to be there I could have just gone with my contractor at 8am and had this done.

Love this store. Been shopping here for 5 years and never had a significant issue. I buy appliances…read morehere, tools, everything. They have great sales all the time. I've even done returns. Highly recommended.

Hard to comment on customer service when it's non existent, and even the store manager is…read moreunresponsive. Two thumbs down!