Ray the owner came to see what was wrong with my washer, he's very knowledgeable he fixed it in 45…read moremins. and his rates were reasonable. I would refer Discount Appliance Repair to anybody that needed repair.

I've been calling Ray since October to fix a problem with my mom's stove that he did not fix the…read morefirst time. I wanted to make sure my mom's oven would be fixed in time for Thanksgiving --- to no avail. My mom was really disappointed that she couldn't cook a turkey for us, after I paid Rey over $200 (with warranty) a few weeks earlier. It's now early December and he still hasn't shown up or responded to my calls.

I purchased a GE Dryer on November 4, 2024, and it has already broken down twice. Each time,…read moregetting it repaired has been a nightmare. It takes weeks just to get a service technician out, and even after the so-called "repair," the dryer broke down again. I contacted the store just 40 days after purchasing only to be told there was nothing they could do because it was under warranty. What's most frustrating is that GE doesn't seem to care about the inconvenience this causes. I've had to waste countless hours scheduling service appointments, waiting for technicians, and dealing with a broken appliance in the meantime. I've even responded to multiple customer service surveys that promise a follow-up, but no one has ever contacted me. It feels like GE just wants to check a box rather than actually address their customers' concerns. For a brand of GE's reputation, I expected better. Instead, I've been stuck with a poorly made dryer and a customer service experience that shows zero concern for the time, effort, and frustration their customers go through. I would strongly advise against buying this dryer--or any GE appliance--unless you're ready for an endless cycle of breakdowns, delays, and empty promises.

Best placer to purchase Appliances!! Fully stocked, same day delivery…read more Family owned and operated. Shop Local.

Their technicians, Paul and Bryce installed my new Samsung refrigerator today. After taking some…read moremeasurements I was apprehensive that they would get it in and get the old one out. They were very professional and did what was necessary to get this installation done and were careful not to damage doors or the floor. They make a great team and Best Buy is lucky to have them. The product was great with a built in automatic pitcher fill, internal water glass fill, bins with two size ice makers and two bottom freezer bins. Great all around.

I trusted Geek Squad with a simple screen repair on September 15 and paid $29 plus tax. During…read morediagnostics, they said my phone needed a factory reset, but it then couldn't connect to Apple's servers and became completely unusable. I had to use a loaner phone for the day while they ordered a replacement of the same model. Because of this mistake, I lost over a year of memories, from March 2022 to September 2023, including my child's first months and milestones. I am extremely disappointed in the lack of caution and communication and want Geek Squad and Best Buy to understand the personal impact and inconvenience this caused. You're better off going somewhere else to get your screen fixed or head to San Antonio Apple Store to get your fixed screen

I really wish I got the girls name but I got there at 8:30 and they treated me like it was 8 AM…read moreThey weren't in a hurry to just get me out of there. They took their time they help me find the blinds I needed and even offered to cut the ones that didn't fit. Employees were crawling all over the place. I had people asking me if they could help me left and right, which was so refreshing. We live in California and we bought vacation home out here. in California, you can't even find an employee We have to fetch our carts from the parking lot. Nobody would ever dream to offer to bring me one like this lady did. It's just unreal. We love it here so much.

What a cluster!!! Walked in to look at weed trimmers and get string for my current one. Lots of…read moreaisles blocked off with the little gates and no one around working . Clutter everywhere and aisles un passable. Fire Code violations at every turn. Maybe I'll make a phone call.

Technician was not licensed for work. Home warranty company sent out this company and we asked for…read morelicense and they told us we had to get from technician. Asked for it and was finally provided one and the state said that license number was not his. Never heard back from technician.

My refrigerator was not getting cold, but the freezer was fine. I suspected the fan went out and…read morewas not blowing cold air. My Warranty Company sent over Smooth Appliance. He arrived and took apart the freezer, but I didn't see him put a new part in. He put it back together and asked me to get some milk to place in the refrigerator. He would return in a week to see if it was spoiled. I placed a digital thermometer, and it wouldn't go below 56. He came by a few times, but nothing changed. He said he would report it as non-repairable, but instead told them my gasket had a gash in it letting out the cold. TOTAL LIE!!!!! The Warranty Company had me take pictures and agreed that he is not honest. I now have a new Appliance guy, 4.5 stars, and he is ordering a fan and will be back in a few days to install. Stay far away from Smooth Appliance 4 Less!!

My washer and dryer went out! I called this business and they came out within 48 hours. This is a…read moreVeteran owned business. Jacob is very nice and respects your property. He is very knowledgeable. I highly recommend! The value of the service was worth it. The service I received lasted two days and everything works.

Jacob, the Tech who came out was very easy to work with. He listened to the symptoms I had with my…read morefreezer, and voiced his opinion on what it might be. He went right into troubleshooting and confirmed his suspicion. All along the way, he was telling me what he was finding and brought my attention to the door seal that wasn't sealing 100%.

Ruben went above and beyond to get my dryer up and running. Very knowledgeable and very helpful.read more

If I could give 0 stars I would, customer service is HORRBLE. I need some knobs for my stove and…read morecalled to see if they had any in stock. The guy I spoke with yesterday afternoon, Ruben, quoted me $52.18 (the Sears website has them priced at $52.84). I said I would call back in the morning to make sure I knew exactly how many knobs I needed. Well the guy I spoke with this morning quoted me $64. No idea where he is pulling these numbers from, and when I mentioned speaking with Ruben yesterday he said there wasn't a note left with the price he gave me. Rude tone and attitude, I hung up and decided to purchase from Sears. Be nice to your customers or else you lose business.