Excellent home owners insurance they are professional and experienced, great value and coverage…read morewhen needed

The folks at Loudoun Insurance Group are fantastic. I've been a customer for a couple of years and…read morethey've always been responsive and even proactive about my coverage. I was impressed from the start, when I asked for a no obligation quote and they were able to give me more coverage for less money that I was paying. I was also impressed because in one area, they could not beat the deal I was getting, and told me that up front. That's good business. I switched everything else over to Loudoun Insurance Group and have been very happy. I have recommended them to several of my friends.

I was a customer of Academy Insurance for over 7 years before moving out of state. Academy is the…read morebest insurance agency in Loudoun County. The staff is very professional and Kevin Jackson is great to work with. He is very knowledgeable and helpful and will do all he can to find great insurance for you. I highly recommend Academy Insurance in Leesburg!

This is an outstanding business. In a world of computer menus and endless hold times, Academy…read morestands out. My family received personalized care as well as highly competitive rate quotes. I felt cared for as a customer by honest, competent, friendly agents. If you're tired of "feeling like a number", give Academy a call.

I recently switched to State Farm after 12 years with an online insurance company. The main driver…read morewas the savings in premiums. Sassan, the office manager, was super nice and thorough in explaining the coverage differences and any other products to consider. All in all, I left with better coverage at a much lower cost. I am really happy with the outcome.

Ali is helping us move our policies from another agent in a different part of Virginia to his…read morelocation which is close to our residence. We look forward to having our agent nearby.

I have been working with Logan on auto & home insurance policies. His customer service has been…read moregreat throughout several changes we made during the process & we will be saving money on both policies. He has given some good advice on how to arrange the policies with kids in college and multiple vehicles. I am very happy with his service. I recommend Dulles Insurance!

Wow! I am blown away by the support that I received from Logan. It turned out that due to several…read moreclaims being been made on our homeowners insurance, it would not be wise for me to switch my auto insurance over to a less expensive auto insurance company. This was despite all of the efforts that Logan had already gone to on my behalf to offer to me less expensive auto insurance. He counseled me that it would be better for me to wait a couple of years to have some excessive claims drop off of my homeowners insurance (that my auto insurance was bundled with), before I consider making any changes. As I recently lost my husband and I am taking over such matters, I did not really understand how important it is not to make a claim on our homeowners insurance, lightly. He gave me some advice about how I might be able to secure my company's faith in me, at this point, so that I would be someone they trust to continue insuring me. I cannot tell you how important this is to me, as I am only living off of beneficiary money, at this point. I cannot afford being considered high risk, simply due to ignorance about the process of making claims. Learning that being canceled on my homeowners insurance is a potential that I might be able to avoid is all because of the education that Logan gave me about such matters. Truly fiduciary service! I am so very grateful for his heart for my safety. Thank you, Logan!

Terrible customer service & follow up. Make promises don't keep. Numerous e mails & calls ( even to…read morea provided cell phone) were not answered. Ended up costing me money & interrupted my overseas vacation re time, & added stress. Stay away!

As an ex-worker (Ind. Contractor) working with them, I now see and understand why they have gone…read morethru 4 others before me. When I asked a question the wife would tell me to call the carrier for the answer (it was a question about where to find the policies for the customers) they won't take the time to help you/show you resources, they expect you to just know or find out things on your own. I let Manuel the owner know this and his response was something to the point of he didn't expect to have to spoon-feed me! This really disappoints me how a business can act like they are great and care and then treats its workers this way. And then throws up the fact that he's a Vet, okay and? I respect him for being a vet, I appreciate that but the way that he runs his business is ridiculous!

I switched my homeowners and auto policies to Ron several months ago, and the customer service has…read moreblown my previous insurance provider away! Whenever I need to call with a question, Ron always answers the phone and immediately gets me the answers I need. I've also known Ron personally for quite some time and know him to be committed to his family and the Loudoun County community. Ron is actively involved in several local organizations and takes his commitment to community service very seriously. Ron is not only an experienced agent, but a great guy and true family man. I highly recommend him for all insurance needs!

Ron Rubin is always friendly and professional. Annual reviews and recommendations set him apart…read morefrom other agents.

I had so many questions, since coming from AAA. Steven was who I worked with and I'm glad I found…read moreState Farm and worked with Steven! He was so kind and understanding. Even if I was messy & disorganized. I truly appreciate him and his kindness! He even emailed my apartment building once I set up the insurance! Thank you!!

We had Keith's agency on our radar for awhile and was just lazy in making the jump. We had a bad…read moreexperience with our Nationwide Agent and had some issues that did not seem worth moving forward on. One call to Keith's office and Kimberly provided us with an estimate, made suggestions and education that we have not had elsewhere. We signed on to a new policy within an hour of speaking with her and am so happy we did. This is by far the best and most personalized experience we have had with any insurance agency we contacted. Seamless easy experience.

Always get a great response from Lou and his team. I highly recommend them. I have been dealing…read morewith him for 5 years and have nothing but pleasant experiences. The service is fast and efficient.

We have been clients to Lou for 32 years and have always been pleased by his fast and friendly…read moreservice. I highly recommend him!

Karin Lucas on homeowners insurance is the rudest, most passive-aggressive, immature and…read moreunprofessional agent there could be. Don't ask any questions or she will accuse you of knowing nothing. How can she represent a supposed reputable company? The Home office is not monitoring their agents. And she is the business owner. Tells me a lot about how this company operates. Nationwide is NOT on your side.