I needed some body work done on my 2016 White Ram 2500 Laramie 4WD. I had damage to the back right door, and right side of the bed towards the door. My sister had recommended me to Rafael the owner at Rg3 Collision and Custom Repair Center. I had originally looked around in two other locations to get quotes originally but when I finally went to Rafael, I had knew I was going to be taken care of! Rafael and his crew there are all friendly and non transactional. They had personalized the experience with the repairing of my daily driver. The turnaround time was fast and the work was great! Between the friendly text updates with the status of the truck and allowing me to stop by and check up on the truck. Talking to the crew and seeing work being done was great! Made me feel confident that I was at the right place, I would definitely recommend anyone to get their vehicle repaired. read more

RG3 Collision - Body Shops Near Me - San Antonio, Texas

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The workers here are truly the best! They are transparent about everything, including the prices. They completed my car very quickly and I had it back less than a week (of course I had minor damage) HIGHLY recommend!!!! read more

RG3 Collision - Repair - Body Shops Near Me - San Antonio, Texas

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Nice guys but was way over quoted. They quoted 2300 while Alamo River Collision quoted 1000.

This place is a fucking joke. I totaled my car and when i came to get personal items out of my car afterwards MULTIPLE things from my car were stolen and all my things were thrown in my trunk in a whole mess. And when i called the owner answered and had the worst fucking attitude. Save yourself the trouble and never go to this bitch ass place. read more

I was amazed by the service, promptness, prices and friendliness of Raphael and his team. They took care of damaged bumper for my vehicle. Their quote was on the low side of the 6 quotes I received, they didn't add on any costs and stuck with the quote. The turn around time was remarkable, I went in on Tuesday, they ordered the bumper same day, painted it on Wednesday, I dropped my car off Thursday morning and by Thursday afternoon I had a brand new bumper and remarkably clean car! For any future needs Raphael will have my business! read more

RG3 are the real G's. I had some minor damage to my left 1/4 panel molding and mud/splash guard. I originally took my car to Maaco, where they sat on my car for over a week, didn't answer the phone, and did absolutely... nothing. The part was paid for I might add. So I repossessed my car from Maaco, and I took my car to RG3. I was greeted by friendly staff as soon as I popped out the car. The gentleman that assisted examined the damage, we walked inside and he created an estimate, which was significantly less than the previous location. I put down a down a deposit that Friday, and by Monday, they were calling to let me know that the part had already arrived. The following week I stopped by and they fixed the damage in less than 45 minutes. Also, they advised that the new mud flap slightly differed. Shoot the new mud flap was actually better with the car logo on it. So he replaced the left and the right side to match. Don't waste your time going anywhere else, go here. Even if the parents outside IDEA school are blocking their driveway. Save yourself some stress and go when school isn't being released lol. Also, the staff inside Caliber collision even recommend them. Only reason I went to Maaco was due to the parents blocking the driveway. RG3 gets 5 stars from me. Friendly staff, reasonable estimate and excellent service. RG3 for the win! Thanks! read more

i needed a front fender and undercarriage repaired. RG3 provided a reasonable quote. The front office personnel were helpful and efficient. My repairs were completed in a timely manner and I am completely satisfied with the work. I would definitely recommend them. Arlene Fisher read more

Seems like a lot of body shop don't want to perform aftermarket custom work. They encountered some issues with my aftermarket parts but I thought they did a good job with the installation, for a reasonable price. read more

RG3 Collision - Body Shops Near Me - San Antonio, Texas

WORST CUSTOMER SERVICE EVER ! I complained a year and Rafael denied that they did the damage. I took my vehicle to a real repair shop and they told me to take it back to who ever did my hail damage repair because a wire was pinched causing the lights to come on and you had to manually turn them off. I took it back and asked to speak with Rafael he wasn't there but his employee called him and was telling him the situation and he was arguing over the phone talking at me like I was one of his employees finally saying leve the vehicle. I was told by a professional company how long this kind of repair would take but not at this place he kept my vehicle for 17 days, when I call he would not answer the phone then he texted me saying he will call me back (never did) I went to the shop and he would not come out to speak with me he sent his employee. A real company would have called and gave me the status of my vehicle especially after they cause the damage. So don't believe the rating you would have to be part of the friends and family plan to give more than 1star. Too bad i can't give ZERO. read more

Someone hit my truck while it was parked in a parking lot and scratched and dented the driver side door and back passenger side door. I asked around different body shops in San Antonio and RG3 was the one with the lowest rate. I pulled the trigger and glad I did. It came out completely clean and perfect like brand new. They kept me up to date with what was going on. Will definitely come back here for anything I need done to my truck. read more

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Rafael is very personable and honest. I was driving around with a loose bumper for a couple months after being involved in a fender bender. After saving up a considerable amount and looking around town for the best collision center, RG3 is the best bang for your buck. Turnaround was insanely fast too. I highly recommend. read more

RG3 Collision - Body Shops Near Me - San Antonio, Texas

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I've already gone through all stages of being angry and disappointed. Instead of reinforcing my own frustrations, I'm going to list the facts and allow you, the consumer, to come to your own conclusions about the services rendered by RG3 Collision. Please note that I had to remit my vehicle for service for FOUR VISITS for the same accident and left displeased after nearly three months of waiting. VISIT 1 - I fished tailed and lost control of my truck on the expressway. The end result was damage to the front driver side. Rafael, the owner of RG3, was quick to respond with a quote via Yelp utilizing the photo below. I agreed to his price, and a tow truck arrived at my home to collect my truck later that afternoon. I paid 50% up front per the pre-agreed terms. 24 days later I received a call from the office manager requesting I pay a "little more" (Rafael's words verbatim) on my balance to the tune of $1,000. Although suspicious, I paid it. That's 71% down with no truck. Another 19 days passed before I received the call that my truck was ready to be picked up after a quality control check. I paid the remaining 19% of the balance after 50 DAYS OF WAITING. I found a ride to the shop and didn't even make it off the parking lot before I noticed that my headlights were flickering. They were improperly grounded. I waited in the cold for 35 minutes on New Years' Eve for this to be completed. VISIT 2 - In the day light, I noticed the following inconsistencies: (1) Hood misaligned (2) Suspension of the once damaged wheel was lower than the passenger side (3) Headlights misaligned It took me a week to gather the courage to drive my truck again. The collision was traumatic for me to say the least. I made it to work that cold morning, but my truck overheated on my way back home. I called Rafael. He arrived with his mechanic, called his tow truck, and gave me a ride home. ANOTHER 6 DAYS PASSED. I paid Uber to give me a ride to the shop. The defective radiator was replaced, my hood was adjusted, and what seemed like an equal amount of space was distributed between both front tires and the fenders. The truck that I've owned for 10+ years just didn't look right to me, so I started reviewing old pictures of my truck including a picture that Rafael took himself at his shop during the first 50 days that it was in his possession. Instead of correcting the improper installation of the driver side, Rafael compensated by lowering the suspension on the passenger side to match. VISIT 3 - included the following inconsistencies: (1) Headlights still misaligned (2) Now the suspension of the entire front end was lowered (3) Driver side door was improperly re-installed Rafael agreed to come by to retrieve my vehicle on Saturday, but Saturday came and went with no word from Rafael. I reached out on Monday and again Rafael agreed to come by later that afternoon. This time he kept his word and didn't even apologize for Saturday. ANOTHER 17 DAYS PASSED before Rafael delivered my vehicle to my home. The joy quickly passed. VISIT 4 - (1) .5" variance in suspension between the driver and passenger side - driver side too low (2) fender and driver side door still not flush due to improper re-installation (3) endless trails of mud on the driver side cabin floor (4) caps for my AC were mysteriously missing (5) found a loose/stripped bolt behind the grill by the headlight DAY 87 - I've lost three months of auto insurance expense. Obviously, RG3 Collision bit off more than it could chew. I COLLECTED MY VEHICLE AND TOOK IT SOMEWHERE ELSE. Rafael was unapologetic and showed zero remorse for his shop's underachievement. FINAL RESULT: (A) $200 more than original estimate, which isn't bad considering that he provided a quote using just a photo. (B) Work guaranteed for as long as you own your vehicle, although after waiting nearly 3 months, what's the point? (C) 100% inaccurate expected completion reports via text message (D) Possession of my vehicle for a total of 87 days = 12.4 weeks = 2.9 months (E) 4 separate visits to his shop to "fix" what RG3 "fixed" (F) Shop does not utilize floor liners inside the vehicle PERSONAL OPINION: I've had more experience with auto collision repair shops than I'm proud to admit. This is by far my least efficient encounter with any collision shop. I WOULD NOT RECOMMEND THIS SHOP. Had this been an insurance claim in which a rental vehicle was provided, I would have been left with no mode of transportation after 30 days. Although RG3 guarantees its work, the company seems less and less interested in getting your vehicle back to you in a timely manner once the financial transaction has already been completed. On top of everything, I got my truck back dirtier than when I dropped it off. There was no effort to put a liner on the cabin floor as technicians entered and exited my vehicle. RUN AWAY!!! SAVE YOUR TIME AND INVEST YOUR MONEY ELSEWHERE!!! read more

These owners are the best. They work with you I'm trying to take care of your car to the best of their ability. They do insurance claims. They will help you out in anyway they can grade honors grade shop. read more

Thank you, RG3 Collision for the beautiful paint job! I love my restored car. It looks like it did when I first bought it! read more

RG3 Collision - Car before and after. - Body Shops Near Me - San Antonio, Texas

I recommend coming to Rafael , he was able to fix a part on my car simple and easy. Very friendly and nice. Great shop to come to for your car needed to be fixed thanks again ! read more

Great customer service. Had to get my bumpers fixed, fair price, and the work done to my car was great! Car looks brand new and they also detailed my car which I wasn't expecting, so it was a lovely surprise and I appreciate it. You need any body work to your car this is the place to go! You won't be disappointed! read more

THE WORK SPEAKS FOR ITSELF!! My 2008 mustang was hit on the front left side leaving the front left fender, hood, and bumper crumpled as well as tearing the bumper and all the lights and wiring out of place. My right door wouldn't open due to buckling and my left headlight was completely smashed. To say the least I was devastated. I had no clue what was next in what I assumed would be a long and strenuous journey of searching for a reliable and honest mechanic to get my car fixed but I'm so glad I was referred to RG3 Collision! We took the car to his shop and Rafael gave us a free estimate with a fair price. He was very professional, personable, and very easy to work with. It took him and his reliable team nothing more than a week and a half for him to order parts, paint and prime, and rewire and replace all of the new parts. He helped me get back behind the wheel as soon as possible with as little amount of stress and worry possible. When I saw what he and his team had done to my car I was shocked and dare I say it looked better than it did before I crashed! RAFAEL IS THAT GUY !! 10/10 recommend there is no where better but here I guarantee! read more

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originally I had only choose RG3 because it was the closest shop to my house, but it became the best experience I have had with an auto shop. they were quick and reliable and handled all the issues with my vehicle. read more

We chose to have our car towed here after an accident, we were able to get our stuff out the following business day and everyone who helped us was very nice and informative read more

Rafael is awesome. My bumper on my Toyota Corolla got caught on a curb and detached on one side. It was scratched deeply. He sanded, painted and reattached the bumper. He even buffed out some other scratches that weren't included in the estimate without charging any extra. My car was ready in 2 days! I would recommend this shop to anyone. He sticks to his estimates and timeframe quoted and does a superior job! read more

Rafael and his team at RG3 did a fantastic job on my 2015 mustang. They installed a Shelby Gt350 spoiler on my convertible.Rafael gave me a great price actually walked out and looked at the car and was honest and open about everything. His team is courteous and polite and make you feel welcome as soon as you walk in. If you want to support a local business go here. They know what they are doing! read more

RG3 Collision - Installed Shelby Gt 350 spoiler. - Body Shops Near Me - San Antonio, Texas

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I needed some unexpected body work done on my mercer-benz . I had damaged to rear my bumper and needed the whole thing replaced :( finding someone(other than the dealership) to trust and who is familiar with working on European cars was difficult not being from here . I stumbled across RG3 collision late Saturday before closing. I called to see if they were able to take a look an get an estimate immediately the owner Rafael was extremely nice and said he'd stay to wait for me to arrive to check it out. Once i arrived he was able to give me a estimate and let me know my car would be done that Tuesday!!! I couldn't believe it they did an awesome job! My car looked brand new as if it were never damaged, paint job matched exactly, my car was washed and i was kept updated with pics of the progress the entire time. I'm so thankful and i highly recommended RG3 collision to anyone looking for a reliable body shop. They work with you in your time of need. I'm definitely satisfied & will keep their number for FOREVER! read more

I was having what I thought was an alignment issue with my "66 Mustang. I reached out to Rafael and he invited me to bring it in to have his guys look at it. While there they helped me realize I had a slightly bent fender and that my wheels and tires were too big, thx to the previous owner. While I was there they adjusted my fender within minutes and advised me to go to another great shop to help me with my wheels and tires. It was a great experience and I will surely return. I highly recommend Rafael and RG3 Collision. You will not be disappointed if you give them a chance to earn your business! read more

My truck was smashed an needed replacing the front and back bumpers. I found this RG3 collision thru my truck club members. An happy to say I'm greatly impressed and amazed of the work that was done. Staff is unbelievably good at what they do. I would give it 10/10. Worked fast, great customer service from the front of the office to back, an always keeping you updated on your vehicle. Thanks again to Rafael Guerra for everything. read more

RG3 Collision - Body Shops Near Me - San Antonio, Texas

We had a great turn around time and very helpful with all the questions we had and a constant communication from the shop on the status of our vehicle. Will definitely recommend and will be going back. Thank you Ralph for all your hard work read more

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Did an awesome job on my 2016 Jeep Renegade. Appreciate all of the great service and patience it took to fix her up looking brand new. Drivers side back door was smashed in right down the middle and back bumper dented in as well, repaired in 2 weeks not a hassle since I'm home with my newborn. Thank God I had full coverage on my vehicle still paid a deductible but super great fuel for the curtsy and patience the owner had with our whole situation. Would most def recommend to anyone who's willing to give this man and his workers a chance. read more

I took my car in for a scrape on the side door, and they fixed it like new! I was very impressed and already telling people to go see them. Great people all around to talk to. Will definitely be coming back! read more

Rafael was incredibly professional, incredibly nice and very patient with my family. He was accommodating and very quick to turn around a beautiful job on our car. I would highly recommend this business! read more

They did a great job attaching a new bumper to my car. They drove me home after I dropped off the car and when they finished working on the car dropped it off to me at work. Nice people and had good coffee in the waiting area. read more

I was looking for a place to replace my door handles on my 2009 GMC YUKON. I was able to get 3 out of 4 quotes using Yelp. This being the lowest one. I never contacted RG3 because I saw there was no ratings. Even the other 2 places had higher quotes but couldn't get it done until Monday. I took a chance and contacted RG3 and it was the best decision. Rafael is very professional and knowledgeable. The other places told me it would take a day or at the very least half a day to replace the handles. RG3 did it in about 30 mins and for a cheaper price than quoted. They replaced 3 of the 4 handles because one of them was just fine. I can't type a review long enough to give this place its justice. They were helpful and got the job done quick. I now have a go to shop. Thanks Rafael! You all have earned a life time customer. read more

after paying for the repairs he kept my car for about a year after. the welds are covered in rust. gave him a brand new wiring harness and he just cut the connections he needed and taped them to the old harness. power steering pump is from a junker and not brand new as i was told. there's several sensors and cables dangling from the bottom and not connected where theyre supposed to be. windshield side covers were never put back. horrible experience and customer service... read more

Great customer service! They worked on my Jeep and they did great quality work and were very efficient. The staff was very kind and very informative. read more