Jimmy towed us from Susanville to Reno. First road trip in our electric car in very cold weather…read more Definitely reduces the range. Jimmy came to our rescue and was fast, efficient, and friendly. Couldn't have asked for a better tow experience. We are most grateful for his help!!!

Excellent service. Owner very nice. Had a problem with our tire and after fixing it and checking…read morethe other 3, he sent us ladies on our way and didn't charge us a thing.

Wow! Incredibly fast, reliable, in budget and beyond helpful in a pinch. On top of my car breaking…read moredown and needing a tow, it was extremely hot in reno plus the added bonus of being pregnant didn't help much. But both my drives Zack & Brandon were nice enough to let me sit in their trucks while they did all dirty work. They were friendly and communicative on both my tows to my destination. Not only were my drivers incredible, Mia in the office was personable remembering my name, facts about my pregnancy and showing true care/concern for my situation. I would 1000/19 recommend All Points Towing! As well as work with these three again! Thank you Mia, Zack & Brandon for such excellent care and customer service. I will continue to share my positive experience after such a sticky situation. Y'all don't skip out on All Points Towing!

I truly wish I could give you guys a higher rating than this. When I called I was already…read moredistressed because the last tow company abandoned my car at the shop, refused it and avoided my calls. When I called All Points Towing I was greeted by Mia with a great amount of kindness and understanding. Fast forwar, Anthony the driver who is a saint made the hard decision to bring my car to me although it was a quite difficult and dangerous job to do. My car was still handled with care and Anthony was patient, knowledgeable and understanding. Thank you guys for making a terrible situation, one that I'm grateful for. Also, the price was cheaper than the other place I called. I felt the price was fair and resonable. Thanks! -Jacked up Chevy Malibu

if you get stuck in Plumas Cresent is the best tow. All the way to Reno, great guy and will always…read morecall them.

Would give 0 stars but can't very rude lady answered and tolde no when I asked about a car we…read morepreviously talked about and hung up on me three different occasions

Besides the damage to my car, and the fact that nobody ever said which yard my car was going to,…read moreand how they historically fleece their own community, or outright steal their cars. It was the ineptitude of the ladies on the phone that really inspired me to write this review. Contradicting answers, incorrect information and just unprofessional, my car wasn't towed due to impound, abandoned or otherwise. It was towed because I was in an accident, and they assumed my insurance was going to get involved and each time they sounded confused when I said otherwise. D & S Tow, you blow!! I hope that your foot forever feel like your socks are wet, that your most beloved pet comes down with leaking diarrhea, that your phone numbers are always on a list. Stub your tow, and never have hot water. Dirty ass thieves, dishonest and corrupt

I as m hoping that this will never happen again or happen to a person who is reading this…read more My fiancée was involved in a D U I , Sparks Police, pulled him over and arrested him. After they Ransacked through the car looking for contraband they had D & S Tow it to their place. The tow was 390 dollars the fuel surcharge was 129 dollars. And 53 dollars for storing my vehicle for one day . What a fuel surcharge is, is a mystery to me. Because my gas gauge was still at the same level . So grand total, to get my car back was 572 dollars. Please Don't DRINK and then DRIVE . The Service was great, so if I needed to have my car towed , I would call them .

They were fast and helped us when we were out in the sticks with a flat and not the right key to…read morerelease the locking nut on the tire. I will use them in a heart beat

my man and his father are geniuses. thank you sir.high centered in the sand and he got me out in 20…read moreminutes. insane!

Tow truck driver was very fast and professional! Loaded up on the tow bed in no time and ready to…read moreroll.

It's been 5? years since I used Bob from Hanneman's service. Cleaning out a drawer, I found his…read morecard and remembered that I never sent in a review. My engine blew up outside of Fernley. I called AAA and they sent Bob. Here we are, two old ladies trying to get to Sun Valley to meet up with friends. It was over 100 degrees. Bob picked us up on the freeway and 20? minutes from Fenley. Bob made some calls to see if someone could help fix the car. Most places were closed for the day. He called the Toyota Dealership in Fallon for us to see if we would take the car there - and to see if someone could look at it. He drove us there - they couldn't do anything but we could leave it there until the next day. Great. NOW what?? Bob found us a motel for the night - only one room available in the entire town. And he waited to help us with our luggage. Someplace along the way, He also called a couple of rental car places - nothing available. This was all during COVID, by the way. No car parts, no rental cars, no other form of transportation (by this time, I just wanted to go back home) and no buses, or even a way to get back to Reno to catch a flight. Oh - I'd lost my driver's license and credit card, so we wouldn't have been able to get on a plane anyway. (NOT a good day). You know how - when one thing goes wrong, everything goes wrong? It turns out, when one thing goes right, everything goes right. Bob was the first thing to go right. The friends we were driving to see had a best friend in Fallon. And one of THEIR best friends owned the Toyota Dealership, and the owner had close ties to a local rental car company and they just happened to be able to find a car for us. If anyone happens to read this, call him for me and say hi. Thanks, Leslie

A day of exploring, viewing the wildlife, and scouting rivers for fishing took one heck of a…read moreturn... It was all fun, laughter, and excitement until we visited Fort Churchill State Park. We were out in the middle of nowhere on the desolate trails, when the car became lodged deep in the treacherous sandy dirt at Camp Horse. After a couple of hours of relentless digging, we tried to call friends who live nearby with trucks, to no avail. We then trudged up the hot summery trail to the nearest park sign to call the forest rangers. They stated that they did not have trucks equipped to assist us. Great. But, they did give us the name of a nearby towering service. So here we are.... An incredibly nice gentleman named Junior roughed the bumpy unmarked dirt roads in search of us. He scoured the hilly roads, looking for our dirty helpless lost souls. Just when all seemed invisible for us, we see the most magnificent sight! Alas! A yellow tow truck is bounding down the dirt road, heading in our direction! He turns at the entry gate and pauses. Our excitement momentarily turns to worry, praying that he does not turn back. We give a shout and a wave, and he continued on toward us. Freedom! Sweet sweet freedom! The knowledgeable capeless hero named Junior expertly hitched the front end of our car to his truck of wonder and pulled us into the warm embrace of safety. Whilst documenting the joyous occasion on his invoice, we were discussing fishing. The gallant and brilliant Junior then informed us of some key fly fishing locations. Junior, coming in clutch once more! Bottom line: If I'm ever in another jam near this area, or if you, dear reader, ever are, I very VERY highly recommend calling Kramer Towing.

Worst customer service in the towing industry, don't use them. Was told 30 minutes 4 times before…read morebeing yelled at after politely asking why I can't be told an appropriate time. My girlfriend flipped her damn car over and we waited for over 4 hours after deciding to go with another company, they showed up in 20 minutes. Save yourself the time and avoid them.

Been a customer of this dynamic duo for years from finding skull keys to fit our bedroom doors to…read morerekeying the house to reprogramming our smart keys for our truck. Great service great people and yes of course skills to get you out of what ever trouble you need a tow for

The nicest people you will meet. Yesterday I had a gate lock that had problems .... jammed. I went…read morethe hardware store and they said they did not have locks but maybe Ron across the street could fix it. Not only did he fix it, he did it as a kind gesture. I will not only use his service in the future, but highly recommend him... thank you !!!!