Rude staff!!! Called to see if they had a rim for my son's Jeep gave them all the sized needed they…read moresaid they did. I ended getting there and it turned out to be a spare. So I decided if it was the same thing I would take it if it would work. Turned out to be the wrong size tire. Plus it was junk and had a plug in it we noticed later. Called back and asked if I could return it and they said yes. I asked if there was a restocking fee he said no. When I go to return it the staff was very rude said they would only give me $25 and I paid $100 then tried saying the guy who rang it up didn't list it right on the receipt and claimed I returned a junk tire! BS!! They even said go to Walmart if I didn't like it! Should have in the first place I guess!!!Don't ever do business with them they are just trying to rip you off!!!

Poor service, I called to have a harness cut off and "Rick" said two vehicles on the property, said…read morehe had harness. I said "great" got a price asked for it to be ready by noon for pickup over my lunch hour. I get there no harness, Rick sends someone to get it, doesn't exist. 20 minutes later brings me a harness off of another make model. No apology, no help, no repeat business Complete waste of my time and gas. Will not do business with again.

Sales associate ryland made my visit less than bad. As a commercial customer of this company for…read moreover 7 years I am re thinking my decision. Management need to staff store with helpful,professional and kind staff if they are not going to be on the schedule

Sold me the wrong wiper blades for my Beetle, which was annoying since I wanted QC Auto to put them…read moreon for me when they changed me pil. BUT when I returned them, they put the right ones on for me!! And if you have a bug, you know they are a bitch to change. Thanks Matt!

The staff here is rude and don't seem to know what is really going on. I had called in an order to…read morebe picked up but when I arrived nobody in the store knew how to retrieve the order and blamed an employee who had gone home for the mix up. I did not make my purchase here and went to another location where the employees were more competent.

Avoid Completely! Place has really gone downhill since…read moreopening long ago. Don't waste your time or money with these clowns. Never No stock again. Just a bunch of rude uneducated puds workin here. Go on over to O'Reillys and get the right part from a knowledgeable person instead. This is what the sad Silvis autozone clerk advised me to do...............

My experience was a joke. It started out whatever as I went with my friend that needed a part. I…read morewas wearing a long sleeve and asked to use the bathroom which they did let me but it immediately turned into the guy asking if I wanted an audience (which I joked back this didn't bother me really). They even printed out a paper of possible cars that might have the part we needed as well as had tools we could borrow that we needed. At first he seemed nice and asked if we wanted to put our ice cream in the freezer as we went to the junk yard and I agreed. We didn't have much luck but it was our own fault even. So my friend (who is a male) returned the tools that were borrowed and there wasn't any problem at all until I walked into the office when all of a sudden just a socket just happened to be missing when things were fine for my friend. I believed him at first and went to look for the socket since took set was only opened at all near 1 car and did not find one socket. My friend did have a part but he put it down at the entrance of the junkyard and then got in his car and drove into the yard to find me. I can not stress enough about how HE WAS DRIVING INTO THE JUNKYARD when I saw him and got into the car to go look for the single socket. And than we were being surrounded in the car by all the non threatening employees (I'm really not trying to be mean when I say they all were standing around the car looking around as if they had not a clue what they were doing) as if to scare us I'm assuming. I believe it was the owner (the same guy in the first paragraph) asked me how much money I had on me which was $20 and why would I tell him any more especially when I was confused. I had to go into the office give him the $20 all while some customer that was talking to everybody there was making remarks about how I was stealing. I regret paying it but again at the time not really understanding the situation. Than later on talking to my friend about this insane nonsense that I truly believe there was not a socket missing. So long story short, I got robbed of $20 for a cheap socket that I have better ones I could have brought if they asked nicely as well as my 2 tubs of ice cream. I can't say for certain if it's cause I'm female or we just looked like easy targets to make some quick money off but they clearly made out with a win.

very friendly and very fair pricing. seemed very knowledgeable…read more will return again when i need parts

Absolutely the most honest mechanic and service garage anywgere in the QCA. Jim does fantastic…read morework, and Tina is wealth of knowledge, too. Great people. Been taking my cars there for over 30 years!!!

From the owner: We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle…read moremaintenance, service & repair. Feel free to call or come by our location anytime.

Nate helped out tremendously, had a taillight go out and he was more than helpful. Google told me…read moreall type of things and he came out and fixed it in a matter of 15 minutes. Ten out of ten recommend this business.

They were amazing! Showed me how to add oil. Very patient and explained how to in a way I could…read moreunderstand.

Gave me the runaround again . They told me that the computer shows the Silvis store has the parts…read moreI'm looking for. Wrong thanks for nothing. Either the computer system needs updating or the employees need retraining or just plain training to understand the system. Very poor customer service.

email offers from autozone. they sent to me $20 dollars coupon because I have rewards points and…read moretried to use the 20 dollar coupon the supervisor from autozone did not honor it because I need to read the small writing .thats a FAKE ADVERTISEMENTS .