Very pretty Very kind employees…read moreI had one of the best set of nails I've had in a very long time And a fabulous pedicure, the polish lasted Well, done Thank you

This was the best mani/pedi I've ever had! Both ladies who took care of me were amazing. Also, I…read morewas a walk in so to be squeezed in last second was great. Salon was very clean and the color selection was great!! Will absolutely be back!! Thank you!!

I was very disappointed with my experience with Kim!…read more During my consultation, I clearly explained that I wanted more dimension in my hair and specifically wanted to move toward a brunette look with only a few subtle blonde highlights. My goal was to avoid becoming significantly blonder. Unfortunately, the final result was the opposite of what I had requested, and my hair ended up much blonder than I wanted. What was particularly concerning was that when I expressed my desire for a brunette look with minimal highlights, Kim responded that it would be "disgusting." I found that comment unprofessional and unnecessarily harsh. Clients should feel heard and respected, even when a stylist has a different professional opinion. To her credit, she did attempt to correct the color by adding lowlights. However, the lowlights did not appear to take, and I was told there was something wrong with my hair rather than being given a clear explanation or solution. I understand that color services can be complex and that results may vary, but I left feeling that my preferences were not fully respected and that the outcome did not reflect the look I had specifically requested. Unfortunately, because of this experience, I would not return and cannot recommend the salon based on my visit. I hope this feedback helps future clients and encourages better communication between stylists and their customers.

I spent $150 on a gel mani/pedi and while my pedicure turned out okay, my manicure was extremely…read moreoverpriced for what I got. May was very difficult to work with. I showed her a photo (which I will provide) of my inspiration. She said that she could not do multiple colors like my photo showed, but she could do the French tip the way that it was in the photo. So I compromised and said OK. When I first sat down, I did not notice if May pulled anything out of the sanitary bags that are typically used in nail salons for all of the tools. She began filing my nails with a dirty used nail file. I asked her several times if she could use one that was sanitized. She was acting like she couldn't understand me or that she didn't hear me, but I've gone to her before and I know that she had absolutely no issues with communication prior. She kept ignoring my request until the manager walked over and told her to get a new nail file because he overheard me. Even after the manager asked her to use a new nail file, she finished filing the rest of my hand and THEN she grabbed a new nail file. What is with the attitude? And why are we not using sanitary tools for every single customer? After asking her to replace the dirty nail file, I endured major attitude from her going forward. Almost anytime I spoke to her after this, she would ignore me and stay silent. I asked her if she could bring the French tip all the way up around the sides (like demonstrated in the photo) and she said "this is the best that I can do." Totally dismissive and not what we discussed prior to the appt. You can't just draw a line a little bit higher...? She also told me that she would make sure that my natural whites were not showing beneath the French tip, but as you can see in the photo... she did not do that. It was very obvious that she was in a hurry. She was not interested in really taking the time to make sure that she was listening to what I was asking- which wasn't a lot. On top of this, I scheduled and confirmed an appointment for a manicure and pedicure. My pedicurist did not show up until my manicure was almost over. Why even bother to make an appt here? I scheduled both at once so that I could get them done at the same time. This is why people don't like to go to nail salons. It's important to respect people's time, especially when they are a customer. If my pedicurist was going to be an hour late, I should have been given the courtesy to know that. Will not be returning.

The best nail salon I've ever been to & that's saying a lot!…read more Everyone there is extremely talented, very sweeet, very friendly and couldn't be more accommodating! The shop is always kept perfectly neat and clean and it's a very welcoming environment! I go to Emily, the owner who has painstakingly and patiently cured the horrible damage that I did to my own nails trying...and failing miserably, to do my nail tips by myself. I don't normally write reviews, but they do such fantastic work there, I wanted to share....however, I don't want it to get so popular that I can't get an appointment there either! LOL!

Wonderful customer service. Liked my manicure…read more Great attitude and service. Will definitely come back.

Have been going to #1 nails for many years. Simply the best…read moreservice! Friendly, very professional, and a clean Pleasant shop. Could not ask for bette

Been trying out new nail salons and I think I found the one! Julie did a perfect royal blue…read morepedicure on me. The salon is cute and clean and conveniently located -- very friendly and organized. The vibe in there was great you could tell it was full of regulars which is always a good sign. I will be returning soon, hoping to get a hard gel fill!

May did my pedicure and she was great! She paid attention to great details and her job was…read moreimpeccable. I randomly walked into this place and glad I did!

They seated me pretty quick. The lady who did my toes did a good job. The lady who painted my nails…read moredid an absolutely terrible job lol I wouldn't have bothered leaving a bad review but the same lady who did my nails also gave me unsolicited advice and said i should wear longer shorts to cover up the birthmark on my leg? So make my fingers look crusty and tell me to hide my body all in the same sitting? No thank you. Would not recommend.

Best hidden gem in Laguna Beach. Time to get your holiday…read moreon Go see Holly, you won't be disappointed.

Small but mighty! Don't let the size of the salon fool you, this was the best pedicure I have had…read morein my life. She took extra time making sure my acrylics where perfect to. If I wasn't on vacation this would be my new salon. My nails have never looked so good!

This review is not for the haircut (I go to Alicia and she always does a great job) but for the…read morebooking process. I made an appointment a 6:00 PM appointment for yesterday, to see Alicia before she leaves on a trip. I went through the website, chose my time, selected my stylist, doubled checked everything, and hit confirm/send/whatever button finalizes the transaction. An email confirming this arrived soon after. I put it in my calendar. All done, right? Apparently not. After driving 30 min to get here I was informed I did not have an appointment. I explained exactly what I did and was then gobsmacked to hear that after I book an appointment online the email I got has a code in it that I then need to enter online in order to REALLY confirm the time slot. Then, after that's done you apparently get 2 more confirmations before your appointment. You'd think this is scheduling surgery or something. This has got to be the most inane, idiotic approach to scheduling I have ever seen. Everywhere else on the planet, when you hit CONFIRM, that's that. You're in. Why am I, the customer, who made an appointment, being asked to do so much work just to keep it? But what if I don't show up, you're asking? H&N has my CC on file, so if the policy is you get charged if you don't show up, and I've acknowledged that somewhere on their site or by simply booking the appt, then that's on ME. Luckily, Alicia was able to get me in after first agreeing the stay late, but then her last appt canceled so I got in sooner. But if I had driven all that way just to be told my appt I definitely booked wasn't going to happen for a WEEK... this review would've had a harsher tone. I'm not jumping through a series of hoops to keep an appt I made and if that's going to be the policy here in perpetuity then I'll spend my money elsewhere.

I've been a member here since February 2023 [and with H&N since 2022] and was locked in at $80/mo…read moreand told I was "grandfathered in". That's why I stayed with them even when other locations had lower rates or the same rate. It had worked for me... until this week. I checked my bank statement yesterday and saw a $96 charge. That's a 20% hike with zero warning - no email, no text, & nothing in the app. I searched every folder in my archived inbox (I keep everything) and found nothing from this location. When I texted the shop, they said "We emailed you in May." If they did, it never got to me. I haven't even been able to get a service here since Dec 16th 2024 because appointments are impossible to find due to my schedule. I've been driving to other H&N locations just to use the membership I'm paying for. The good: - Most barbers are pretty solid, though results can be hit-or-miss with a couple - The owner's wife does fantastic job with facial waxing - The owner himself seemed friendly (on the couple of times I've met him) The bad: - Surprise price hike for longtime members. - No verifiable notice or prior explanation. - Limited appointment availability at my "home" location. I asked them to cancel my membership on the spot - paying nearly a hundred bucks a month for something I can rarely book there (and with no heads-up on price changes) isn't worth it. Other H&N locations that I go to have membership fees (for new members of $80-$88 a month like at Valencia or Echo Park. It's too bad they couldn't have done these price hikes with more finesse and not just hiking me up to new-members rate

It had been almost 8-9 years since I walked in to Nail Solutions. I used to live down the street…read moreand this was my nail salon for years. After I moved I ended up finding something a little closer. Well, I'm back in the area and I popped in and Donna literally recognized me by name on the spot. She is SO amazing I just love her and all the ladies in this salon. They are so wonderful. Here are a few pics of my nails. I was obsessed with them! I got SO MANY compliments I can't wait to go back. Thank you ladies! You're simply the best! So glad to be back!

Donna always does a perfect job! Very chill and friendly atmosphere, highly recommend.read more