I vowed never to return to this store but I did. It started the night I had to wait with a fever…read morefor my antibiotic script for the pharmacist to finish the methadone clinic. The second time was when I asked the pharmacist for a antiviral and the third time for an anti fungal which I had a previous script. Both times I was told to go to the hospital. Look I get the location is bad but now all they have are self checkouts. And when I needed a bag they brought me a $2.78 bag. Insulting as I am disabled because of ON healthcare. Now unable to walk properly for the fifth time and still paying for most of my healthcare after losing my job in BC when I was having difficulty walking.

I owe my life, almost literally, to the pharmacy staff at this Shoppers store. After suffering for…read moretwo weeks with what turned out to be pneumonia, attempting to fix it at home my self since, like many in Victoria, I don't have a family doctor, I finally managed to get a Telus Health appointment and was prescribed an inhaler. Despite being short staffed and it being a holiday, the pharmacy staff went above and beyond to fill my inhaler prescription today, so I didn't have to wait. I didn't realize how bad my breathing had become until I attempted the normally 5 minute walk to the store! One dose and I'm already breathing better. So, thank you. You all deserve a medal and a giant pay raise for the work you do, under increasingly difficult circumstances these days in healthcare.

Amazing pharmacy and range of toys and decorations adds well as chocolates. Friendly, good prices,…read moreentertaining, fascinating plus the place to get prescriptions filled by expert staff. This is an amazing place.

They do not like children - they asked to not have the children look/touch toys- placed back the…read moreitems buying and left. Did not feel welcomed.

The sign states that they are open until 10pm but they actually close at 7pm every night. Very…read morefrustrating for newcomers.

The Store Manager actively discriminated against me for being indigenous and this was after a few…read moreweeks ago being told I was fat by the makeup lady who is from India and said she used to be a doctor and started harassing me for my weight. I asked for help today to scan my points and redeem them for soda since I can't find a job here because this town is cliquey and hateful and anti-indigenous and my husband works 80 hrs a wk. I explained to Diane or Diana that I just needed her help to redeem the points because I have had problems in the self check out. When I use my phone in the scanner, it did not work and I asked for her help and she said she is not touching me or my phone and gave me the evil eye and a dirty look, which is how this town treats Indigenous people. I told her in a very low tone that I will not tolerate her bullying or her evil attitude. I said that I already get mistreatment from the rest of this evil town. She then refused to help me and then followed me to the self check out. I was going to try to pay for it there. She accused me of stealing and stood at me just to mentally and psychologically and spiritually Intimidate me, which is a form of abuse and I considered her stance physically threatening which I told her, & I asked her and told her to stop. She mocked me and laughed at me and called me names.She did this in front of a long line of customers. She did not care about them at all. She just wanted to continue abusing me. She then accused me of stealing, even though I was nowhere near the exit and I pointed out that that was racial profiling. I used to work for Bernie Sanders for eight years and Barack Obama I was a National delegate for both or them. And I am an activist for Indigenous rights for 36 years. So when I asked her who the manager was, she laughed and an evil and maniacal way and mocked me and said she was. She saw me struggling to redeem my points after all of this. And laughed at me. I went back around to get another soda That I was trying to pay for and put it somewhere just to mess with me. So went & got more, &I asked some people if she was They said yes, When I came back with some more soda it made Because she realized that I wasn't letting her abuse me and she mocked me in front ofthe customers and the employees and started With me to people who didn't know me & were complete strangers to me. This is very common for me in this talent and To tolerate the abuse. I am writing a book about how I am targeted in this town And how I am bullied. I told her I will sue. I do plan on suing the store for the mistreatment & abuse. She didn't seem to think I was serious and encouraged me to do bur I'm not sure if she thought I was serious. I might look young, but I am 52 years old and I am going to fight back against the constant torment and bullying for being awesome and a kind person which is not allowed here and for wearing bright colours and being me. I tried again to pay at the self checkouts and was struggling, and she saw it and her and the other customer Made fun of me and talked about me In front of me and made fun of me numerous times. So I told her to have the day she deserved. I hoped it was miserable and just as miserable as she was, and I called Shoppers corporate, But I and reporting this to numerous Indigenous leaders that I know and Indigenous nations across Canada as to various human rights groups. I am outspoken and powerful and that is what the bullies hate and that is what she hates. Too bad. She sought to dehumanize me, but I am a warrior. It's very sad that you have a hostile and disgusting environment that you have repeatedly allowed. Aside from this, I was called fat by the lady in the make up section who said that doesn't understand why I would gain weight and I told her I had Diabetes and her and another employee laughed at me and said it's my fault that I am fat. I will make it my mission to write about this and use my 3° in writing and 36 years or experience as a writer to let the world know how the store has treated me. Shoppers: YOU WILL NOT silence me!

Every experience I've had with FH Drug has been positive. From picking up inexpensive postcards and…read morelittle gifts to getting vaccines to filling prescriptions, it's all been smooth, friendly, professional, and pleasant. I can order prescription refills or schedule shots from their website which is a nice modern touch. The store itself is clean and well lit. Street parking has always been easy to find (though it can be more of a challenge in summer). FH Drug provides a good blend of efficiency and reliability along with small town friendliness and care.

Kind, prompt and excellent service for an out of town guest. Wrest assured that you are in good…read morehands for pharmacy services when visiting the area.

Fine as a drug and general store, but avoid passport photos here as the quality is really poor with…read morevery dark photos that they refuse to take again. They only take one or 2 and are very rushed. Their general photo processing is good which is why it surprised me that they could overexpose their head shots so much. They have a guarantee that they will be accepted but these are so dark that I have my doubts and by the time they are rejected your plane has left.

Came here to get some lozenges and meds for my cough. Asked the pharmacy assistant if they had any…read morecough syrup with codeine and they didn't have any, then I asked if they had Tylenol with codeine and she said yes. She gave me a bottle. I went to Costco and a near by pharmacy (View St Pharmacy) and they all treated me as if I'm a drug addicted looking for codeine and didn't even bother to help). This pharmacy assistant here at LD was super nice and helpful and gave great customer and patient service. I didn't get her name, but she was a nice, cheerful, pleasant girl (description: nice girl and wore a black hijab on this day). Thanks to her I can sleep tonight without coughing my lungs out.

excellent service . great value. friendly staff. my dog s insulin was about $20 there and across…read morestreet at QFC it was more than $100 Never have to wait long for refills

I'm leaving Tri-Area Pharmacy. There is always a problem with my prescription, but no effort is…read moremade to let me know before I go to pick it up. I just have to find out after I drive all the way down there. When I first started going there about 10 years ago, they always let me know ahead of time if something was up. They still don't have the long lines like Safeway, so that's a good thing.

This use to be a good pharmacy. Just visited it this week. There were 4 staff behind the…read moreprescription counter. One was the pharmacist. I found the staff rude, and improperly trained. Not sure why the service level has declined, but it needs to improve. And staff need to learn some proper etiquette in dealing with the public.

I drove 45 km to go to this Rexall Drug Store because of their advertised specials, and items that…read morethey claimed were available on their website. When I arrived, I found myself to be the only customer in the entire store with only the cashier, Becky, and the lone pharmacist who was also unoccupied. Both items that I came to get we're not available nor on the shelves. When I asked Becky if they might have more stock in the back, she hummed and hawed and said she "didn't think so" but made absolutely zero effort to go check. Then I went to the pharmacist to ask where the product I had found online, that was available, was located, as I had already gone through the store twice looking for it. His response was to find it online as well, and then I followed him through the exact same places that I had just went, twice, and he couldn't find it either. He then suggested that I order it online from them, to which I replied I had driven 45 kilometers to get it at the store, along with another item that they didn't have in stock, and I would order it from amazon.ca instead. This was the very first time I have ever set foot in a Rexall Drug Store. They had one chance to make a good first impression, and they failed miserably. I will never, ever, step foot in a Rexall Drug store again because of this. I knew deep down that there must be a reason why I have never set foot in a Rexall in my life before yesterday, and now I know what that reason was. Pure Steerage. Avoid at all costs, you'll just be disappointed!!

Horrible customer service- you can't get them to fill a prescription that's been faxed in by your…read moredoctor. They don't answer the phone, they don't acknowledge you if you're waiting to see them (I waited over half an hour while they were working with another customer and they weren't interacting with that person). They give you a time to pick up your prescription and then say it'll be another day before it's ready. When you do go to pick up the prescription, it still takes ten minutes for them to process it. Go elsewhere.

If I could leave a zero star rating I would. They made an error in my prescription. I called to…read moretalk to someone about it and get it straightened out last night and waited on hold for 1 hr to be hung up on. Today I called first thing and waited on hold for 20 mins and was hung up on. I can understand being busy and understaffed, but making errors is inexcusable and dangerous. I'm shocked this place is still open, as to maintain licensure the pharmacy manager must: j) ensure that (i) registrant and support persons staff levels are commensurate with workload volumes and patient care requirements are met at all times in accordance with the bylaws, Code of Ethics and standards of practice. This has clearly not been the place at Shoppers Westshore for a long time. I will be reporting to the licensing body (College of Pharmacists of British Columbia) myself.

This rating is for the soda fountain/ restaurant. We walked into the pharmacy to kill time before…read morethe place we were going to opened up. In the back of the store is an old school soda fountain diner. Like Woolworths used to have when I was a small child. It took me back to being a kid and asking grandma to buy me a sundae or a bag of Fritos with a scoop of chili in it. All I wanted to do was look at the menu so I walked over and opened one up at the counter. As I was perusing an older gentleman told me about the Saturday special. Burger and fries for $4.75, $4.95 if you want cheese on it. His arrived as we were talking and it looked so good we decided to stay. I'm glad we did! We both had cheeseburgers. I never have onion on mine, it's too sharp of a flavor and takes away from the burger. Bun was lightly toasted, plenty of smatterings but not too much. The beef was grilled on a flat top and had a nice crispiness to it but still juicy. It's a thinner pattie but was plenty for the sandwich. You get a couple of leaves of lettuce and a thick tomato. It made me think of a Dick's deluxe if it wasn't mass produced. We had lunch at Lunchbox laboratory the day before and I have to tell you I liked this better! The fries were to die for! They are thinner like McDonald's fries but come unsalted. Which I liked because I'm an adult and can decide how much salt I want. Beautiful crispy fries served piping got. So darn good! The whole meal was perfection in a plastic basket. We really struck gold by chance and we are so happy for it. Definitely coming back!

There's no soda fountain anymore. It used to have the best blackberry shakes. Closed when new owner…read moretook over from Don. Pre pandemic. Used to always get prescriptions here when I lived here.

Came in here to get acetaminophen with codeine at the pharmacy. This is the first pharmacy I've…read morebeen to that asked for ID for my purchase. Showed my ID, and pharmacist wrote my name, DOB & country of residence on a form and I was on my way. So have your ID ready if that's what you're purchasing.

Got a bottle of Cough Syrup with Codeine, and a bottle of 222's, since cant get them in the States,…read morethe Cough Syrup I highly recommend a trip to Canada for, works a lot better then anything in the USA!