I like this store. It's open 24/7. The employees are always helpful and friendly. I never had…read moreanything negative happen to me in the store. I was pleasantly surprised to see the other day that the store had hired a security lady who was walking around. I felt safe. She was so friendly...and NO she DID NOT follow me around as some people she did. For those of you who complain here that they are being watched in the store if you have nothing to hide why do you get nervous? Shoplifting concerns all of us because the prices goes up. Keep up the good work Shoppers Drug Mart. Irene

Bad experience There was one cashier having a problem with a fake 100 ollar bill so I went to…read morebeauty counter as no customers thereNatalie the cashier was very rude told me I should go to front when I told here why she said aal right then I had many items as my cc would not take the total amount the day before so I returned todayAs another cashier came to help put items in my bags she said you can get 20x points Natilie cashier said not now I would have to reright after a returnShe was so rude and humiliating so I said never mind I will wait for the cashier up frontShe just smirked When I got to front cashier and waited 10 min I said about the 20x points She said she did not know how that worked She asked for another worker who was with four other clerks? talking and laughingWhen I show her my app on phone she told me I could only use onceI would have bought everying yeserday but it would be over my cc limit so I returned to Niagara Falls again todayWhen I got home checked my bill and was charged8.99 for Ristorante pizza which was on sale stating 3.99 or 3.49? and6.49 for Guiseppi which was also 3.99 on the price ticket at the cooler and Kind Mini which I never bought and is not in my bagI was told that I could not get the 20x but tomorrow if I spent 150 I would get more pointsI am 76 years old and this is all too frustrating and difficult to figure out but to have a clerk who is so rude and impatient is not worth shopping there any moreI do not feel I want to subject myself to anymore rudeness to return the items that I did not purchase or was overcharged for and lost my 20x points

It's cool to have something that's been around for a very long time -- it spells longevity, which…read moreusually means they're doing something right. What I use most here is actually the convenient post office. They do a great job specializing in home health care products, in addition to the pharmacy. The staff are always helpful and friendly. There's plenty of parking -- just use caution, as it's a busy plaza.

I don't even think the store deserves any stars but the cashier was nice. I think you should call…read moreyourself a social club. I went in store to get orthodontic wax for my son. There were barely anyone there so I could chit chat coming from back of store. I spent quite a few minutes looking for product myself but was unable to find it. I decided to get help from pharmacist. When I walked over I realized that the conversation that I heard the whole time was between pharmacist and another customer. I waited in line while they were still chi chatting and it sounded more like socializing than consulting. The pharmacy tech came over after I was there for several minutes but she couldn't help me and asked me to wait for the pharmacist. I went back waiting for the pharmacist who was still socializing with the same customer. She didn't even try to look at me. I guess socializing was more important to her than helping a kid who was in pain. This was a night shift just in case you care to know.

It's a maybe. I bought a perfume because of taxes it went too high plus the size I needed wasn't…read moreavailable. But it's accessible plus the staff is good.

Today I went in to shoppers at ruffle 12:45pm. I was looking at some medicine when I went up to the…read morepharmacy counter and asked for some help. To fined the meads I need I was told to look in the aisle. I tried to fined what I need and asked again can I get some help do to I am dyslexic and needed help, The man behind the pharmacy came out showed me what I needed very aggressively and said can you not read. Is that how shoppers treat there customers with disabilities.

This location which is just beside Frankies donuts and has a nice large parking lot. Inside there…read moreis tons of stock in the staff are friendly. This place is super convenient for anyone who needs to get in and get out.

I have had several prescriptions called in here, for my children and myself, from different…read moredoctors. This Walgreens has lost or messed up 3 of 7 prescriptions that we have had called in over the last 4 months. One, I went through the drive thru and they said they didn't have it. So I called the pediatrician's office and they said they called it in. I went inside to double check and the guy behind the counter found that it was in there but had been deleted for some reason. One, I had a family member go in to pick my scripts as I was at home sick, they said they had three scripts (which was right) but then they only gave her two and told her that if the third one was really mine I would need to come back in and get it. It was just prescription strength vitamin D. I went back in the next day and they claimed they never had the third prescription. After this last time I have change pharmacies. I would not recommend this pharmacy.

I looked on shoppers online specifically looking for polysporin EAR drops. At 2 am this store was…read moreshowing a stock of 6. I drove 1 1/2 to this store got there 5 am, they had 0 in stock.. am I stupid for driving 1 1/2 hours to get something they say they HAVE??? NEVER TRUST THEIR WEBSITE! total waste of time and money. Thanks shoppers drugmart for the deceipt! Never trust it again

I shop at this particular Shoppers Drug Mart a couple times a month. Usually because I have run out…read moreof grapefruit juice (which I need to take with a medication) and they're one of the two pharmacies within driving distance to my house that carries this particular juice. Tonight, the juice was $5.99 which is a little steep, but I'm used to paying that much for it at Shoppers so, that's fine. What I took exception to was the full price juice with an expiry date within the same week ( i.e. good until December 10). It takes me two weeks to go through 2 L of juice, therefore only half of it was going to be consumed by the best before date. I asked the cashier (who was very polite) if they could check and see if there was juice with a better freshness date - and if not, if it could be discounted. He phoned his supervisor....No and no. I told him that that's fine but I want them to know they lost a pretty good customer because of their non customer-centric policy. What I didn't mention (because it was only the cashier I spoke with) - every time I walk into their store I walk out with about $60-$80 typically worth of products but I'll be taking future business to Rexall from now on. I prefer Shoppers to Rexall (because of selection) but Rexall excels in customer service and I have no doubt this would have been handled differently by Rexall (they would have discounted it by 50% and apologized for the oversight because old juice should automatically be discounted).

Fast and efficient service. I didn't need much, but it was a prescription transfer from California…read more These guys handled it no problem.

Terrible, been trying to get ahold of the pharmacy. Had to switch due to Rite Aid closing, can…read morenever get ahold of them. Line rings then goes back to hold music. And after 20 minutes, disconnects. Definitely looking for another pharmacy l.

Well,, I've been using Boggio's for over 20 years and I was always happy with them there service,,…read moreand they were friendly,,BUT,, I have know noticed the last 5 years they have been hiring and (training ) a lot of new people and ALOT does go wrong over there now,, I've waited days for my meds and I have chronic pain,; without my pain pills I suffer agonizing pain but yet I'm m still waiting for my prescription,, and I know it's not there fault every time ,,but damn,, and btw why do they have there OUT door all the way around the counter soooo when I have to go in and out 2-3 times every time I pick up my pills i just about die from all the walking .... And don't get me started on there delivery ... good grief

After leaving hospital, I rented a hospital bed and wheelchair from Boggio. Big mistake!!!!…read more Where do I begin? They gave me the wrong wheelchair and was promised they would deliver the right one Monday. Many Mondays came and went. I continued to call but the homecare person in Niagara Falls never called back. 6 months of renting I never got an invoice yet my credit card was being charged. When I no longer needed the items and they were picked up I finally got invoices. As I figured what they charged and what they quoted was different. $400 difference in 6 months. After I brought this to their attention I have been ignored. Never have they called me back or discuss it with me when I call. Do yourself a favour and go elsewhere.

Totally engaging professional and concerned pharmacy staff who put the customers well-being first …read more I am confident that I am understood ,confident that my conversations are "private" and confident that I can call at any time during business hours and get a quick response unlike the Cornwall Dr Shoppers ' where I've been on hold for 25 min . and longer --like a Canadian bank --and never received (in person) a civil greeting and after how many visits ?still no recognition. It's a disgrace .

This is Oakville's official and only 24hr Shoppers Drug Mart, they recently just moved within the…read moresame plaza into the space where Canadian Tire used to be. So they have now a brand new store front with the hole works of Pharmacy, Mini Grocery Store, Cosmetics etc. Went there the other day and actually was really surprised about the amazing price on butter and cold cuts!! Haven't seen such a good price anywhere else...not sure if it was just a sale or not...