Disgusting service. Our wedding party dealt with multiple problems at the Frisco location.On our…read morewedding day my husband had the incorrect sized suit. I have talked with corporate SEVERAL times with no resolution. Even the store manager (Abby, who works at the Fort Worth location)"laughed" at my comment on Facebook about the struggles I dealt with a day before my wedding(photo documentation attached). How heartless is that? If their own store manager does that, what does this company stand for? Major lack of integrity and so sad that they put brides and grooms through this.

I keep trying to give this location chance after chance but to no avail. They have a heap of signs…read moreon the door but I don't know which one to believe. They have one that says to scan the code, enter information and wait for a associate to reach you in which I did and didn't receive a timely response. Then they have a sign up saying mask are required vaccinated or not vaccinated but when you peer in the window no customers inside were wearing masks. Oh and FYI the reason we had to peer in the window to begin with is because the door is locked. I am 3 months away from my wedding and a little frantic at this point that I can't handle my wedding business.

Great service & experience, excellent showroom, can do last minute tux fittings & custom fitsread more

Great service Reasonably priced…read more Fast turnaround They have a good selection of tuxes as well as cummerbund sets. Very good location.

Went in to look at mother-of-the-bride dresses. They were great! Good selection and very helpful…read morewith trying on,etc. I was surprised to find such a nice store in our small town.

My daughter found her dress at Nora Spencer. We loved the atmosphere, professional approach, value…read moreand selection over other locations. We also appreciated that they don't hard sale you! They recommended alterations available for a tine crunch wedding that worked out perfect! I cannot say enough about Nora Spencer. I Highly recommend.

Good, varied selection with a lot of options for mid range budgets. I think the return policy is…read morestrict, though.

This place is really beautiful starting with the dresses ! People were really helpful and helped me…read morefind the dress I been looking for 2 months !! Really recommended !!! And the price was GREAT !!!

Great customer service! Staff super helpful. So many selections to choose from. We found exactly…read morewhat we hoped for

I got both of my prom dresses from here for my Junior and Senior Prom! The prices are very…read morereasonable, and the people there are very nice, I highly recommend this place

The very next day after trying on my dress and putting down a $1,400 deposit, I decided that I no…read morelonger liked the dress. I called the boutique and was informed that the order had already been placed, so I could come in to try on the same dress, but it was too late to cancel the order. Since I was told it was too late, I decided to keep the dress. My appointment was on Sunday, September 30th, and my wedding is not until October 3, 2025.I was told I would get my dress in July 2025. Eventually, I concluded that I truly did not want the dress. I called the boutique again and was told that it was almost closing time and no one was available to speak with me at that moment. I was assured that someone would get back to me the following day. However, I never received a call back, so I reached out to them again to ask for an update. I was informed that they had been busy with other customers and would call me by the end of the day. I felt like I wasn't treated as a priority. Then, I was told that the designer would not be back until Monday, and they would have to contact me after that. Three days went by without any communication, so I called again. This time, I was told they had called me and left a voicemail, but I did not have any missed calls or voicemails. I was informed that it was too late to cancel the dress due to it being in production. Now, I find myself without a dress and $1,400 out of pocket. The owner mentioned that I had signed the receipt, which stated that there were no refunds or exchanges. I was told by other bridal shops that the production of the dress could be stopped since my wedding is so far out and I would need to pay a restocking fee. I would have been fine with this but nothing was offered.

This place is amazing, these girls make it happen. Personal touch is if it were their own wedding…read more Shop here first it's a One-Stop deal if there's such a thing as a turn key bridal salon this is it.

Best and perfect place to purchase any of your wears perfectly well without any issues. And they're…read morenice and trustworthy.

I needed a tux for a wedding. I found Minsky on Yelp and gave them a try. The service was friendly…read morefrom Don. His helper wasn't the most personable guy. I came in a day early to pick up my tux and did not like the jacket's fit. Don remeasured and had a proper-fitting jacket for the next day. All the other items fit well. I felt the jacket and pants were slightly on the worn side- not bad, but not as crisp and sharp as I expected. I could see this was a rental by the way the sleeves and pant legs are altered. I haven't rented a tux in a long time, as I have had my own for many years, but sadly, I "outgrew" my most recent. So that is to say I've been spoiled by custom-fit tuxes since after I married 40+ years ago, until this one. Maybe I'm being too harsh? I will still recommend them, just be sure you go a day before you need the tux to pick it up in case it needs tweaking.

I never leave reviews. But i have to leave one for this disgusting place. Horrible service. Cheap…read morequality dresses. I asked to order a new dress and they gave me the same dress that i tried on (and i didnt make a big deal about it) i asked for it to be altered and oh god i got the dress back into pieces. Beads were out dress torn and i told them to refund me back for at least the alterations (i paid 500 total) and she refused to give me back more than 50. I had to pay double for new alterations at a different place (way more professional place) please save time and money dont go there. WORST PLACE.

Purchased a prom dress on a Thursday, but needed a 'special order' for different size. Was…read morerepeatedly told dress would arrive in 1-2 days max. My daughter contacted Spellbound that Saturday, Sunday and Monday to check status. One day they told her they had just opened 30 minutes prior and were too busy to check, the other two days they told her they would call her back. That failed to happen. The following Wednesday (way more than 1-2 day max time-frame), I called to inquire the status. Not only was the owner extremely rude, but she came up with every excuse while constantly over talking me as I asked questions. She told me she would call and check status and call me back with info. When she did call me back, very unprofessionally said it would be three days (so it would arrive the following Monday. This would be 8 days after purchasing. Also, if she had already ordered it like she said, and it takes three days, why would I need to wait another 3 days if she wasn't lying?! Also, take note, the shoes they sell look just like worn, used outdated relics. The owner has one thing on her mind, and that's your money. No wonder they only offer in-store credit, otherwise I would have bought anywhere but there.

My daughter found this shop through TikTok after we'd had such a hard time finding a homecoming…read moredress. We figured we'd make the trek down to check it out- and I'm so glad we did. Yes, it's pricier than the mall, but the dress quality is outstanding. It's a real get what you pay for experience and outcome. From the set up to wait for a fitting room (this is an amazing operation) to our amazing stylist, Bella, my daughter's confidence started to return after weeks of painful dress shopping. We left with a dress and accessories and she even got to meet Ava Presley while we were there. We'll be back for future dances. We won't even bother checking another store. Thank you for making it so special for my girl.

Najwa was incredibly helpful, and did an amazing job! The prices and options of the dresses were…read morebetter than any of the other stores we went to.

Jessie (so?) was so helpful and knowledgeable. Nice selection of all kinds of clothing and other…read moresundries.

Please update your hours on Yelp. Yelp says you're open until 9 PM. I'm from out of town and I…read moreneeded to get something here. I had a business dinner and I had about 15-20 minutes to go before but I didn't want to rush so I checked Yelp and decided I'd go after dinner to have more time. I Ubered over here after dinner (it's 8:08 PM) and you're closed. I called the location and it says you're open until 7 PM. I guess I should have checked the DXL website so, shame on me. But I've run a few businesses and it takes about 5 minutes or less to update your Yelp page. So please, whoever has the authority to do so, UPDATE YOUR HOURS ON YELP!!!!! Complete waste of my time and your company lost out on my business by simply not keeping your hours updated.