So I don't normally buy clothes in Macy's but they are my go-to for their fragrances. They have a…read morehuge selection and I appreciate their staff because they allow you to smell the different fragrances to determine which ones are the best fit for you personally. I have been wearing Marc Jacob's Perfect which is still a favorite but last time we came my husband was looking for a new fragrance and I was considering a new fragrance I had gotten a sample of. The associate that helped us was Maritza and she was amazing! Not only did she help my husband find fragrance, he got King by Dolce and Gabbana and I ended up getting Libre Flower and Flame by Yves Saint Laurent. Next time I am looking for a fragrance I will look for Maritza to assist me because she gave great customer service and made sure we had what we liked.

My wife tried to use a fitting room to feed our baby and a lady by the name Edna working by the on…read more34th display told us we weren't allowed in the fitting rooms to do so. This is disappointing you would think an establishment like this would allow for women to have so privacy while breast feeding. My wife had to feed our daughter in the open with multiple people walking by making her uncomfortable. This is a terrible experience.

Purchased several items from this stand in the State Fair unfortunately the helpfulness end at the…read morefair. We called to see if we could exchange an item but did not realize the receipt states no refunds or exchanges all sales are finale at the State Fair. The owner and her assistants did not inform us that they do not offer a certain size and failed to mention all sales where final. That would have made the difference in a purchase. Sales staff apparently are not professional enough to treat a potential repeat customer with honesty. After a purchase of over $200.00 they would be more incline to rectify situation but it seems they are content in misleading and misrepresenting.

i loved this place!! They were always so helpful and nice. Would spend as much time as needed…read morewith me, due to I am hard to please or make up my mind, not sure which. If the big corporate world had not needed the space in the mall, I am sure they would still be there. I heard they are coming back or at least one of the employees is. https://ryleebs.commentsold.com/collections/temporarysale

I was tired of being unsure of the quality and/or fit of my shoes so I came here; it was everything…read moreI needed and more. Benetric fitted me and was incredibly insistent on getting me the exact right shoe with the exact right fit. I was expecting good customer service but that expectation was blown out of the water- Benetric knew what I needed before I knew it myself, and she wouldn't let me lift a finger through the whole process. Her kindness and knowledge was above and beyond. And of course, the shoe itself is incredibly well made. I cannot recommend this place enough!

The store has great shoes. The two ladies are so helpful and courteous, Go see Ms susan and Ms…read moreBenetrice. Go see these ladies. We found beautiful comfortable shoes. I would recommend this store for anyone who wants strong comfortable and reliable shoes and accessories purse belts.

I have shopped at this store for years, but no longer. I go to pick up an order that took over a…read moremonth to arrive. I have the clerk (Debbie) open it so that I could return the items. She proceeds to tell me that I can't have the items because they had already been refunded? I tried explaining to her that I had not been given a refund for the items, but she refused to believe me. Then she refused to give me the items and didn't want to give me my receipt. I told her it was my receipt with my information and she then said "you can take a picture of it" ummmmm NO MA'AM! I told her she could make a copy and keep the items, but I was not leaving the store without my receipt. She finally gave me the receipt and I asked her to give me the number to customer service who she claimed she call, to which she said "its on the back of the reciept, I said the back of the receiot is blank. She finally gave me the number. I go out to my car and called Customer Service and they instantly refund my money. Debbie treated me like I was a criminal, trying to steal a $50 purchase! When I go back in the store to tell her that 1) they refunded my money and 2) when she called they had told her to either refund the bras or give them to me to ship back for a refund and that she had lied when she said they told her no to leave with the bras, she refused to come out of the back. She is racist, and would not have treated a white woman in the manner in which she treated me. So they just lost a long time customer, because I do not deserved to ge treated like that, nor will I tolerate or reward her behavior by continuing to shop there. I will also be calling their corporote office a filing a complaint.

Had an amazing experience when I went in a few weeks ago! Catherine was so knowledgeable and…read morepatient and helped me find an amazing bra that fit perfectly and it wasn't an easy task she could tell me the difference between every single bra and helped me find awesome workout bottoms and could actually answer my questions and showed me her favorites. The employees are great and you can tell they all get along well with each other. They styled me a few outfits just to help me build my confidence. Wish they were cheaper so I could buy the whole store. But an amazing experience to really boost my confidence. Ask for Catherine when you go!

The shopping experience at Neiman Marcus is just a higher level. The stylists in every department…read moreare knowledgeable and willing to assist you with recommendations! If you would rather just browse without the feeling of being pressured, they are fine with that too. Shopping at a place like Neiman Marcus allows you to experience a variety of brands for every occasion in one place. We have discovered some amazing brands we may not have found without the recommendations of the stylists we've met! We have also been luck enough to find some amazing gems at discounted rates during sales and last call events providing an even better value for the experience.

Welcome to Beverly Hills shopping in Ft Worth, this includes the prices, which in all honesty was…read moreexpected. They carry the high class items that other stores don't carry. We came here to look for Louboutin heels for my wife. They had a very good selection. Julie was the lady that assisted us today, she was so sweet and helpful, and very patient. My wife got the heels she wanted and she was happy. They even had a clearance section that had Louboutin heels, flats, and day shoes on the rack, I was surprised. These had some really good prices too. Store is a big one, very clean. All of the staff was very helpful.

Very interesting consignment shop. The man working was really nice and explained it all, 80…read moreindividual stalls, with 80 different owners. Each week on Saturday they rotate out the vendors for new ones, so it's constantly rotating. The environment was super clean and everything I saw on the racks looked in good condition. I found a handful of name brand vintage pieces along with a few coach items. Overall a great spot to scope out each week for new finds.

The service was so good and they had a good selection of clothes and the staff are very nice and…read morefriendly and they have a good variety of clothes

Okay, idk why these girls only got 2 stars but I'm here to shout out them out!! I came in after…read morevisiting 5 different stores finding something for a wedding and with every single member working today (10/11/24) they helped me pieces together. I left still uncertain and not in love with everything but I came home and put everything together with the proper shoes & accessories and may I just say SLAY CHEF's KISS!! These girls are definitely GIRL'S GIRLS and I'm here for it!!! Thank you all so very much for helping me out today even with my doubts. Also the burgundy split top try corduroy flares yummmm would look so cute!!!

It is nice not having to drive all the way to Dallas for a store. Every time I go in the sales…read moreclerks are always friendly & helpful.

Crystal is amazing . The customer service tat clothes mentor is exceptional. Also, they buy…read moreclothing as well as sell it. Sometimes when we didn't know what we would do about our bills, clothes mentor really came through for us. We took our nice gently loved clothing and purses in, and got a fair price for it Whether you're buying or selling, it's a great place to be.

This store is amazing. You can find brand from kate spade to Gucci. The prices are 50 % or more…read morethan retail. I love the friendly staff . My favorite person there is cystal . She is so knowledgeable of the trends and brands. Watch their live show on Facebook everyday.

Carlos helped us get in and out in less than 20 minutes. Got my son measured, explained the deals &…read morewas able to look up options at other stores.

Update again - when I posted this review I was contacted by customer service who helped us locate…read morethe receipt from my MIL loyalty account. My husband took it to the Fort Worth store and it was a total 180. Different people were working. Everyone was super helpful and nice and he was able to exchange his shoes for a pair that fit. So impressed with how this turned out!! Thanks so much for your help Julie. This was a major success story and has made us a customer again!! ---- Updating - Customer service has reached out to me and is trying to help us with this transaction. I think we'll head to the store where they were bought though and ask them to help us This store is an utter joke! My husband was given a pair of Vans for Christmas and they didn't fit. He took them to the store in the box with tags in less than 2 less weeks after Christmas. We went in to get a new size and they immediately wanted to know if we had the receipt which unfortunately we didn't. They said they couldn't exchange them or give him any credit. He called his norther and she couldn't find the receipt so they were not able to do anything. The front desk person kept calling Cody, the manager to the front. Finally he came out. He was eating cookies the entire time talking to us and offered no understanding but wanted to argue with me that their store has one of the most lenient policies. Which I mentioned Nordstrom's he wanted to tell me Nordstrom's marks their products up. I felt the need to explain to him and show him how Nordstrom's actually price matches if they know it's cheaper somewhere else online or you can call them and have them look up a website to price match. Point being, severe lack of customer service and we certainly didn't leave with any desire to EVER return....to any location of th