Erin James-Crook, CPDT-KA is a compassionate genius. She is extremely alert to the signals a dog is…read moresending and is able to coach effectively and efficiently. She also recognizes human signs of stress and/or confidence and responds appropriately. The most valuable result of the training for me was her ability to build my confidence in both myself and my dog, which resulted in a trusting and relaxed dog. Erin understands the importance of the bond between person and dog and she clearly knows how to improve it. She uses many of the skills a child therapist uses with parents to validate experiences and feelings and teach effective strategies. She uses praise both effectively and accurately with dog and person. She clearly has passion and knowledge for this work. My pup and I were very fortunate to work with her.

From the owner: We provide in-home dog behavior services to those living in Durham, North Carolina and the…read moresurrounding areas. We take pride in being able to assist clients with everything from house training challenges to dog-dog aggression and other complex behavior issues using scientifically proven, dog-friendly methods.

If I could give less than 1 star I would. Not sure if it is because of management changes or what…read morebut the last time I boarded my dog here she came back with what I think was kennel cough. I vowed never to board her here again. I thought after a few months I would try again since reviews looked better. There is new management now someone named Ashley. I called the day before and booked a daycare visit. I even double checked with the girl and had her records sent over the girl assured me it was ok and to bring her in the morning. I even called my vet In Florida and her daycare there also. Her Bordatella shot was good until 12/2021. All correct on their files but somehow this company continues to report incorrect findings. If a business can't be honest and just own up to their mistake it shows poor quality in manager and owners. Notice my first review of this place was pretty nice and honest. I Brought her in at 6:45 am and they said oh her bordatella is due we can't let her out she will be crated until we can contact you further. Mind you at this point I had already dropped her off and was already at work! If I would have known this I would have never dropped her off. I had to leave work and come back and get her and then drop her back off and then go back to work. ** Yes when I called they did give me my package back of 60 some dollars which was good. Another clue dog parents is your dog does tell you if she likes daycare ...at least mine does because she has been going since she was a puppy. I had 3 other doggy daycare centers in NC and one is next to a vet check my dogs vaccination records that state she was good until December 2021. She cowered as soon as I brought her in and she peed on the floor and tried to go straight to the exit door!!!! Should've been my first clue! I feel bad even bringing her back here. After this experience I will NEVER EVER AGAIN BRING HER HERE!

We were visiting for a week and I was working during the day. I would be ok to run back to the…read moreAirbnb to walk my dog during the day but I felt bad she would be all alone in the apt all day. I came across this place on a Google search and reached out. I am glad I did. First they have to interview my dog to make sure she is not Cujo so that makes me feel better that they will screen all the campers there and second they make sure we have all the vaccinations. My dog loves it there and she has been there for the whole week and coming back exhausted. I feel better when I am at work while she is at camp. Definitely using them again if I get to come back to Durham on business.

We had a wonderful experience with Whole Dog with our new puppy, who is a 5-month old rescue. Irina…read morecame over for a 90-minute in-house consultation and training. She was excellent, gathering info about our puppy and then doing some basic training work with treats. But most helpful was the great method for potty training. Because our puppy was OK being in a crate the method was perfect. The puppy is in the crate for a couple hours, and then is out for 2 or 3 hours on the leash with us or very close at hand. We keep her on a regular schedule of eating, doing business, games, training, etc. She only had one mistake in 2 weeks of using this method, and of course the mistake was our fault. We plan to enroll her soon in some of the group puppy classes Whole Dog offers. They are excellent and have very fair prices. Robert

Whole Dog is a great place for training, terrific resource to our community. Wonderful instructors…read moreand great selection of courses. If you are looking for a place to build strong relationship with your pups, learn about positive training methods to change behavior over the long-term - this is the place to be! Liz is an amazingly patient instructor and people are really the ones being trained here. Even for the tough(er) nuts like reactive pups they can assist - you will not be disappointed by committing to your future happy household by taking classes here!

This review is long overdue. We used Bull City Pet Sitting for two years for daily check-ins/potty…read morebreaks for our senior dog before he passed away last August. Melissa and Stacey were his primary caregivers. They looked after our sweet boy with such care, showering him with love and treats while we were at work. They always sent the sweetest pictures of him and updated us with how he was doing. On two occasions BCPS looked after him while we were out of town. They accommodated our timeframe requests for the number of visits we wanted him to have, administered his medication, catered to his picky eating habits, and showered him with lots of love. BCPS always had excellent communication and put us at ease when we were on trips. When our boy passed away last year, BCPS grieved along with us and sent the sweetest sympathy card in the mail. It meant so much. When the time is right, we will adopt another dog and will absolutely work with BCPS again. They are amazing.

Very reliable and great communicators. Daily updates with photos. Your pets are in good hands with…read morethis team.

Puppy Class with Karen was great!…read more We have been in this store over the years, and recently the service has improved. We recently adopted a new puppy and decided to take the PetSmart Training course. If you are reading this, you know that puppy training is as least as much about the human as the canine. Karen worked well with both. She has a great understanding of dog behavior and did a good job with us as well. The class was small (only 2 puppies) and so attention was very individualized. With prior puppies, we have taken group classes with reputable local organizations. Karen's class was superior, and we are very pleased with how she has helped us train our dog.

Good pet store, friendly staff. Clean floors and organized shelves. They offer a wide variety of…read moreproducts too, so you have multiple options!

Pamela is exceptional in understanding a dog's character, energy level, and body language. She…read morehelped us with several issues over the last two weeks and we continue our sessions to reinforce learned behaviors. We met with Pamela while discussing the possibilities of socialization for our 9-month-old puppy. She asked more questions, quickly understood the things we wanted to work on, and suggested the best plan that fitted the needs of our puppy and our lifestyle. Over the last two weeks, she met with the puppy, took him to different places, assessed his reaction to people and other dogs, and build fundamentals of better reactions. After two training sessions, I noticed how much more responsive my puppy is and how less he is nervous about distractions on walks. She also gave us a lot of advice regarding jumping (before that we tried multiple methods and those have not been as effective), counter surfing, how to redirect out puppy energy into useful work, so on. Pamela is a very experienced trainer and we are looking forward to learning more from her and our collaboration.

Pamela has been SO incredible at getting our lovely but very active and somewhat addictive (to…read moreballs, sticks, anything she can put in her mouth) golden retriever puppy to learn to let go, to calm down, and to behave. She has also helped us to be better at understanding Darby's motivations and emotions. Fun and effective training for everybody!

Eno animal hospital did such a great job with my cat and they were surprisingly quick to get her in…read morecompared to other groomers. They did such a wonderful job that I wanted to thank you here!

Starting this review by saying the front desk and vet techs are all great. No complaints with them…read more Now, on to it... Avoid Dr. Grinstead at all cost. Not only is her bedside manner lacking (most of the time she spends minimum time in the room, doesn't listen to what you have to say, and you spend the rest of the time asking questions through a tech), but she's misdiagnosed our dog multiple times. I try to avoid her whenever possible, preferring the other two doctors, but when you have an urgent concern and she's the only doctor in, you have to go with what you're given. The real issue with her started this past October. We brought our dog to Eno for a routine dental cleaning on 9/29 (performed by Dr. Grinstead - I didn't get a choice of who did it). He had two little incisors taken out due to deep pockets, but otherwise was given a clean bill of health. Two days later, he couldn't lie his head down. When we brought him in to be checked out, we of course got Grinstead again. She looked at everything on the dog except his mouth (didn't even peek at the extraction site) and told us it was probably acid reflux and neck pain. Fast forward a month and a half, through multiple visits to urgent care, the ER, and Eno, and we find that our dog has an abscess, instability in his lower jaw, and a bone infection. At no point in this entire process did Eno ask to perform xrays or other diagnostics to determine the cause of our dog's pain; they just kept throwing pain meds and muscle relaxers at us. What's worse is that Grinstead's first diagnosis of neck pain haunted us through every other appointment from then on out, because that's what people were looking for, even when I asked if it could be his mouth. Even after urgent care and the ER laid eyes on a sore under his tongue (which I fought for them to look at), the first response I got to an email to Dr. LeCuyer about seeing blood on his blanket again was, "Are we certain that the blood is from Loki's mouth and not his urine? I know he was having issues with a UTI at one point so just wanted to double check on that." Really?! I've been fighting for over a month to have someone check his mouth for issues, and you're still trying to pass it off as something other than his mouth? It's absolutely ridiculous. So here we are, thousands of dollars in the hole, with a dog still suffering from mouth pain, and having to be referred yet again, this time to a dental specialist, all from a supposedly picture-perfect cleaning. I'm furious, frustrated, and wrecked that we're a month and a half into this and our dog has received no relief. I will never recommend or patronize Eno again.

I contacted Janet last month to help my mom with leash training for her dog. My mom's dog, Chloe is…read morea sweetheart but had recently pulled my mom so hard while walking that she fell. My mom is 78 so I was extremely concerned about this. I was referred to Janet by a friend. I called Janet and discussed the situation with her and was pleasantly surprised at how fast she scheduled an appointment with my mom. Janet was very professional, compassionate and most of all EFFECTIVE. After two sessions my mom's baby had stopped pulling. I've walked with my mom and Chloe twice since the training and Chloe hasn't been pulling and I feel so much better about my mom continuing to walk her. I highly recommend Puppy Prep by Steele!

Our experience with Janet was absolutely amazing! Our 3 year old rescue was so sweet with us at…read morehome, but had started exhibiting bad leash aggression and became very territorial (and scary) whenever someone came to the house. Janet taught us some very simple yet highly effective changes that we were able to begin immediately, and we saw such a positive change! No matter the question or issue we brought up, she had a suggested answer or solution. Unlike several other trainers or companies we considered, Janet didn't require tons of time or a huge investment, which was so appreciated. She's truly passionate about what she does, and that shows in every aspect of her training and communication, and has translated so well into the betterment of our lives with our pup! You won't regret working with her!

Jeff was great. Explained training techniques clearly and gave us tools to use that worked…read moreimmediately! Highly recommend.

Jeff really knows his stuff and his tips and tricks work really well. Highly recommend!read more

I have used Paws on Durham on 2 occasions and both times they have been very thorough and caring…read moretoward my kitty boys. The sitter left me a daily report on how they were doing and what kind of interaction they had with the boys. Also, I was sent a couple of pictures of the cats while they were having dinner. This was reassuring because I knew they were eating while I was out of town. On one trip out of town, my house was broken into. When the sitter came to the house, we believe the intruders were inside and right away Paws on called the police. We think their quick thinking scared the intruders away. They made sure I was contacted and made sure the cats were okay. I would recommend Paws On for anyone looking for a reliable pet sitter. Trustworthy and caring and loves animals and people....that's how I would describe them!

This team is incredible!!! We met Anthony on a walk through of the house to get to know us and our…read morekitty. He made us feel comfortable immediately and it was clear he deeply cared about animals. He has been a huge blessing for us as we travel a lot. He always sent photos and updates and made us feel like we weren't gone! I can't recommend him and his team highly enough.