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PetSmart Grooming

2.3 (48 reviews)
Open 7:00 am - 7:00 pm
Updated a few days ago

Services - PetSmart Grooming

Bath and groom only

Full grooming

Pet haircut

4 More Services

Microchipping

Pet physical or wellness exam

Pet vaccinations

Private dog training

PetSmart Grooming Photos

From this Business

Recommended Reviews - PetSmart Grooming

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Reviews With Photos

Paul M.

It's easy to buy anything you need for a pet here. And also, unlike many pet stores, it doesn't smell bad!

Patrick my fish
Rosemarie B.

Watch out for Heather! She will pretend to be helpful but in reality is trying to investigate your knowledge for fish care and ruin your child's dream of a new fish. She refused to sell us a $3 guppy because according to her the water in my fish tank (at my home!) "didn't have enough bacteria." She wanted us to buy a $10 bacteria solution and return in a month for the fish. When I pointed out that the directions on the bottle she was recommending had contradicting instructions, she said they were wrong and didn't want to "send the fish to it's death." I was honestly thinking I was part of a prank at one point because of the absurdity of the whole situation. An ex-employee came up to me and told me that she's like that and suggested to go down the street to Pet Supplies Plus. We ended up going there and had a lovely experience. We even purchased 3 additional pets. From reading another recent review, she's still at it! This happened about 2 months ago. Wasn't going to leave a review but then saw it happen to someone else. To Heather: Our new guppy is alive and well. Don't be a Karen!

Something stuck in her beard that they didn't wash when bathing her
Rachel P.

We got our 2 dogs groomed here after months of waiting to get in. When they came out I thought they looked great except for my labradoodle's tail which was left long against her shaved body. After further inspection neither of their ears were cleaned or trimmed, Bobbi our Cavapoo's beard had something black in it that hadn't been washed or trimmed out, Suzie our labradoodle's whole belly was not trimmed at all, both of their bums weren't trimmed, and in between their paws weren't trimmed either. Normally I give the girls a basic trim, so I was excited to get them the full package. It was very disappointing to have so many things missed after spending almost $200. I did call and was told to bring them back in and they'd fix them up. But, I didn't have time to. I just asked to have them removed from their next appointment we had scheduled while there to pick them up.

Zeus and Maggie

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11 months ago

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8 months ago

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2 years ago

Always stocked with all the things that I need for my cats, dog, fish and bearded dragon.

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3 years ago

Fantastic service and extra friendly service. Thank you Sam for all your help in getting Mollys things for me!

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5 years ago

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4 years ago

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6 years ago

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7 years ago

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7 years ago

Every time I bring my dog here to the grooming salon to get her nails grinded, her nails somehow end up much sharper than they were before.

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Ask the Community - PetSmart Grooming

Review Highlights - PetSmart Grooming

The folks there were so kind and helpful and Robin even held a register open for me and had what we needed right there ready to go.

Mentioned in 3 reviews

Read more highlights

Camp Bow Wow

Camp Bow Wow

(53 reviews)

If I could give less than 1 star I would. Not sure if it is because of management changes or what…read morebut the last time I boarded my dog here she came back with what I think was kennel cough. I vowed never to board her here again. I thought after a few months I would try again since reviews looked better. There is new management now someone named Ashley. I called the day before and booked a daycare visit. I even double checked with the girl and had her records sent over the girl assured me it was ok and to bring her in the morning. I even called my vet In Florida and her daycare there also. Her Bordatella shot was good until 12/2021. All correct on their files but somehow this company continues to report incorrect findings. If a business can't be honest and just own up to their mistake it shows poor quality in manager and owners. Notice my first review of this place was pretty nice and honest. I Brought her in at 6:45 am and they said oh her bordatella is due we can't let her out she will be crated until we can contact you further. Mind you at this point I had already dropped her off and was already at work! If I would have known this I would have never dropped her off. I had to leave work and come back and get her and then drop her back off and then go back to work. ** Yes when I called they did give me my package back of 60 some dollars which was good. Another clue dog parents is your dog does tell you if she likes daycare ...at least mine does because she has been going since she was a puppy. I had 3 other doggy daycare centers in NC and one is next to a vet check my dogs vaccination records that state she was good until December 2021. She cowered as soon as I brought her in and she peed on the floor and tried to go straight to the exit door!!!! Should've been my first clue! I feel bad even bringing her back here. After this experience I will NEVER EVER AGAIN BRING HER HERE!

We were visiting for a week and I was working during the day. I would be ok to run back to the…read moreAirbnb to walk my dog during the day but I felt bad she would be all alone in the apt all day. I came across this place on a Google search and reached out. I am glad I did. First they have to interview my dog to make sure she is not Cujo so that makes me feel better that they will screen all the campers there and second they make sure we have all the vaccinations. My dog loves it there and she has been there for the whole week and coming back exhausted. I feel better when I am at work while she is at camp. Definitely using them again if I get to come back to Durham on business.

Always Pawsitive Dog Training

Always Pawsitive Dog Training

(6 reviews)

My dog, Julep, was very reactive on the leash and would get extremely overwhelmed with meeting new…read morepeople and hearing loud noises. After working with Kassondra for four weeks, Julep has shown tremendous improvement on her walks and has gotten more comfortable with meeting new people and dealing with loud/scary noises. During our training, Kassondra was extremely patient with Julep, who often takes a while to warm up to people. Kassondra was also very patient with me as I was learning the proper ways to handle Julep on a leash. In the past, I had dealt with trainers who were not as patient, so working with Kassondra was a breath of fresh air. After each lesson, Kassondra would send a write-up with homework, which was a great way to get an outline of our session and what I needed to work on in between trainings. Kassondra also helped us work through some of Julep's separation anxiety issues and gave us some great resources to use on addressing this anxiety. Kassondra is extremely knowledgeable on dog training and how to handle reactive dogs with high anxiety and fear of new people. When looking for a trainer I talked to several local businesses/trainers, but after speaking with Kassondra I knew she was the pawfect match and would give Julep the support she needed! I wish I had found her sooner!! If you are looking for a dog trainer, I highly recommend contacting Kassondra as she has plenty of programs that can fit your dog's needs!

Had Kassondra come to train my new Golden Retriever puppy as a first time dog owner. On top of…read moregiving me great guidelines for where to start and how to go about teaching a new puppy in general, she made herself available for questions and concerns about generic puppy care and things to expect. Couldn't recommend her for new pup training, and am looking forward to following up with her for more advanced training as my girl gets older!

Puppy Prep By Steele - dog

Puppy Prep By Steele

(3 reviews)

I contacted Janet last month to help my mom with leash training for her dog. My mom's dog, Chloe is…read morea sweetheart but had recently pulled my mom so hard while walking that she fell. My mom is 78 so I was extremely concerned about this. I was referred to Janet by a friend. I called Janet and discussed the situation with her and was pleasantly surprised at how fast she scheduled an appointment with my mom. Janet was very professional, compassionate and most of all EFFECTIVE. After two sessions my mom's baby had stopped pulling. I've walked with my mom and Chloe twice since the training and Chloe hasn't been pulling and I feel so much better about my mom continuing to walk her. I highly recommend Puppy Prep by Steele!

Our experience with Janet was absolutely amazing! Our 3 year old rescue was so sweet with us at…read morehome, but had started exhibiting bad leash aggression and became very territorial (and scary) whenever someone came to the house. Janet taught us some very simple yet highly effective changes that we were able to begin immediately, and we saw such a positive change! No matter the question or issue we brought up, she had a suggested answer or solution. Unlike several other trainers or companies we considered, Janet didn't require tons of time or a huge investment, which was so appreciated. She's truly passionate about what she does, and that shows in every aspect of her training and communication, and has translated so well into the betterment of our lives with our pup! You won't regret working with her!

Paws in Training

Paws in Training

(14 reviews)

We hired Angel for behavior training of our dog, a 2 year old rescue that we adopted in March 2020…read more Soon after we adopted him, we realized that he had severe separation anxiety, dog reactivity and people reactivity. We were concerned about how best to care for our pup, especially as first-time dog owners. We can't say enough positive things about Angel. To begin with, she listened to each of our concerns (we had many) before we even hired her and shared her thoughts on how she would tackle the training. We were impressed that she truly took the time to listen and understand our questions, and we decided to hire her. Our first training session was over video chat due to the pandemic. We went over the allotted time because Angel was so thorough in discussing the training plan with us. We learned a lot about how to care for our dog in general (e.g. body language, assessing comfort level, when to seek support from vet for behavioral issues). The main takeaway from this training session were detailed, step-by-step methods for addressing several of our dog's behaviors. Angel's main focus was getting to the root of the behaviors, our dog's emotions, and making sure that he was confident and comfortable. All of the training was based on positive reinforcement. The second part of our training session was an outdoor in-person meeting (socially distant, masked) at a park with the purpose of learning how to desensitize our dog around other dogs. Unfortunately, when we arrived Angel realized that our dog's baseline anxiety level was still too high to successfully begin the desensitization training. We still completed that hour meeting to practice other training, and Angel offered to meet us for a second in-person meeting, free of charge, in a few weeks to try desensitization training again. The techniques that Angel has taught us have led to noticeable positive changes in our dog. We are continuing to utilize what she taught us and, overall, feel that we are better equipped to be good dog owners.

Angel is wonderful! We hired her for help with our recently rescued dog who was having several…read morebehaviors including bite inhibition. As two new dog owners, we learned so much about how to interact with our pup in order to avoid his triggers and reward good behaviors. No bites since we started working with her! Angel helped us with muzzle training so we could safely bring our little one to the vet and he would actually be able to receive an exam. He actually gets excited when he sees the muzzle because of Angel's expertise in training! It was clear Angel truly cared about our family and went above and beyond in taking time to make sure we had the tools we needed. We couldn't have asked for a better experience and highly recommend Angel to any families who need support.

PetSmart Grooming - petstore - Updated May 2026

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