1. Revive Salon and Spa

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Saint Albans, VT

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Revive Salon and Spa

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Revive Salon and Spa

Applying hair extensions

Chemical treatment

Color only

Revive Salon and Spa Photos

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2 years ago

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VERMONT NAILS

VERMONT NAILS

2.3(37 reviews)
2.2 mi

Unfortunately, we won't be coming back. My girlfriend and I spent $120 on pedicures, and the lack…read moreof communication and customer service was disappointing. Throughout our appointment, staff would walk away without saying anything and return later with no explanation. At one point, my girlfriend sat for about 10 minutes waiting for someone to finish coloring her toes without anyone telling her what was going on. We understand that salons get busy, but a simple "I'll be back in a few minutes" goes a long way. When customers are spending $120 for a relaxing experience, they deserve friendly service and basic communication. Unfortunately, we left feeling frustrated rather than relaxed.

I rarely leave negative reviews, but my experience here was so disappointing that I feel obligated…read moreto share it. The salon was noticeably dirty, cluttered, and appeared unsanitary. I should have trusted my instincts and left, but I was there with a friend and decided to stay. The nail technician who did my manicure was extremely rough and actually caused three of my fingers to bleed. She barely spoke to me throughout the appointment, and when I asked for a simple design, she seemed irritated and annoyed by the request. The service felt rushed from start to finish. She didn't brush the nail dust off my hands, offer lotion, or provide any type of hand massage or finishing service. Unfortunately, things got worse during my pedicure. The chair I was assigned was torn and broken, yet it appeared to be one of the better chairs in the salon. The pedicure bowl had not been cleaned before I arrived. I watched it get a quick rinse and wipe-down while I waited. Once filled, the water was barely warm, and I noticed both a hair and a wood chip floating in it. The pedicure itself consisted of little more than a soak, minimal filing, and polish. The technician was also extremely rough while trimming my cuticles and caused two of my toes to bleed. There was no scrub, no lotion, no massage, and no warm towels. For a service that cost $95, I expected a much more professional and sanitary experience. To make matters worse, three of my gel nails chipped the very next day. Since I was only visiting the area and live far away, I had to pay another salon $15 to repair the damage. I contacted the manager to explain my experience and the issue with the chipped gel polish. The only resolution offered was an apology. I gave this salon an opportunity to address my concerns before leaving a review, but nothing was done to make the situation right. Based on my experience, I cannot recommend this salon and would advise others to look elsewhere.

Photos
VERMONT NAILS - I love my ombré nails

I love my ombré nails

VERMONT NAILS - Nail is going to break like 8 others 80 bucks

Nail is going to break like 8 others 80 bucks

VERMONT NAILS - Love me a French manicure!

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Love me a French manicure!

Lotus Day Spa - Round 2. Sides filed off

Lotus Day Spa

3.9(14 reviews)
44.1 mi
•$$

Enjoyed a quiet pedicure in downtown Montpellier. The spa is very neat and clean - the ladies…read moreare very professional and my toes were pampered and ready for vacation. The prices are reasonable and I like the online scheduling.

0/5 Stars. Adding so…read moremuch salt I could kill a slug with this review. First off, I love a bit of cultural sass, so I already knew I was going to get some attitude for walking back in and asking them to fix the absolute tragedy they put on my hands. second, I heard Mary was good but obvs she had no openings. I took whoever was available. Big mistake. To preface: I'm visiting family in town and typically do my own Gel-X nails at home, and my cousin is a nail tech...so I know proper protocol and was just going in for a quick, fresh gel polish appointment. No extensions, no frills, just simple polish. Here's the rub: The first tech finished the entire "manicure" in under 40 minutes. At first, I was like, "Omg great, that was so fast!" Then I got outside into the blazing sun. These puppies looked like I'd been surviving in the wilderness for two weeks. The polish was a good 1/4 inch away from my cuticles, and the sides were completely flooded with sparkles and polish on my skin (which they just casually cured under the lamp instead of wiping up). I haaaaaate confrontation but I went back in and showed them the mess. One tech looked me dead in the eye and told me I was "just complaining." That pissed me off. Uh, yes, ma'am, I am! Look at it! I wasn't even trying to embarrass anyone, but she said the first tech stayed so far away from the cuticle to "prevent flooding and damage" like she was doing me a favor. Proper prep work and pushing cuticles back is Day 1 of nail school. The entire reason we pay professionals is so our nails don't look like a Walmart DIY project gone wrong. I literally walked out of your door 5 minutes ago and my hands already look like they need a fill. I would have happily taken a refund for the 40 minutes we both wasted, but instead, the other tech sat me down, buffed them off, and started redoing them--using my hands as a live, emergency tutorial to teach her coworker how to actually paint a nail and do cuticle work. She explained to her a few times how to do cuticles. Which was great, because I've been a beginner too, so I get it. But I was already pissed off for being called a complainer. Look, I'm all for a learning experience and no shame at all to these ladies besides doing work that isn't good quality and sassing me. I was once a young cosmetologist myself (now I'm an old one ), so I remember the youngling salon days. But do NOT get sassy with me and act like I'm crazy for your salon's terrible work. And the grand finale? The second tech's "expert" redo was still below par. In her rush to file the gel off my skin, she filed the corners right off the sides of my nails, leaving me with naked, raw edges that are ready to snag on my luggage. I'm over it. If you don't know how to do basic nails, don't run a salon. Save your money and learn to do your own gel nails at home! It's super easy and you'll save the hassle places like this cause. I'm off to Walmart to buy some holographic glitter polish to fix this disaster myself.

Photos
Lotus Day Spa - Black Sugared nails with a surprise....

Black Sugared nails with a surprise....

Lotus Day Spa - Round 1! Just walked out of salon and they look like they were done weeks ago.

Round 1! Just walked out of salon and they look like they were done weeks ago.

Lotus Day Spa - ...Louboutin inspired underneath. Summer is magic.

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Revive Salon and Spa - hair - Updated October 2026

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