1. Revive Salon and Spa

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Saint Albans, VT

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Revive Salon and Spa

5.0 (1 review)
Open • 9:00 am - 5:00 pm

Services - Revive Salon and Spa

Applying hair extensions

Chemical treatment

Color only

Revive Salon and Spa Photos

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2 years ago

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VERMONT NAILS

VERMONT NAILS

2.3(37 reviews)
2.2 mi

Unfortunately, we won't be coming back. My girlfriend and I spent $120 on pedicures, and the lack…read moreof communication and customer service was disappointing. Throughout our appointment, staff would walk away without saying anything and return later with no explanation. At one point, my girlfriend sat for about 10 minutes waiting for someone to finish coloring her toes without anyone telling her what was going on. We understand that salons get busy, but a simple "I'll be back in a few minutes" goes a long way. When customers are spending $120 for a relaxing experience, they deserve friendly service and basic communication. Unfortunately, we left feeling frustrated rather than relaxed.

I rarely leave negative reviews, but my experience here was so disappointing that I feel obligated…read moreto share it. The salon was noticeably dirty, cluttered, and appeared unsanitary. I should have trusted my instincts and left, but I was there with a friend and decided to stay. The nail technician who did my manicure was extremely rough and actually caused three of my fingers to bleed. She barely spoke to me throughout the appointment, and when I asked for a simple design, she seemed irritated and annoyed by the request. The service felt rushed from start to finish. She didn't brush the nail dust off my hands, offer lotion, or provide any type of hand massage or finishing service. Unfortunately, things got worse during my pedicure. The chair I was assigned was torn and broken, yet it appeared to be one of the better chairs in the salon. The pedicure bowl had not been cleaned before I arrived. I watched it get a quick rinse and wipe-down while I waited. Once filled, the water was barely warm, and I noticed both a hair and a wood chip floating in it. The pedicure itself consisted of little more than a soak, minimal filing, and polish. The technician was also extremely rough while trimming my cuticles and caused two of my toes to bleed. There was no scrub, no lotion, no massage, and no warm towels. For a service that cost $95, I expected a much more professional and sanitary experience. To make matters worse, three of my gel nails chipped the very next day. Since I was only visiting the area and live far away, I had to pay another salon $15 to repair the damage. I contacted the manager to explain my experience and the issue with the chipped gel polish. The only resolution offered was an apology. I gave this salon an opportunity to address my concerns before leaving a review, but nothing was done to make the situation right. Based on my experience, I cannot recommend this salon and would advise others to look elsewhere.

Photos
VERMONT NAILS - I love my ombré nails

I love my ombré nails

VERMONT NAILS - Nail is going to break like 8 others 80 bucks

Nail is going to break like 8 others 80 bucks

VERMONT NAILS - Love me a French manicure!

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Love me a French manicure!

Revive Salon and Spa - hair - Updated October 2026

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