What a fantastic experience! The owner was extremely knowledgeable and very friendly. I was so…read morerelaxed that I may have fallen asleep a few times. Brittany was amazing and so professional. My cousin and I were extremely impressed with the whole experience. I highly recommend spending the extra on the deluxe facial and head spa. Worth every penny. Will 100% be back.

Came from out of town for the head spa experience, 10/10 highly recommend. The owner, Tina is…read morelovely and provided a top knotch experience for me and my best friend.

What a hidden gem! They have every service you need from facials and massages to pedicures and hair…read moreservices. The inside is so nice, the people were great, and my facial was 10/10!

We chose 5 Elements Salon & Spa for our anniversary celebration for several reasons:…read more1. Well-designed, easy-to-navigate website 2. Variety of spa treatment packages 3. Excellent customer service 4. Eager to make accommodations for dietary/drink needs and preferences 5. Discount for paying with cash Rather than giving each other gifts that may or may not be useful/desired, my spouse and I elected to gift ourselves a spa day at 5 Elements. We chose the Anniversary Bliss Package, which includes a truly spectacular facial, hot stone massage, and CBD foot treatment, as well as a relaxing lounge to hang out and toast a successful marriage and consume complimentary drinks and cake. When I called to inquire about the specifics, the phone was answered promptly and all my questions were answered, including the ability to substitute sparkling water for mimosas, and choose a cake flavor for our optimal enjoyment. Our day was incredibly relaxing; the spa treatments were excellent and the staff was professional and skilled. As we did not consume the entire cake during our visit it was very thoughtfully packaged and held for us at the desk so we could take it with us and prolong the celebration at home. I absolutely recommend 5 Elements to help celebrate any momentous occasion, as long as your goals include relaxation, pampering, and bliss.

I've never left a 1 star review…read more I left 20 minutes ago from my appointment after being cut and not asked if I was ok or offered a band aid. It is still bleeding. Even as I left the receptionist said nothing. Cannot recommend their nail service.

My partner and I had a treat in Christmas Eve with manicures and they were amazing and everyone so…read morekind with great service and quality craftsmanship. Highly suggest.

This place is amazing! We did the VIP room for an extra $25/person which was totally worth it. They…read morehave chocolates, strawberries, snacks and mimosas. The amenities are nice and it's a very peaceful setting. 10/10 recommend!

New spa alert!…read more Woodhouse spa opened the end of April--official grand opening and ribbon cutting ceremony to come in the next few months. This was a happy accident--I thought I was booking a massage somewhere else but ended up here on day 6 of being open and had the place to ourselves. *Gorgeous* space! Several relaxation rooms to chill in before and after your services. The warm bath was still getting worked on so that wasn't open but sounds amazing. The sauna and women's locker room was spacious, super clean, and beautiful. They encourage you to come early and stay after your services to enjoy the amenities, along with complimentary hot tea, champagne, mimosas, citrus infused water, coffee, and chocolate covered nuts. They definitely sell an *experience*. 20% gratuity is automatically added to your service. All their services are on their website. Shelby R. was awesome at deep tissue.

A wonderful and relaxing treat! Visiting Pelo West Spa in The Galt was the perfect addition to our…read moreholiday. I booked a 50-minute massage, and it was absolutely wonderful--exactly what I needed to unwind. You can easily book online before or during your stay. The entire experience was top-notch from start to finish. The staff was amazing--so kind and attentive. I loved that you can arrive early to enjoy a glass of champagne or spend some time in the sauna before your treatment (and after, too!). They offer the works here: nails, facials, massages, and sauna access, giving you all the good vibes to get you relaxed and in a great mood. The decor is stunning as well; I really loved the dark, moody aesthetic. It sets such a cool and calming vibe. Highly recommend if you are staying at The Galt or just looking for a great spa day!

Okay, get ready for an amazing experience at Pelo West! Let's start from the beginning. I'm a bit…read moreof a spa snob and so let's begin... McKenna at the front desk was a delight to work with to schedule my appointment. I had a bunch of questions about the menu and she answered them very cheerfully. She was very accommodating with my schedule and put me first. Ease of scheduling was a chef's kiss. That was enough for me to expect what was to come next. The spa is located in the Galt House hotel, but let that not deter you from seeking services. This review applies to the locals as well...as I'm a local. The best part is that they offer free parking at the Galt House hotel. If you live in the area, you know how terrible traffic can be. For the first time in my life, traveling to downtown Louisville did not make me anxious and nervous about parking because of the free parking Pelo West offers. The parking garage could be confusing so pay attention to signs but you will eventually make it to the 17th floor of the building. The salon has a very warm, welcoming vibe. Bright colors, good quality candles and light lingering smells all throughout the salon. The minute you step off the elevator. You are greeted by McKenna, the receptionist who is great at what she does. I opted to do 30 minutes of sauna (free with certain services) before my treatments. The surroundings were clean and the sauna area was well stocked with essentials. It is a nice little cozy dry sauna. The stiffest of muscles will relax. There's a radio that you can control in case it tickles your fancy. Coming to the services I got the Pelo signature facial 50 minutes, first. The room was nice and cozy and the temperature was just perfect. Their massage beds are heated which was definitely a cherry on the top. Gabby, my facialist did a quick consultation before diving into the actual procedure. She made me feel very comfortable and insisted that I relax to my best capacity. She just knew I needed it... Maybe it was written on my face ha! At one point, I drifted into the best little semi snooze you can imagine but I think I counted 9 steps in the facial procedure. I have to say every single product she used smelled amazing (and edible lol) and transported me to somewhere far away. Gabby has extremely gentle hands which my facial skin was surprised to experience as that is not how I treat my own face. Gentle, expert, firm pressure, and a constant touch are Gabby's strengths. She is a pro at this and it was evident. Gabby counseled me on the right steps for a healthy skin which I made notes of. Loved Gabby! Than I was handed over for a gel pedicure woth Peyton. My first impression of Peyton was lovely and kind. My comfort was her priority. By the time I had even made it to my pedicure station, a chilled champagne was waiting for me. Peyton is extremely detail oriented and took enough time with each of my toes to make sure all of the pedicure steps were perfect. At one point I really thought to myself about the dedication Peyton was putting into my pedicure. I probably have never experienced that before! I was so relaxed after my facial that the pedicure was a smooth, quiet time for me. Loved every minute of the vibe, peppy music, cleanliness, ambience, and smiles from staff members while getting my feet did. Peyton's detail-oriented but very gentle hands made the whole experience wonderful. I think the only thing I was missing was probably a body massage but I could not fit that in my schedule today lol. Shout out to Nema and Kaitlyn for running such an excellent spa in the heart of Louisville. The spa is not just for the hotel Members but also for the locals. The cost of these services are on the lower end for what they are actually offering as an experience--- I was very surprised to see this. Thanks Pelo West Team for a much needed afternoon spa time. Loved every minute of my afternoon. I cannot wait to come back again.

A friend was visiting Southern Indiana and wanted to get a facial. I thought we could make a day of…read moreit by walking the bridge and lunch downtown too We had a fantastic experience! Not only was the spa area very attractive but Beth was wonderful. I highly recommend. My skin felt rejuvenated.

I've been seeing Rachel at the Springs for several years for my hair and Beth for massages. Both…read moreare gifted at what they do. However, the business end of The Springs is not so good. I recently tried to change an appointment (24 hours before) because of an abscessed tooth that was painful. I could get into a dentist just prior to my hair appointment time. Rather than be late, I tried to reschedule. I was told they would charge me 35.00 (and they did) because I didn't call 48 hours ahead (which I couldn't do since they were closed the day before and my tooth problem didn't pop up in time to meet their needs). I understand that small businesses, especially appointment based need to protect themselves from cancellations. However, I have learned from this business that being a faithful client means nothing. Things happen and some flexibility in policies must be taken into consideration. I'm so sad to lose Rachel and Beth. I just can't use a business with no heart.

I needed a gel manicure so I stopped in to see if they had time for a walk in appointment. I was…read moretold how long the wait might be so I chose to wait. I'm glad I did! The lady who did my manicure was super friendly and did a great job! She talked to me, asked questions, and made me feel comfortable. They have an abundance of nail polish color choices and she helped me choose between two I liked. This is a very friendly, comfortable place. They seemed a little understaffed due to another employee being out for a while but kept pace and never let it affect the friendly vibe. My experience there was stellar and I'll be back!

I've been here twice and have been very happy with both Deluxe Pedicures. Beautiful color, lasts…read moreforever (gel), very relaxing experience. Very nice people as well. Highly recommend

I had a massage done and was happy to find out she travels to you. That really makes a difference…read moresince I'm stationed at Knox to not have to make that drive. I'm currently training for an IM and my body is breaking down. Sore and tight muscles and lower back pain. She did great it hurt so good. I was ready to jump off the table a few times but only bc I wanted deep pressure and wanted her to get all the knots out. She also did cupping on me and some stretching. I liked her so much I booked another appt for 2 wks from yesterday. I would definitely recommend her! Best thing is she travels to you which makes it easier if you live far. Can wait to see you in a couple weeks! Thank you for helping me get my body back right!

I scheduled a massage with Angel since my upper back and shoulders were tight and sore. Angel is a…read morevery professional massage therapist and listens to your issues. She gave me a full massage plus paid special attention to my upper back and arms. Her massage relieved my pain and soreness and her variety of techniques helped relax my sore muscles. She asked about her pressure and adjusted accordingly so I received the full benefit of the massage. She was very welcoming and made me feel very comfortable. I highly recommend Angel's Therapeutic Massage.