HVAC Installation Review - Myrtle Beach, SC I purchased a…read morenew unit in May of last year after my old unit had clearly seen better days. It was running constantly and often relying on auxiliary power. At the time, my wife had just been diagnosed with heart failure, so it was very important to me to ensure she was comfortable. Our previous unit simply wasn't reliable anymore. The Good: The new unit itself has been excellent. It runs smoothly, efficiently, and our power bill has noticeably decreased. We also opted for the variable-speed fan, which we absolutely love. From a performance standpoint, I couldn't ask for anything better. The Bad: Our experience during the sales process was frustrating. The representative (Mo) arrived quickly and began presenting options. I had previously been told our old unit was undersized for our home, so I specifically asked for a proper evaluation to ensure we were getting the correct size system. Unfortunately, I would describe the sales approach as very similar to a car salesman--lots of reassurance but very little detail. I repeatedly asked for a full cost breakdown (unit, labor, additional components, etc.), but was consistently told, "Don't worry about it, everything is included," without any real transparency. The Ugly: After doing more research and speaking with other companies, I strongly feel that we overpaid--potentially by 30% or more. At our one-year check-up, the unit was running perfectly. However, we were told that our ductwork now needs to be cleaned. This was disappointing, as duct concerns were discussed during the initial consultation and we were assured everything would be addressed. Now it feels like an additional expense that should have been handled or clearly communicated upfront. Final Thoughts: While the equipment itself is excellent, the lack of transparency and follow-through during the sales process was a major concern. My recommendation is to shop around, get multiple quotes, and insist on a detailed breakdown before making a decision. I believe there are other companies out there that can provide the same quality equipment with better honesty and pricing

Mo arrived on time and was very professional. I told him up front what I had to spend on a…read morereplacement unit and He made a few calls and made it happen. I had already did the research and knew where the price should have been . Thanks Mo . the unit was installed the next day. I can get many years of service out of the unit.

They arrived on time and were very professional and courteous. Carpets look great again after…read morehaving two small children in the house for the past year they were in desperate need of help. Thank you guys for a job well done, we will definitely recommend to our friends and family. Michele Gustafson

I had a sofa two recliners cleaned by Stanley steamer. I was quoted to 211.00 as the price for the…read morecleaning after the job was done. They said it was 306.00 because they used a portable cleaning machine. I was never told about this, very bad communication. The technicians were good. They did a good job, but the whole issue is not being told that the price was a lot more than quoted. I think this is very unethical. We never use this company again.

We use Healthy Home to clean our duct work, dryer vent, and carpets, as well as service the HVAC…read more All three crews did a fantastic job and took care of our home while working in and around our home. Ed serviced our HVAC unit, and he was very knowledgeable and careful and found some burnt wires and probably saved our home from much bigger problems. If you haven't had your dryer vent cleaned in a while or ever, I would highly recommend it as ours was so jammed up the clothes were taking longer to dry and that in itself could've caused a fire and bigger problems than just paying to get it cleaned. Our tech Matt and his helper were thorough and careful on cleaning all the duct work and dryer vent and cleaned up afterwards. We will definitely use Healthy Home again.

I moved into a new apartment and the dryer duct was totally clogged and did damage to my dryer…read more Matt D. and Tanner went above & beyond to make sure it was cleared. Even they could not believe what they were able to remove. They went above & beyond to make sure it was done properly & even cleaned up afterwards. I will definitely call to have my air ducts cleaned and I would love to have the two of them back to do the job. Very happy! Jill

Absolutely fantastic! very quick, clear, and easy communication with the owner when scheduling the…read morework. I was under a time crunch and they were able to come within my time frame, even arriving early! totally explained to me what they were doing, were respectful and thorough in my home while working, and totally cleaned up after themselves. The air in my house already feels better. Highly recommend this local company!!!

From the owner: We specialize in air duct and dryer vent cleanings. Dust and debris in the air ducts can actually…read morelead to poor indoor air quality —and even worse, this can trigger allergies and asthma attacks. The solution? Regularly schedule professional cleanings of your air ducts so you can breathe easily.

I used HQ Solutions for mold remediation on the home I just purchased. Sal is extremely…read moreprofessional, thorough, honest, and timely. He identified and removed the mold source (laminate flooring). Ducts and vents were cleaned along with an overnight treatment. Needless to say, I now feel safe sleeping in my home. I highly recommend Sal and HQ Solutions.

I rent out a condo as a vacation home, and many visitors do not respect the no-smoking rule. I…read morebooked Sal to do odor removal, and within 24 hours after the combination of ozone and other treatments that he used, all traces of the cigarette smoke smell were gone. He also cleaned the air ducts, which allowed for fresher air in the home. He was very timely and professional!

Swift Services provided prompt, professional, and reasonable costs in the recent installation of…read moreour new systems. We want to thank Gerardo Juarez, Juan Juarez, & Marnix Flores for their hard work. Special thanks to Josiah Kidman and Daniel Myers (the ONLY person to ever advise me to install insulation in the attic ceiling over the indoor unit)!!!

Avoid, Avoid, Avoid !!!!! If I could give them a 0 I would!!!!…read more I had a Service Contract with Swift Heating and Cooling in Myrtle Beach South Carolina. They came to check on the unit on June 3, 2026 which is 7 years old. Interesting enough two people came, one in a service truck Jason and Tom in a company car. I went into the attic with them. Jason did some work while all Tom did was bs about the Steelers and other things. All of a sudden Tom pulls out a Ref Tek refrigerant and gives it to Jason who detects a leak. Interesting that Jason did not have the tool. I suspected that the tool was designed to give a false reading. They said that to fix the unit would cost between 4,000-7,000 but a new Goodman would cost 10,000-12,000 and they can provide financing. He said they could do the new installation on Friday June 5, 2026. I told Tom I would let him know. He said he would call me at 3:00 PM to check on whether I was going to do it. I called two companies and they came in and found nothing wrong with the unit. I called Swift and told them to cancel the service contract and they said they would not refund the money. I spoke to their manager and after telling him what they did. He said Tom was there to explain things to the homeowner. I told him that I did not fall off the turnip truck and worked 30 years in law enforcement and Yom was nothing more than a salesperson and this was fraud what Swift was doing. He agreed to refund the contract. I would never recommend them or let them in my house again.

Palmetto Cool helped us out when we had water pouring everywhere in our garage from our HVAC…read moresystem. They were able to quickly diagnose and fix the problem quickly and their fees were fairly priced. They set us up with a great maintenance plan to keep things like this from happening again. I highly recommend them for your HVAC needs.

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