They arrived on time and were very professional and courteous. Carpets look great again after…read morehaving two small children in the house for the past year they were in desperate need of help. Thank you guys for a job well done, we will definitely recommend to our friends and family. Michele Gustafson

I had a sofa two recliners cleaned by Stanley steamer. I was quoted to 211.00 as the price for the…read morecleaning after the job was done. They said it was 306.00 because they used a portable cleaning machine. I was never told about this, very bad communication. The technicians were good. They did a good job, but the whole issue is not being told that the price was a lot more than quoted. I think this is very unethical. We never use this company again.

HVAC Installation Review - Myrtle Beach, SC I purchased a…read morenew unit in May of last year after my old unit had clearly seen better days. It was running constantly and often relying on auxiliary power. At the time, my wife had just been diagnosed with heart failure, so it was very important to me to ensure she was comfortable. Our previous unit simply wasn't reliable anymore. The Good: The new unit itself has been excellent. It runs smoothly, efficiently, and our power bill has noticeably decreased. We also opted for the variable-speed fan, which we absolutely love. From a performance standpoint, I couldn't ask for anything better. The Bad: Our experience during the sales process was frustrating. The representative (Mo) arrived quickly and began presenting options. I had previously been told our old unit was undersized for our home, so I specifically asked for a proper evaluation to ensure we were getting the correct size system. Unfortunately, I would describe the sales approach as very similar to a car salesman--lots of reassurance but very little detail. I repeatedly asked for a full cost breakdown (unit, labor, additional components, etc.), but was consistently told, "Don't worry about it, everything is included," without any real transparency. The Ugly: After doing more research and speaking with other companies, I strongly feel that we overpaid--potentially by 30% or more. At our one-year check-up, the unit was running perfectly. However, we were told that our ductwork now needs to be cleaned. This was disappointing, as duct concerns were discussed during the initial consultation and we were assured everything would be addressed. Now it feels like an additional expense that should have been handled or clearly communicated upfront. Final Thoughts: While the equipment itself is excellent, the lack of transparency and follow-through during the sales process was a major concern. My recommendation is to shop around, get multiple quotes, and insist on a detailed breakdown before making a decision. I believe there are other companies out there that can provide the same quality equipment with better honesty and pricing

Mo arrived on time and was very professional. I told him up front what I had to spend on a…read morereplacement unit and He made a few calls and made it happen. I had already did the research and knew where the price should have been . Thanks Mo . the unit was installed the next day. I can get many years of service out of the unit.

Absolutely fantastic! very quick, clear, and easy communication with the owner when scheduling the…read morework. I was under a time crunch and they were able to come within my time frame, even arriving early! totally explained to me what they were doing, were respectful and thorough in my home while working, and totally cleaned up after themselves. The air in my house already feels better. Highly recommend this local company!!!

From the owner: We specialize in air duct and dryer vent cleanings. Dust and debris in the air ducts can actually…read morelead to poor indoor air quality —and even worse, this can trigger allergies and asthma attacks. The solution? Regularly schedule professional cleanings of your air ducts so you can breathe easily.

They replaced my hot water heater. They called when they were on the way. They arrived within about…read more2 hours of me calling. The men were great and gave us good information.

Extremely disappointing- and frankly, a scam. I signed up for a year of maintenance which was to…read moreinclude replacing in-home air filters. I was shown pictures of the inspection and have a good grasp of home repairs, so I asked to be shown the suggested issues and the person from Four Star suddenly said oh, no big deal. Just so you know. Then when I asked about if he was going to replace the filters, he said he didn't have any and he only changes his when he remembers. And they "looked clean anyway." I'm attaching pictures to prove what a scam this company, or at least its employees, are. I then had to buy filters myself and replace them, giving less than zero value to their maintenance plan. I will be choosing a competitor from now on. I wouldn't let them change a light bulb.

We had a water leak at our Myrtle Beach home and called Restoration 1 of Horry County. Marcus and…read morehis team arrived within an hour, explained the entire water mitigation process, and immediately started drying out the affected areas. They documented everything, communicated with us throughout the project, and worked directly with our insurance company. The technicians were professional, courteous, and treated our home with care. Thanks to their quick response, we avoided additional damage and the repairs were completed faster than expected. If you need water damage restoration, flood cleanup, mold remediation, or emergency restoration services in the Myrtle Beach area, I highly recommend Restoration 1.

We experienced a leak from our upstairs bathroom, our plumber suggested Restoration 1. This turned…read moreout to be a great suggestion, they arrived quickly, explained everything and did exactly what they said they would. They even helped with or insurance company. Best company ever!

Had someone come today (Robert??? Ryan??? I wish I had definitively caught his name, but he said he…read morewas the Operations Manager) and he was super friendly and helpful. I just bought a house and needed about $2k of mold remediation, which he performed with seemingly a lot of experience, being patient and understanding as we moved our terrorist dogs from room to room for hours to keep them out of his way. He was also just funny and a down-to-earth guy. I'm not from the South, just moved here, but he's the type of person who makes me realize how much more enjoyable people down here are than they are in Southern California, lol. Would hire again & will recommend.

From the owner: Bactronix of the Grand Strand is a locally-owned company providing indoor air quality services to…read morehome and property owners across Myrtle Beach, North Myrtle Beach, Conway and surrounding communities. Owned and operated by Greg Busang, a Marine Corp. Veteran, who has a passion for helping people. After discovering Bactronix and their incredible company, products and services, he knew that he needed to help expand on the fantastic work they were doing in the Pittsburgh region to help remove mold, mildew and other bacteria from homes and businesses. Our Grand Strand area of Myrtle Beach is highly susceptible to mold, mildew, odors and bacteria due to our humid conditions, so Greg pinpointed Myrtle Beach as a place that could use Bactronix's help right away and started up a mold removal company. Air duct cleaning, disinfection, odor control, and water intrusion dryout/sanitization are some of the other services provided.