I needed some major work done last year after our car crashed into my house. TJ came out and not…read moreonly assisted in the delivery of extremely large granite blocks to create a wall but also designed a beautiful 50 foot wall and safely installed it just in time for winter to protect my house from more crazy car drivers While he was here I also contracted him to put in a half acre pond in my backyard his knowledge and skill about building a pond from scratch is commendable. The pond filled up naturally and is spring fed and this year will look absolutely gorgeous once summertime hits. TJ was really courteous and did the entire project well within budget. I highly recommend him for landscaping, pond digging , wall building and other sorts of needs that you may have for your home and property.

Tile shower installed: - Messy grout job on tiles - still…read moreworking at cleaning it up - Wall not plumb causing gap to sliding glass door - Ignored glass door instructions and failed to install a threshold under sliding door causing prompt leaking on floor. - Didn't caulk under fixed glass - more leaking onto floor - Still working on poor installation and now months unable to use shower

Nate came out to look at my project 3 months ago with a commitment that he'd get back to me 2 wks…read morelater w a quote. 3 weeks later, I reached back out to him and was told it would be a couple more weeks. Never heard from him again. I understand and can appreciate the ability to be choosey with what you take on, but I do believe the lack of common courtesy in at least communicating eventually catches up. Thanks for the waste of time.

Nate is a pleasure to work with - highly professional and strong attention to detail.read more

We engaged Randy to build our retirement home. After a couple preliminary meetings, we felt very…read morecomfortable with him and felt he would be very good to work with. Randy provided references, and we were able to see examples of his work. Randy keeps an immaculate work site - something that I have found to align with quality workmanship. The woodwork he did in our home is beautiful and his attention to detail is top notch. Randy was available and responsive throughout our build. We had some early snafu's (due to the involvement of a third party), but everything was back on track when we began working directly together. When we had a concern with the work of a subcontractor, Randy immediately got involved. Aside from one subcontractor, every other sub Randy hired or recommended was top notch and did beautiful work. I would highly recommend Randy for his attention to detail, his eye for quality work, his carpentry, and his knowledge of the build process and requirements.

From the owner: In business since 2002, Plumb Good Builders LLC is a professional quality general contractor. We…read morespecialize in home building, home additions, bathroom and kitchen remodeling, deck building, porch building, roofing installations and repairs, interior and exterior painting, door installations, window installations, flooring installations and more. We clearly differentiate our performance by creating lasting relationships with our customers, understanding and exceeding customer expectations, and entering every opportunity with a spirit of open communication, innovation and integrity. For more information, call us today. Plumb Good Builders, LLC "The Way Building Should Be"

Mike gave us a good quote and was able to do the job before anyone else. The colors we wanted…read moreweren't in stock so he looked around and found a store with them. He came and finished when he said he would. I would use M and M again.

My wife and I visited the Hancock showroom in Brunswick and saw a beautiful exterior Andersen door…read morethat was everything we wanted. We told the salesman, Evan, that we wanted that door with all of the hardware after he showed us the intricate locking system. It was the selling point for us and we ordered it. The PO is 874588 and the order number is 17594025. We scheduled delivery after it arrived at the store. It did not show up on the scheduled day. I was not notified or contacted in any way. I left a message for Evan, but did not get a call back, so I called again a few days later. They delivered that same day, which is the only reason I gave 3 stars. My installer got the door in, but the lock cylinder was not included. I went online to find that Andersen wanted $206 in addition to the $6000 cost for the door assembly which is somehow not included when buying the "trim set." I am highly unlikely to ever order another product from Andersen or Hancock Lumber. I am disappointed in my salesman. I am disappointed in Andersen.

I hate having to come online to complain about a trusted business, but such is the way of the world…read morethese days. I purchased an Anderson storm door from Hancock. While it was being installed, I was told by the carpenter that Anderson isn't what it once was, and couldn't be counted on. I'd already learned that to some degree when its relatively new windows in the house purchased started going off track. When I called Anderson, I was told to "watch the video" to repair them. When the new door was in place, I didn't try the lock. When I put in the screen a few months later, I knew I'd need it, but the lock would not engage at all. I informed Hancock and was told I'd have to contact Anderson. Though on my receipt, the knob and handle were separate items, I was told Hancock would not service it. This is the response I got: "Unfortunately, this has become a common problem with a lot of manufacturers. We used to provide service for these years ago, but because of quality issues and problems we've stopped completely. Sorry you're having to deal with this. All the best to you." I was told to look for the 800 number on the hinge side of the door. I examined the entire door and could find nothing. I've run into this problem more than once. Why are reputable dealers selling products they can't stand behind. Word is that Anderson has declined significantly and yet here they are selling something that lacks quality. Now what? There's nothing on the door that even says Anderson though Hancock claims it is. As consumers, we need to stop buying shoddy from companies that can't back what they sell. That's it for me and Hancock.