I've been coming to Edgebrook for 2 years now and to say I love this place is an understatement! I…read morestarted my filler/botox journey about 4 years ago and have been to a total of 3 other spas but Edgebrook is the place I've stuck to. If you want good work that looks natural this is the place to do it. On top of that the staff is kind, knowledgeable, and the space is extremely clean!!

ben going for years for skin checks and Botox! always friendly ,extremely helpful and informative!…read morealways happy with results! definitely recommend to anyone wanting a great experience and great results!!

I have struggled with acne for decades, and after persistent efforts from NPs Lori and Bryn, and…read morecosmetic treatments from esthetician Renee, I finally get compliments on my skin. It's taken time and various treatments, but I find the practitioners here are up to date on the latest treatments, and willing to change strategy when the desired results are not achieved. I've seen other dermatologists before, and not all of them will talk to you about how to properly apply your skincare and sunscreen, and which products you use. While they have a small boutique where you can buy products, I don't feel pushy sales techniques, and instead will recommend custom solutions.

The story concludes with me going to the Emergency room, after a week of not eating or drinking or…read morebeing able to hold anything down with a dr that can look me straight in the eye and tell me I don't have cancer. Took him literally 5 minutes. I will literally never be back. If they are the last place I will youtube, google and chatgpt it and do it myself or have someone that I can instruct how to do it. I almost did that in the first damn place. Thanks for almost being better than having no access to medical care. I mean, if a guy was holding a gun to your head and saying "i am going to kill you" over and over again that would be torture. Being in a position of what is supposed to be a respected place of authority, dicking you around on whether you have cancer, you pay 200$ a visit regardless of whether anything besides getting you dicked around gets accomplished. Apparently according to Mengellee if you want it done right, you have to let your doctor walk in, look them straight in the eye, and tell them "I am not like these other fucking clowns you have here, I am here for important reasons, so don't fuck me around like some kind of asshole"

I have been trying up schedule with them for 2 months! They do not answer the phone. I'm going…read moresomewhere else!

Went for an appointment on October 5th as a new patient transferring from elsewhere (insurance…read morechange) and they (Coates and secretary) were cackling and chatting up a friend, laughing about their billing mistakes and how they must have "accidentally" double charge her. Could not gather her attention for more than 5 minutes and needed a very timely refill on a biologics medication which has to be injected on an exact date every few months. After calling over 8-10 times weekly for weeks, it is now November 1st and they have yet to call back, yet to write the script when it was due over two weeks ago, they have yet to contact insurance for prior authorization, have yet to write the prescription to the pharmacy, or return anyones phone calls in over 26 days. Yet they have posted on social media 1-5 times daily.. They don't answer the phone, it's a voicemail service and they don't return anyones phone calls. Got sick of waiting on them and went elsewhere and had everything I needed within 48 hours! This entire place is a joke who just sits around commuting insurance fraud for payments on services never received and if it doesn't benefit them they don't do it. It's a complete disgrace.

Please do not waist your time. Dr rushed me and wasnt interested. I tried to cancel follow up…read moreappointment for a whole body scan since Dr wouldn't even look at anything and answering service said they had turned off their phones. I would not go here for Dermatology. Please pick somewhere else.

I've been a patient of Dr. Hartsough for more than a decade. My experience with her clinic was…read moregood up until she became part of the corporate hospital chain, Mercy Health. Since then, it is nearly impossible to get an appointment or even get through to the telephone receptionist. The calls usually go into voice mail. When I leave a phone message, my calls are not returned. Recently, after waiting two months for an appointment, I went to her offices for a skin condition. She prescribed an expensive ointment that seemed to make the condition worse. It certainly did not help. After calling numerous times and getting voice mail, I finally got a live person on the phone who put me on hold. Then disconnected me. Finally, a nurse called me back and I explained that my condition had worsened. She promised to speak with Hartsough and call me back. I have not heard a word from the nurse and definitely not from the doctor. Apparently, Hartsough's practice is doing very well. Good for her. But not so good for her patients. I would recommend going elsewhere for your dermatology needs. I certainly will.

Doctor no longer sees patients. Now employs a troop of inexperienced paraprofessionals. Very…read moreunprofessional. If you need actual medical care look elsewhere.

Dr AlBasha and her team are the very best. I've been seeing Dr AlBasha for years and know exactly…read morewhy people love her. I'm always greeted with a smile and the times I've seen her other providers, the experience is still just as great. From my yearly skin checks to a surgery to a little Botox, the office is clean, newly updated and professional. I recommend Edgebrook dermatology to anyone who needs dermatology services or Botox absolutely.

Gave me a very strong steroid to use on my neck and chest did more harm than good. I have now found…read morean amazing dermatologist in town who knows what he's doing.

Ugh I wish I could give 0 stars. She's extremely rude and condescending. Yet, very incompetent. If…read moreyou don't want results and want to be treated terribly, 10/10

We were impressed with the service received. Was seen at the…read moreappointment time. Actually in and out within 24 minutes. This included the medical assistant questions, biopsy, and removal of potential skin cancer.

MARIA, MARYA, However it's spelled in the ER was highly inappropriate with my husband. What goes…read morearound comes around...sad world we live in. She works or worked 3rd shift. One night of your pleasure RUINED me forever. Thanks a lot!! Highly unprofessional girl! They need more class with their staff!! I would rate 0 stars if I could. I do not recommend this hospital. You will wait for HOURS all day long! Maria has better things to do! The care is awful and HIGHLY unprofessional! They accuse innocent people of things they didn't do. Like throwing things that someone else threw. Said it was on camera, when the guilty guy confessed he threw it. Sad...and..selfish... unprofessional and do not care at all. I'm sorry, but I will still NEVER go here again, EVER! The staff are very violent with the clients as well..

I could never go there again I'm afraid they're going to kill me my wife's been back-and-forth to…read morethat place to the hospital emergency room immediate care centre Dr PH back to Dr's in the hospital for a week I had doctor ferry for 15 years she orders a stress test and she did not want to give me the results oh you got a wait for a cardiologist give me a break going back-and-forth to doctors like a yo-yo my wife finally goes to a dermatologist and says oh she has shingles she was in the hospital for a week they can't figure that out I hope somebody from the big shot Department sees this maybe they'll wake up and smell the coffee and take the lid off the coffee pot doctor ferry told me one time she had 3000 patients well she must be a magic worker on top of all that they had a pharmacist trying to get my blood pressure right when did anybody ever go to a pharmacist for blood pressure except to pick up pills I never heard that in my life God I hope somebody sees this