Mediocre gym. Owner is a jerk who doesn't care about customers. Makes up fees to charge when you leave the gym for things out of one's control. Don't sign up. After being there for years because they had day care, I moved and was told I had to pay a cancelation fee. Way to make moving even more expensive. read more

Retro Fitness - For reference this is what is posted online. No fee mentioned after 12 months. - Gyms Near Me - Reading, Pennsylvania

I really enjoy coming to this gym, it's definitely the highest quality one in the area. The rates are very expensive but that's to be expected for the size of the gym and amount of equipment and services offered. Very friendly staff and a supportive community. read more

I would love to give this place a negative. They have you sign a contract that is good for a year and even when the year is up and the contract is over they continue to charge your credit card! Sneaky! I have contacted the BBB hopefully will get somewhere! The front desk aka the general managers promise to call back and never do... they "lose" your cancellation paper and don't really care! Not very professional maybe this business should look into getting better trained GM's! It's a shame because I have heard all the class instructors are hard working and good teachers. They should look to work at other gyms (there are a ton all located in around the same area). Also putting a call into cooperate maybe they will care a little more then the GMs! Beware stay away!!!! read more

Janet was very rude on the phone when trying to speak about a cancellation. Glad you all go through hardships but at the end of the day it is your job to try and help a customer as best as you can.. she however was rude and wouldn't let me get a word in. read more

Unfortunately, I am giving Retro Fitness 2 stars. The facility is extremely clean and the restrooms and changing area were almost always spotless. But their customer service was not ok at all. I came into cancel my membership 2 weeks before my 30 day notice was due, but I was going to be out of state so wanted to make sure I had everything in order to cancel before leaving. It was a Saturday morning so management wasn't there, but I was told just to come back when I got back from vacation and it shouldn't be an issue. I got back from vacation and went back to make sure the cancellation had been done. I signed a paper, and I specifically said if I going to be charged for another month can someone call me. No one ever called, but yet I was charged anyway. Another month of paying for a gym I went above and beyond to make sure I cancelled on time was disappointing but what was really the issue was: On my cancellation form I had put the reason for my cancellation was there were MULTIPLE times I had dropped my children off for childcare and the sitter was on the phone or watching her iPad. I eventually became uncomfortable leaving my littlest kids in there. When the manager read my reason he replied: "no one has complained in 3.5 years about our childcare and I mean your only paying so much a month what can you expect?"...... Never I'm sorry this was your experience or even I will look into the issue. I was extremely disappointed. I felt like my reason wasn't valid and definitely made to feel unimportant. He told me he would get back to me, and I've waited 5 business days with no response. I being a mother, have shared my story and made it clear this is no gym to join. read more

One of the best looking Retros I've been to thus far.. What they lack with no Movie room they make up with their strength and boxing section! If I'm ever in the area again I will most definitely be back! read more

I'm a new member. I like the fact that they open at 4am weekdays. I was given instructions on at least 8 different pieces of equipment and enjoy the atmosphere. I'm 70 years old and am sure this will be a great benefit to my health. read more

I selfishly hesitate to write a review because I don't want this gym to get overcrowded... :) Nonetheless, for those looking to join a new gym or switch gyms, Retro is the best choice. I switched to Retro from BZ, having also attended Gold's, LA Fitness, and a few smaller gyms in Berks County in the past (including the colleges' fitness spots). The facility is better all around: it's cleaner, more up-to-date, has better ventilation, better equipment, and better showers/locker rooms. If I'm being picky, the only changes I would make would be to add an additional mirror in the Group X room and raise the placement of toilet paper dispensers in the bathrooms (they're very low if you're tall). But really, that's all I've got by way of constructive criticism! Staff is friendly and they remember your name. (And if you're reading this, Retro staff: Claire is a pseudonym.) To be particular: Janet is an awesome group fitness director and the classes reflect that. I also love that I can sign up for classes online: it guarantees me a spot in class and helps me feel that I cannot skip the gym because I treat it like a scheduled appointment not to be missed. Retro also has a smoothie bar, tanning, and better hours than most of the other gyms in the area. Biggest plus: Retro is far more affordable than just about any other facility. It's friendly to your wallet. My husband and I are both very happy with our decision to switch to Retro. read more

Retro Fitness is a great gym, they have everything and the atmosphere is great. They have free weights, great machines and a open space to do all kinds of workouts and lifts. I especially love the powerlifting caged area! Overall the best gym I've been read more

Be sure you're ready to commit to a full year at a time because they will not let you out of your contract. There is no chain of command to run the complaint up to, they use a third party biller who has no liability or interest in helping you either. Equipment is OK though. read more

I love this gym. The facility is top notch and the staff is super friendly. The smoothies are awesome too.

RUN! Stay away from this gym! It is such a racket... once they have your credit card information, they will continue to bill you! Trying to have a reasonable conversation with the management is impossible. I phoned and stopped in to stop the membership, but was still charged for an additional month after my year's contract and then $58 for an annual fee. We haven't set foot in the gym for 6 months and even though I spoke to the manager and made my desire to end membership known in January, we were still charged. Was told they cannot reimburse. What kind of business can't reimburse? Ended up calling my bank and asking them to dispute the payment. SERIOUSLY - they are sleazy!!! I wish I could give them NO STARS! read more

I signed up during there pre enrolment period before they opened. I figured gym is close to my house and could be a good fit. Opening day fell on a Monday, I went for the first time and hated it. Gym feels very small and cramped inside, I was not a fan of some of the equipment, felt some things were missing. I asked to speak with Scott who is general manager about cancelling gym membership. I was informed in a very defensive way that "you did sign a year contract" and basically nothing he can do. He said he would look into issue told me to give it a chance. I went a couple other times, tried to keep a open mind but just didn't like the place. Felt very confined, showers have next to no hot water, treadmill kept losing power on me etc. Called retro fitness corporate today, they said early cancelation is up to gym owner etc. Also spoke with other retro fitness gyms and was told that they have allowed early cancelations to occur. Called Scott today to follow up on cancelling, I was given same run around etc. Told you signed membership nothing he can do, told him I won't be going to that gym and just continue going to golds. He didn't seam to care, why should they I'm locked into contract in there eyes. I've spoken to a bunch of people who signed up at retro and they also feel they've made a big mistake. They had the same hopes as I did I guess it's the grass is always greener on the other side complex. Wish I would have never signed up, thank god I didn't cancel my golds gym membership. Thanks for reading Update, I do not want a VIP membership etc, I want to cancel my membership but you won't allow me to. Derek Lengle read more

Great new gym. Has the latest equipment. Staff was very helpful. Highly recommend.

Tried out the new Retro Fitness. Great place to work out and you can change your membership monthly to fit your needs.