Dr. Schwartz and his team are outstanding! They went above and beyond to fine-tune my prescription…read moreuntil I was completely satisfied. Communication was always prompt, whether by text or phone, and scheduling appointments was incredibly easy. The office is modern, welcoming, and makes every visit a pleasant experience. What impressed me most was the professionalism, genuine care, and attention to detail. The level of service far exceeds anything I've experienced at other optometry offices in the area. I couldn't be happier with my experience and look forward to being a patient for many years to come. Highly recommended!

Dr Boaz is very professional, but the office has a family feel to it. I just received my new…read morecontacts and very happy with the results. Great atmosphere, great results.

Had cataract surgery in both eyes -- went from 20/200 to 20/20 and 20/25!…read moreDr. Woods and the Busack Eye Center team were professional, kind, and amazing throughout. Seamless care, expert results -- highly recommend!

worst experience ever. Got cataract surgery and he screwed something up. He said he could fix it…read morewith a laser. They made me an appointment and I was running late so I called to change appointment and they said come in at 4:00. I did and sat there til 5:20 before seeing the Dr. they couldn't believe that I was very upset about sitting there for over an hour. they acted like they were doing me a favor by changing my appointment. A lady with a man bun and big glasses comes in and try's to tell me I was lucky to get the appointment. The Dr then tells me I should go somewhere else because he's uncomfortable with how angry I am. What a joke this place is.

Dr. Huzzella and her team were fantastic. I haven't found a good routine eye doctor since my last…read moredoctor retired in 2015. As a new patient, they were very ready to set a new baseline for my eye care. Shout out to Debbie for being so patient with me; we probably spun through the same lenses at least 4 times and she never got frustrated. She took the time to really make sure my updated prescription was right. When Dr. Huzzella came in, her and her tech were both talking to me as if we were all professionals together. She explained everything that concerned her and told me what was updated. The staff were all super friendly and it was very easy to set up a secondary appointment. I think I found my new eye doctor!

Front staff is not friendly and overall experience was bad. Even with appointment, waited a long…read moretime to be seen. When I got back, pushed back to lobby area because patient rooms were dirty. Wish there was other options available to do similar service.

Very attentive doctor. Personable and thorough. And the receptionists are super sweet!read more

Husband very happy with care. Prescriptions were supposed to be billed to our insurance. We were…read moretold best price. 4 sets of drops was about $80. I checked with our insurance $37.25 not including our secondary insurance. The final straw was he ran out of one and the cost was over $70. Our cost was $25. We were told that they had billed insurance but no proof. Trust but verify.

Friendly and efficient front office staff. Dr. Sauble provided excellent eye care, exam, and…read morerecommendations for my eyes five years after my LASIK. His communication was excellent, providing facts and information in a friendly, easy to understand way. Thanks so much!

The best eye appointment I've ever had. Staff were courteous, friendly, knowledgeable. Dr was…read moreawesome. Highly recommend.

Have continued to use the Hagerstown My EyeDoctor office even after moving to Pennsylvania, because…read moreof the support and assistance we have always been provided over the past 18 years. When a challenge has arisen, the manager has always been responsive in providing a solution.

Dr. Ebraheem is outstanding and I highly recommend the practice at the Valley Mall in Hagerstown…read more The staff is friendly and efficient. I've been a patient there for many years and have never been disappointed. I'm looking forward to seeing at 20/20 again!

I have been a long time patient of Dr. Patel (almost 18 years). I've never had a bad experience…read morewith him or his staff. Today was no different. His staff including Dr Patel were wearing their costumes - paying homage to "A League of Their Own" movie for Halloween. My appointment was at 9 am and I was in and out in less than 45 minutes. They are efficient and friendly. Dr. Patel always provided good service and he always listened to me or my concerns. This visit, they have added a new machine to evaluate my torn retina and of course Dr. Patel confirmed the results manually too. I like that a lot - not just rely on tech. Thank goodness, my retina is still stable. He continues to advise me to pay attention to new symptoms and to call him immediately. Check up completed and will see them again in October 2027. Thank you, Dr. Patel and staff.

I was referred to Dr Patel for macular pucker care.I had my surgery February 2023... from the…read moreimmediate post surgery I knew something was wrong. I had a steroid response to the drops, a severe reaction. I asked the doctor and his staff repeatedly to check my eye for signs of glaucoma, being told multiple times I was healing well and fine.. I was told if the doctor thought I had glaucoma he would send me to a specialist for it... I took it upon myself to seek out a specialist myself. Sure enough I have glaucoma! I leaned that my eye pressure was elevated a year before my surgery, ( it was taken on every pre op appointment, and I was never told about the risks with a elevated eye pressure... or was it addressed. Dr Patel didn't listen to my concerns and rushes through examinations, he showed no concern for my pre op elevated eye pressures. I would recommend a more thorough RS who isn't in a hurry and is more focused on details and his patients concerns.

Dr. Higgenbothem's recent eye exam for glasses rates him as the nicest and most thorough…read moreoptometrist I've ever met. (I've been wearing glasses for thirty years). The staff was courteous and the doctor did the entire exam including the diagnostic testing by himself. Since I have no eye insurance, I paid cash for the exam, which was very reasonably priced, particularly in light of the complex service that he delivered. What a wonderful find !

It's been years since I got my eyes checked. Meanwhile I've beat my glasses up so bad I have to get…read morenew ones - and need to anyways with my driver's license coming due. The last place I went to, years ago, nearer my home in Westminster, featured an aging German couple who started out lacking any sense of customer service, and degenerated into outright hostility when it came down to working with insurance. So, having no clue where to start ... I walked into an "optician" shop not too far from downtown Frederick - and they only did glasses, but said they'd made plenty of referrals and got back plenty of raves for the eye exam by Dr. John. Sure enough, Dr. John not only gave me the exam, he gave full explanation of everything he was doing, including checks for health issues not directly related to vision (did you know they can spot early indications of diabetes, MS, kidney issues, and more from an eye exam??). Dr. John also answered lots of questions and worked through various scenarios on how I'd actually use the glasses (e.g. computer screen, skiing, whatever), to come up with a good solution. Plus it's no fuss - the exam fee includes all my follow up visits while I'm trying out some contacts. Recommended.