I actually love working out at Planet Fitness, the space is clean, the equipment is solid, and…read moreoverall it has been a great gym for me. That said, one thing that has been really frustrating is the summer program where high school students can work out for free. I think it is a great idea in theory, getting kids active is a positive thing. The issue is how it is being managed. After typical work hours, when paying members come in to work out, a lot of these teens are occupying machines while filming TikToks or just hanging out, and staff does not step in at all. It ends up putting members in the uncomfortable position of having to say something ourselves, which should not be our responsibility. It would make a big difference if there were designated hours for the student program, for example earlier in the day, and then have them wrap up around 4pm so paying members can actually access the equipment during peak times. Again, I really like this gym, but this situation needs better management.

The General Manager Magaly and her Team Member Alma need to be FIRED. This location lost my ID…read moreafter I gave it to the front desk as collateral to use clips for the squat rack. Full story: This is not my home gym location, I was in town and went to this location because it was closest to where I was staying. I went to this gym on Monday, June 22nd around 10:45am. Around 11am I went to the front desk to get clips for the squat rack. They require an ID as collateral to use the clips. I gave the team member (a tall dark haired kid) my ID, he put it on the clipboard next to the clips on the counter behind the front desk. I used the clips for my workout and when I was done, because there was someone waiting to use the squat rack, I forgot the clips on the rack. I even left my phone at the rack and the next guy was nice enough to bring it to me as I walked away. I forgot the clips on the squat rack and left the gym after my workout around 12:30pm without my ID. I realized I forgot my ID at the gym on Wednesday evening 6/24. I called the gym at 8:50pm, spoke to Alma on the phone, and asked her if my ID was there behind the desk. She said she couldn't find it. I asked her if anyone else was there who could look in the office or elsewhere to try and find it. She lied and said she was the only person working. She was extremely rude, resistant to help or answer follow up questions and even hung up on me at one point. When I called back, she blamed me for the call being dropped. After that call, I drove to the gym in person at 9:20pm to figure out what happened to my ID. When I walked in I saw her and 2 other team members standing behind the desk. So, not only did she lie about being the only person there, but she was also too busy socializing with her male coworkers to thoroughly look for my ID. I avoided her, walked up to Team Member Edward and asked him if he could find my ID. Edward was VERY helpful! He actually took the situation seriously and looked everywhere he had access to look. He took down my information for the General Manager and reassured me that the GM would reach out to me the next day after she was able to look at security footage. Honestly, Edward should be the GM of this location because he took the situation seriously and handled it extremely professionally. The next day, Thursday 6/25, I waited to hear from the GM Magaly, but she didn't call. So I had to contact her. I was given the same level of rudeness and attitude from her that Alma had given me the night before. Magaly also hung up on me at one point. I had to go back to the gym that afternoon with the police to file an incident report and collect evidence regarding my missing ID. Magaly was resistant and unwilling to help at every step of the process. The lack of maturity and professionalism was unbelievable. She claimed over the phone to have filled out an incident report documenting my missing ID, but didn't even fill one out until I arrived in person with the police. The police ended up filling out the form to ensure my information was correct. She also pretended to fax it to "corporate", but when I contacted PF Member Services today--Monday, 6/29--they had no record of an incident report. They only had the information I submitted online and the clubs response to that form. PF Member Services was also unhelpful and gave me the same default run-around that I received from the club. They did not follow up, provided no contact information to get in touch with the franchise owner or Director of that region to try and resolve the situation or figure out what actually happened to my ID. There was no accountability or responsibility for losing my property and sensitive information. The GM Magaly and team member Alma at this location are not qualified for the positions they hold. They were rude, disrespectful, unprofessional and lack the training/experience to handle situations like these seriously. They do not care or take your concerns seriously.

Very clean location. Casey had great service. Asked a question about my membership when checking in…read moreand he was very informative and enthusiastic throughout. You don't see that a lot nowadays.

It's okay--it feels more like a bro-style locker room gym. It doesn't really cater to women or…read morebuild any sense of community. Most of the front desk guys ignore me during front check in and only seem to acknowledge people they want to flirt with and get super loud with their male customers. Super uncomfortable environment as a woman. I'm planning to finish out my membership and switch to Equinox. They are opening one in Burbank in June 2026. I'm paying way too much for limited equipment access and an environment that feels like a men's jock locker room.

10/10 gym. Everyone is super welcoming and friendly, has top notch machines, and open 24/7 cant…read morebeat it.

If you want a more personable gym look no further. This place may be small but it speaks volume. I…read moregot a free work out in by Rob and Joshua. They were very kind and welcoming. Everyone minds there own business. You dont feel judged. When I say they have about almost everything you need im not joking. Their gym equipment is very modern to help build your gains. Additionally they have a physical therapist and about 30 trainers in total perhaps about 6 daily. They have a refrigerator to store your lunches in, a water cooler, private lockers and showers, towels, shampoo, conditioner, body wash etc. The only downside is you may feel crowded when you workout bc of all the variety of gym equipment but this gym is meant to keep a threshold and did i mention this gym is 24/7??? Take advantage if you're early bird. I struggled a bit with their equipment ngl, bc im still a newb to weight lifting and im not familiar with seeing equipments having an on/off switch to load/unload weights however, i thought it was cool. I really enjoyed their dumbells and im glad for the most part, everyone reracks them. Sadlly im a starving student so it doesnt fit my budget yet. hopefully it will in the near future. I wish them the best. this gym deserves a lot of recognition!

Alright, held my tongue for long enough, and I guess I have to give them at least a three…read moreconsidering I thought I would rather nail in the coffin was....they couldn't save my shit from being tossed out after I SPECIFICALLY called them and told them I forgot it because I was "sick puking my brains out" in the parking lot. The response I should've left a name. Although the PUNK ASS rep didn't tell me no such thing and this a-hole instead does everything in his power to cut me off and pass the buck along to a manager. I don't complain to businesses much, and I don't ask for much, and policy is policy but when you do some sh like this your just a dick. You don't keep your bathrooms clean, could give a sh about customer service, how tf are you even a business. This was is for me changing gyms. Update: Jim (unknown) is the f* MAN! When the other guys was busy interrupting and doing nothing JIm helped me find my lost item which is a BIG deal for me. Made me add a star.

Front desk: The guy…read morein the green shorts, with the bands, who comes in and thinks the middle of the weight room is a boxing gym, can you PLEASE tell him to stop? I'm sure everyone knows who he is. We've collided many times. It's not a boxing gym, so yah. Thx.

Anytime Fitness truly deserves 5 stars! The facility is always spotless and incredibly…read morewell-maintained--you can tell cleanliness is a top priority. The customer service is outstanding; the staff is friendly, welcoming, and always willing to help with anything you need. One of my favorite parts is the beautiful mountain views while working out--it makes the experience even better and more motivating. Plus, having 24/7 access is a game changer. No matter what time I go, there's no waiting for equipment, and I can get my workout in on my schedule. Highly recommend to anyone looking for a clean, convenient, and well-managed gym!

Gym is nice and clean and new. Compared to others though,…read moreit is small. After asking around I've noticed it's pretty expensive monthly I like that it's close to my house and 24 hours so that makes up for it. Parking lot gets pretty busy and it's actually a terrible parking design. Spaces are tiny. But anyways still a good gym to join. Main thing is it's clean.

The WNRS Circle Environment is truly the best gym environment I have experienced in LA. Most…read morecommercial gyms attract the average gym goers, people who sit on machines on their phones, hang out, and dilly dally. WNRS Circle was a different experience. Everyone here is so devoted to their craft, and a true body building environment. Machines are out of this world aswell, high end equipment, and stuff you won't find anywhere else, I highly recommend checking it out!

First time coming here. Music is 10/10 All the equipment…read morewas perfect this place had everything I needed. Definitely recommending to my other friends

Love this LA fitness for so many reasons! First of all it's sooo pretty inside esp. on the second…read morefloor! All the big windows and light make it a great experience, vs other LA fitnesses that make me feel like I'm in jail. Also weird comment but there are a lot of rlly beautiful people who come here which is nice and encouraging LOL but people aren't super creepy/hitting on girls or anything which is great. Parking is in a garage which I do hate but they validate and there are some free spots if you drive around a bit. BUT!!!! They used to have these massive gorgeous ceiling fans over the cardio equipment to keep the runners cool! Like the treadmills and ellipticals and stuff. And then I guess the fans they had broke and they had to find replacements- IDK if this was a decision from corporate or management (which fans to get) but they downsized MAJORLY. The new fans are so pathetic it's not even funny I'm constantly DRENCHED in sweat and I know it was probably cheaper! They're like fr half the size of the old fans!!!! And I don't want to complain to a front desk person bc it's not their fault! So I can just hope whoever is responsible SEES this review and KNOWS that it was almost five stars!! But bc of their GREED and UNFEELING WAYS I gotta drop it down to 4. Pls put my big fans back.

This place is a joke....they never have anything working…read more The manager Jeniffer...she is something else. She is quote on quote an area manager...she has no idea how to manage locations She has no manager skills and she can't call a simple customer back. She knows she's in the wrong and she just gives excuses. Go find another gym to go too...I know I will.

Worst place ever....... they are thieves. I canceled my membership almost 2 years ago, yet still…read moregetting charged. Worst of all is that other people are still being charged for services despite the Covid closure. They are robbing people in times when things are already hard as it is. I called the number on the notice I received and was told they were only the collection company for them. I was told to call the gym directly regarding my concern and was provided the number to call. When you call you get a recording that sound like the number has been disconnected or no longer in service. I have gotten no where for the past year. The company who handles there billing is making threats to send me to collections. Anyone have any feedback on what I can do.

Reaching out to Yelp after numerous attempts to locate this owner…read more This location has continued to draw on my account even after they closed during covid. Last standing was this gym had closed in January with no notification. The phone number has been disconnected and their location emptied! If anyone has any information on the owner, please contact me asap so I can have a one on one chat with them personally! K.Murray