My boys have been here for almost a year, and we love it. Ms. Bethany, Ms. Angelina, Ms. Selita,…read moreand Ms. Jurie are a phenomenal admin team. I always have leave the facility happy knowing how much my boys love being there. Ms. Lynette in the toddler room treats the kids like her own, and Ms Dipti in preschool is amazing with the older kids. There are many more amazing teachers that I could call out. I've never had either boy complain about the food, and I love that they serve lunch and snacks. The summer of fun program was a blast with the water play, and all of the activities they had planned. I couldn't recommend this daycare more.

First off to start the attitudes of the front management is unprofessional. The way they treat…read moretheir employees is unprofessional. There are too many children there that are a liability the staff and the school.There is no appreciation for the teachers The fact they allowed an awesome teacher to leave (Ms.Krista) is unacceptable.Ms.Krista and Ms.Jennifer are a great team together

My son lasted barely a year and within that year he had about 10 NEW teachers! my son was 1-2 at…read morethe time!!!! Being with a completely new person everyday! My son would cry with certain workers that eventually got fired which leaves me wondering. The staff sucks they don't even acknowledge you at pcm up for your child OR drop off. I would never reccomend even to my worst enemy!!!!! 0 out of 10

While dropping my granddaughter off 9:31am Friday, January 10th 2023 I witnessed a teacher (I…read morebelieve her name was Priscilla) grabbing and seating a little toddler. She is the tiniest toddler in the room. I proceeded to observe the situation as the teacher continued yelling and snatching items out of the kids hands. I thought about reacting but I knew they'd call the cops on me. So I went to the office, got Miralena and said, "You need to get your teacher. She's in there yanking the kids and snatching things." As we walked to the classroom, you could literally hear the teacher yelling and screaming at the kids. At that point, Miralena pulled the teacher to the back room and talked to her. I don't know what was said... At that point, my granddaughter started crying cause she didn't want to stay. Mind you this child has been going to this school for over a year and actually looked forward to going to school every day. (Especially when Miss Nyema was there) I left. Sat in the car for a second to gather my thoughts. Then went back inside and told Miralena "Today is her last day! And, I'm gonna need your director to contact me immediately." 11:34am Tuesday 2/14/23, Miralena called "So Ali is staying?" I replied, "Well I don't know. I'm still waiting for your director to call me. So how was that situation handled? Were her parents made aware of the incident involving their child? Cause I'm still trying to get in touch with them. " She said, "We let the teacher go. She won't be back." I said, " Well where's your director because she never called me...and since she didn't it's too late. What is corporates number?" She said, "I'm not in the office and have to stay in the classroom all day today." 4:54pm Tuesday 2/14/23, Rashawnah calls. She apologized for not getting back to me sooner. I asked, "When did Miralena tell you about the incident?" She said "Friday evening." I said, "Isn't protocol to alert superiors immediately after an incident involving the children?" She said "Yes!" So I said, "Right. Since Miralena didn't and now you're just calling me about an incident that took place early Friday morning ...other measures need to be taken. What's corporate number and I want that ethics line too." I proceeded to say, "See if I had snatched her ass up y'all would have called the cops on me. You would want me to do something too if it were you and yours. This didn't personally happen to me and mine but I witnessed it happen to another baby who could have very well been ours." I told her that she would be able to see it all on the cameras. She said they don't have cameras inside the facility. 11:36am Today, 2/17/23 Kelly Phelan calls me to ask is Ali last day on Tuesday? I said, "No. where did you get that from?" She said, "You the grandmother told someone here that her last day was on Tuesday." Then she proceeded to say, "AND JUST SO YOU KNOW, LICENSING WAS JUST HERE AND FOUND NO WRONGDOINGS." I said, "WELL HOW WAS THAT DETERMINED WHEN THEY DIDN'T CONTACT ME THE WITNESS WHO SAW IT HAPPEN?" Nowwwww she wants to play victim. Talking about me screaming...so I hung up. She called back to threaten me with the police if I come down there." I called her back to confirm what she had said and hung up. All of this because I reported a danger that I witnessed against a defenseless baby girl. Now Kelly wants to gaslight and play victim. Her guilty conscience came out in her "argument" with me. Extremely unprofessional.

Never go there if you have one more option. My kid went there when I moved to this area. My kid kep…read morecrying and hurt by other kid. But no teacher told me, until other parents said sorry to me. Al well other parents told me my kid crying badly and she have to stop by and comfort my kid. And my kid lost a couple of personal staff. When we left at the end of the semester they charge me more. When I tried to ask no response at all.

Very happy with the service at Kindercare Springdale. We use a military program and Kindercare…read moreworks with them great and minimizes our paperwork and coordination. Our son has a great time there, which is what matters. I like how he gets homework and we can see real progress with him learning numbers and letters. Every once in awhile he'll shock us with what he knows. Hats off to the great work the teachers are doing. We've moved around a lot in the last 4 years and we chose Kindercare brands 3 times for the value and trust.

We enrolled at this center after almost year hiatus from another daycare, following some…read moreaccumlation of unsatisfactory events and an addition of a new baby. From day one, the difference here was night and day. Jes, the director, is truly phenomenal. She's hands-on, attentive, and genuinely cares about the children and families. She's perfect for her role as a directoy, and in a perfect world, she'd also be the director at our new center. My baby was in the infant room with Ms. Nadine, who is absolutely amazing at what she does. (Fun fact: my now 6-year-old was once in her care as a baby before COVID...she was just as good then) I never had to worry when Ms. Nadine was there. Special thanks also to Ms. Hina, Rose, Brittany, and Sabrina (sorry if i forgot a name!) each of them made such a positive impact. In an ideal situation, I'd have brought them all with us to our new center. The only reason we left was because a center closer to home became available with a few vacancies. Otherwise, we would have happily stayed. I can't recommend this center and its wonderful staff enough.

Had my daughter initially go to this school and then my son and the staff was so great and helpful…read more They were always treating my kids like their own. When my daughter got older and had switched schools, still looked back and the same staff was still there and they remembered my kids. The staff is very honest and helpful with the kids, treating their bad tantrums with positive reinforcement. My kids were able to adjust so easily to the teachers and the other kids in class. The routines and daily activities go hand-in-hand with what their learning milestones are. The teachers are very hands-on as well. Greatly recommend this to anyone needing childcare needs.

The program has always been there for my two boys. I find them to be adaptable to new idea and…read morealways looking to improve. My boys have since graduated, but I have used them for virtual schooling as well. And they are alway on point.

My son loved this school. I chose it because of the location - it was right across the street from…read moremy employer. From there, we did the free day and my kid just walked off while I cried. He loved it. He fell in love with the teachers, the students, and would sit in the car telling me about his day. Miss Elisha (and Miss Beth while she was there) is fabulous. As accommodating as you can imagine. When I lost my job, they allowed me to change his schedule to make things easier. They knew my name after that first visit. That impressed me. My son never wanted to leave. I had to drag him out for the first few weeks!! As the other poster listed, my son did not come home with pink eye or anything like that. He did get a virus, but who knows how he got it, even though other kids had it too. Even with all that hand washing, some stuff is just unavoidable. He was out for a week with it - if anyone remembers that winter of December 2012, that virus ran over everyone in its path! I recommend this daycare/preschool to everyone I know that works or lives nearby. If I didn't live so far away now, my daughter would be going there right now! Thank you to Mr. Andrew, Miss Peg, Miss Amy, Miss Linda, and Miss Dana for all the love and care they gave my boy! Jonas misses each of you very much! Erin D.

My daughter loves her teachers here and has learned so much! She looks forward to going to school…read moreeveryday because of the caring teachers she has had. Thank you for making a difference in my child's life.

I am so sorry you feel like that Margaret. You came to Carousel begging to bring your son here…read moreafter telling me you have tried other preschools. I told you we will try him in our program and will work with you to see if he fit into our program with all of YOUR already concerns. I also said it is NOT my job to tell a parent and diagnosis any child with Autism. You had ask me several times in the few weeks he was here if I thought he was Autistic. I said he has some tendencies. We met many times to discuss all of your concerns that you had with your son. Miss Renee has many many years of experience in this field and myself. I take pride in what we both do to provide excellent care and proper education skills for all the children going through Carousel to succeed in their future education. Berlin Boro and many other school districts tell our parents going into kindergarten that the children coming from Carousel Academy are the most prepared kids coming from any other preschool and excel in their first year of big school. We worked through your child's day by day experiences. We gave your child a one on one aide, me being one of them at times. You thanked me up and down for keeping him here and working with your son. We tried our best and felt he needed to have more one on one assistance and maybe look into getting him evaluated with your school district. I Never and will Never tell any parent their child has Autism. It is not my job! I wished you and your son support by giving you necessary contacts and also said we are here if you need any other support contacts. We have his cousin here and he has been very successful in our program. There is a place for EVERY child, you just have to find the right fit.

We enrolled our 3-year-old son at Sacred Heart with high hopes for a loving, nurturing Christian…read moreenvironment. Sadly, in under six weeks, our experience became extremely stressful and heartbreaking. From the start, we received repeated negative feedback about normal toddler behaviour. One bathroom accident was described to us as "the worst in six years." We were told his removing his shoes in class (normal in our home) was a problem rather than something to be understood. On his first full day, because he didn't nap, we were encouraged to move him to half days. By the end of the month, his teacher suggested he might be "better off returning next year." Shortly after, we were informed that our son was on "strike 5" due to having more bathroom accidents than the school allows. This was devastating especially because he had just undergone umbilical hernia surgery and was on a doctor-prescribed daily laxative, which caused temporary loss of bowel control. Once we realized how serious it had become, we immediately provided doctor's notes and full transparency. Instead of compassion, we felt pressure and judgment. Our son began feeling uncomfortable approaching staff when he needed help, which no child especially at this age should ever feel. We did not choose to withdraw him. We felt pushed out by policies that allowed no grace for a child healing from surgery. The emotional toll on our family was overwhelming. A faith-based school should lead with patience, understanding, and care. Sadly, that was not our experience. I share this so other parents can make an informed decision.

So happy with our daughter's experience at Sacred Heart. the sense of family and community is…read moreunmatched. She is so advanced in her education and excited for school everyday.

We chose Malvern when our son was one and he stayed until he left for kindergarten. We were very…read morehappy with the care that our son received at Malvern. The school is very high quality. The facility is modern and was always clean. The outdoor play facility was very nice. They always accommodated us when we needed to change something. If I had an issue or concern, it was easy to discuss with management. Our son was confident and happy at Malvern. It was a great decision and we were very pleased.

My 3 1/2 year old has been attending Malvern since he was almost 1. We have really loved our…read moreexperience and he has learned so much. The teachers are wonderful and creative. The kids have a great balance of play and learning. The few times I have had concerns, the administration has addressed them. My son loves going to school and is so excited to tell me what they do during the day.