Dr. Grasso is easy to talk to and provides great insight--this is not a reflection on him…read more My issue was with the intake and billing process at the Marietta office. UPDATE - I was contacted by Heather and allowed to explain everything. She handled my concerns professionally and I appreciate customer service, so I am updating my review.

If I could give zero stars I would. I moved from NC and need to continue pain management care for…read moresevere degenerative disc disease in my cervical spine. I have years of records since 2012. Went to see Dr Grasso. He was dismissive and didn't even ask to continue my care. Wanted to send me for a new MRI. OK. I tried to get the MRI scheduled. My insurance said his office needed to send more information for approval. I had to call them at least 4x to get them to get this setup. Guess what? Still no MRI and I'm still without treatment and in pain. These people could care less. STAY AWAY.

Because of my innate klutziness -- except this time! -- I've seen my fair share of physical…read moretherapists. Kari Jacobs at OrthoAtlanta is hands down, the best! She's tackled my sciatic problems with a series of stretches and exercises that challenge me .... and work! She is knowledgeable, kind and friendly -- a very easy person to put your trust in. Note that the office is now located at 620 Cherokee Street, suite 300, a stone's throw from Kennestone Hospital. The telephone number is 678/205-4290.

I was referred to Dr. Symbas because of my sciatic issues. He was down to the business, took an…read morex-ray, told me that he did not see any bone damage so he referred me to Dr. Young Lee at another Ortho Atlanta location. Dr. Symbas was quick and did not waste any time in a long drawn office visit. But I'm really grateful that he sent me to a Dr. Lee who cared enough to suggest physical therapy before any injections to my spine would be administered. Dr. Lee saw me at the Battery Atlanta location. He is one of the nicest Doctors I ever met. He took the time to see me even I was an hour late for my first appointment because I got lost at the "Braves Stadium" location. Dr. Lee was very personable but professional, and attentive and he listened well what I had to say. So that's how I got to meet Kari Jacobs, PT. I have never had physical therapy before but it really has been worth the time. Kari at OrthoAtlanta, Marietta, has been amazing and helped me get rid of the sciatic pains. She is a really nice and professional lady and has worked hard to help me strengthen my muscles and my neck. She has given me exercises to do at home, and she advised me how to pay attention to my posture and my sitting positions. If you visit this location, please request for Kari. Also I like to mention Sarah the Receptionist. She always greets patients with a friendly smile and few kind words. These two ladies make the visits very pleasant.

Dr. McQuail is truly a fantastic physician. His bedside manner is outstanding, taking the time to…read morelisten and then discuss the options for treatment. I have had three successful surgeries without any complications with him and have recommended him to others. The staff in his office is welcoming and professional. Together they make your visit a pleasant experience.

Service was quick, honest and hospitable. The physical therapy is on point, thorough and friendly.read more

Legacy Brain & Spine, Well, it's been well over a year since…read moremy first treatment (in April 2023) and much more to go but this what needs to be said about Legacy Brain & Spine: First: Dr. Said Elshihabi, where to even begin?! Had it not been for the awesome relationship you have with Casey Geiger & his team @Geiger Legal, I wouldn't be where I am today without the relationships both your teams have formed! More to come below... So, let me just start! Chase, my man! It was a Monday start for us for sure but it was a rough 8am Monday for many of us! You've always been very helpful & courteous, thank you & don't stop! Chevis, Genesis & Crystal: since day 1, all 3 of you've been great! Thanks for taking the time to just listen or if I need additional clarity, you 3 have really gone above & beyond! You three have also been super helpful every step & always so kind. Please don't lose those qualities! Brittany, your amazing way of explaining things is a gift! You've helped in areas you're NOT a part of & that's rare these days! Thank you so much! Ms. Danielle, you've done everything in your power to make sure I have been & are doing ok. Like your teammates mentioned prior, you've gone above & beyond in every way! The weekend visit to check on me @ the hospital...yeah, guess that's just you! Amazing! Thank you! For the staff in the on site operation department: Lady at the check in, you've always had this wonderful greeting for me & always remember me. That's a great thing to hear when walking in for a procedure! Thanks for making 'easier'! Nurses for my injections...thank you for putting up with me while on the table (multiple times) and my 'choice' of words & phrases that are definitely off color! I'm sorry I don't remember your names but all of you put up with me and each of you made sure I was always as comfortable as possible! Thank you all! Dr. Elshihabi, what more can I say about you that I haven't included above about your team?! We are now well over a year since my treatment started with you. I've had surgery (4/19/24) since & currently recovering. You're a very gifted person and you're doing what you are meant to do. Without your steady hands, my surgery wouldn't have been a success (so far! ) Your compassion & empathy for me (and my wife) have been very welcomed. Your calm demeanor really helped relax me for such a major spinal operation. Thank you. Saying this seems empty but it is not. I cannot express my gratitude enough to you & your ENTIRE staff for the care I have received and continue to receive. As I continue to recover from surgery, I look forward to the ABSOLUTELY BEST CARE that I have received thus far to only continue! No matter what situation may arise, I know I can count on every person at Legacy Brain & Spine to do what they've been doing; going above & beyond to make sure they're patients are well cared for! From my experience, this is normal to them and wonderful for me! My greatest thank you Legacy Brain & Spine!!! Jeff C.

A nightmare experience! Their incompetence is far beyond any reasonable or rational understanding…read more One would expect better professionalism from a qulaified healthcare providers. My Kyphoplasty was scheduled 2 weeks in advance for a 7;15 am arrival Monday morning 4/6/26. Upon arrival, we saw the entire office staff was waiting outside. They had been locked out of their own office! Apparently the internet went down overnight. No IT support. 45 minutes later a maintenance worker showed up with hammer and chisel! An hour later, the surgeon took over and started using the hammer. Finally, at 8:45 we finally got in. After the staff got themselves settled we gave them our name and the time of our appointment (7:15) - we were instructed to take a seat. Odd they never gave us a clipboard to fiill out. Which gave us plenty of time to stare at their waiting room "Island of Doctor Moreau" wall mural. After another 30 minutes. we re-approached the desk, THEY HAD NO RECORD OF OUR SCHEDULED APPOINTMENT!!! and DEI hires were content just to let us just sit there. After raising hell, a NP went back and talked the surgeon Dr. Ehlishabi, (we asssumed). Another NP came out and said they might be able to fit us in around 1:30! THE LAST THING ANY PATIENT WANTS - IS TO BE RUSHED INTO SURGERY THAT THEIR STAFF WAS NOT PREPARED FOR!! - WE LEFT - Never saw Dr. Ehlishabi. And that wall mural? It turned out to be an Omen!!!

We had to use this facility for husband's carpal tunnel surgery…read more Dr. McMillan Starr Jr. was wonderful, meticulous, and very professional. Even one of the nurses said that he is the best. He took his time taking measures of the hand that needed surgery. Dr. Starr made us feel comfortable about the upcoming operation. All staff members were welcoming and friendly. During the follow-up visit after the surgery Rachel was helpful and explained to us how to exercise my husband's hand to help the healing process. We can highly recommend this facility. Great location close to Kennestone Hospital. Easy to park by the building.

I left my session today feeling completely dismissed. Rather than offering support or guidance, my…read moretherapist Sherrie Robert's essentially said there was nothing she could do to help me -- in a tone that felt very careless and unprofessional. When I tried explaining that I was referred here by my doctor/surgeon, she responded as if she didn't even understand that connection. Not here because I chose to but DOCTOR ORDERS. It was frustrating, especially since I came seeking help and followed medical instructions to be here. I expected compassion and expertise, but instead felt brushed off and unheard.

Someone recommended Physio to me because I was looking for a PT that specialized in postpartum…read morepelvic floor therapy AND took insurance. Registration was fairly easy and I was able to be seen very quickly after some patients had been discharged. I did have to call to check and see if they had anything earlier but they did and it all worked out! I saw Dr. Robin Craig who is phenomenal. She's absolutely amazing and I have nothing but great things to say about her. She helped me so much over the course of almost 3 months. Definitely recommend if you're in the area!

Caring, all the therapists at this location are great. The front office employees are thoughtful…read moreand pleasant

DONT GO HERE! silly me, I went to the same building as 25 years before to get an ingrown toenail…read moretaken out. I was told THAT doctor is no longer there. I should've tracked THAT doctor down, driven anywhere to have my nail done by them again, no matter what. I was like OK I'll go ahead and make an appointment. Really wished I hadn't. so I found it odd that they tried to sell me an expensive insole and some other product on my first visit. Cash grab. He's also trying to sell me hard on the fact that if I don't do the additional chemicals that the ingrown will come back. Which also meant a longer recovery. Even if that's the case it won't come back right away. I've had this procedure done before and I got to watch them do it. Not this time. He put a curtain up so I couldn't watch what he was doing. I told him I wasn't squeamish and I was fine and I'd love to watch. He says he does it for everyone. Now I know why. You can't watch him screw it up. The last doctor sprayed my toe numbed my toe, took a scalpel, sliced on both sides, pulled out the ingrowns put some ointment on bandaged me up and told me everything would be good and it was. As for this one, you couldn't be further from the truth. firstly, he didn't numb my toe enough. That's always fun. Secondly, they were a lot of instruments laying out on the counter. He was using on my foot. He was digging around a lot. I thought it was odd that this wasn't seamless. I was getting concerned during the procedure. I couldn't even tell what my toe look like after procedure before he bandaged it. He also told me I could change the bandage out if it bled through. I might blood through? I never got a chance to look at it. Until I got home the next day. I was really concerned then turns out for good reason. At the time of making my original appointment, I found out they had a medical pedicurist. I asked if I could make an appointment. She only comes in certain times I said, but my toe will still be bandaged up. Is that going to be OK? They said yes. I went ahead and went forward a week after my procedure and within a week I had an infected toe. Why would you tell somebody after getting a procedure and still in recovery, that it would be OK to get a pedicure. So either I got it from Dr. light or either I got it from the pedicurist. I kept having to come back in because my toe was looking really really ratchet and painful. now fast forward. On one of my last visits, he told me that I might have to come back and have him redo the whole thing. I'm like why? I can't afford this I can't afford the recovery time I work on my feet. Why would I have to go through this again. it's his business so bad that he does this on purpose. This is how he makes his money. I don't know what he did to my toe. He wouldn't let me watch. This is a fairly simple procedure. That's why it's done in a doctors office and not Hosp. . Please do yourself a favor. Don't go to the pedicurist. I spent 50 bucks for five minutes of an infection. It's nothing special. Lousy foot rub. She spends 30 seconds doing that and yeah it's not worth it. To this day, I still feel like there are pieces of nail embedded in the sides of my skin. Either he did not do a clean cut and get it all out where it's jagged and pushing into my skin. How would I know he didn't let me watch. either he's that bad or he wanted me to come back and have it redone The funny part is that the right side wasn't hurting until after he did the procedure on that side. He could've just done the left side where I was feeling the pain. But No now he screwed me up for life I cover my toe and silicone before I go to work, so nothing presses in. I'm really hoping I can live with this. I may have to go to another podiatrist and find out exactly what this guy did to me and see if it can be fixed. Now this is the best part take a look at the pics. REPLY TO YOUR REPLY: *** Your constant excuse of temporary removal is a joke. Now on both sides of my toe there is material irritating the sides of my skin. When I saw you, it only hurt on the left. Now they hurt on both sides and that has been from day one of recovery. Not that it felt great for a month and it all of a sudden became an ingrown toenail again. My pain has never ever ever dissipated. And that is a problem if I come to you to get rid of the pain and what you do to me causes more pain than when I started. I don't know how you can answer that and justify it in any way, shape or means. And I'm really pissed off that I now have to deal with this every single day and you know what I do for a living. And for you to not let me watch what was going on when I told you I was able to do that happily really makes me wonder what was going on I will never know. There's nothing you could say just nothing. And then letting me get a "medical" pedicure in the middle of this telling me it would be fine. I had to take 10 days antibiotics because of that .

Great, timely service on my first visit! I received excellent reference materials also! Dr. Light &…read morethe team were fantastic!

All staff are exceptional except for the request for prescription refills. I just left my 6th…read morerequest for 2 ordinary drugs over an almost a 3 week period.

This used to be a great office. 3 generations of our family went here and unfortunately one still…read moredoes. You don't get calls returned and the worst part, NUR refuses to refill an elderly man's medications. He goes into full withdrawals, often becoming borderline suicidal. She DOES NOT CARE!!! This has happened before and continues to! Anti-depressant & anti-anxiety medication, for someone going through cancer treatment are deliberately withheld for long enough for him to have completely disabling withdrawals. Blood pressure medications are also not always refilled as needed either. She is going to let this patient DIE, and she flat out doesn't care. Working on making this known to Wellstar and the Georgia Composite Medical board as this deliberate lack of care is going to KILL one of her patients.