Dr. Holmes is THE best neurologist!…read more Firstly about him. He is seriously one of if not THE kindest doctor I have ever had. He is just so kind, compassionate, and patient. I was really nervous on my first appointment, and I am incredibly shy, but his pleasant nature made me feel so comfortable. Also, I want to add a quick story that only shows a fraction of how generous and empathetic he is. I had an appointment in November, but I got COVID and I had to cancel. Obviously there were no slots available until after the New Year, but for insurance reasons, I BEGGED to be seen. I was told that he had to approve it, and he did. So, he was able to squeeze me in right before New Years Eve or so. My senior dog that means everything to me was extremely ill around that time. I was basically her caretaker 24/7, even leaving her alone for the appointment made me anxious. I was also lucky if I got 4 hours of sleep, every few days. I was at my limit. I was afraid every day that I would wake up and she wouldn't be alive. That day, she was particularly ill and i had to do A LOT for her before I could leave her alone, and it took me longer than usual. I was also soooo sleep deprived and sluggish. I got there late. And my appointment was supposed to be squeezed in as the very last appointment for the day. The front office told me my appointment had been cancelled. That and all of the stress, sleep deprivation, and worry for my dog just came together and I lost it. I burst into tears (I NEVER cry in front of people!) and I was desperately trying to wipe my eyes because I was so embarrassed. I felt so defeated. The guy in the front (love him!) said he would talk to Dr. Holmes. He explained my situation as I silently wept alone in the waiting room, and Dr. Holmes agreed to see me. He did not rush me out, he didn't downplay anything, or acted AT ALL like I had inconvenienced him, even though I had. He also told me on his own how sorry he was about my dog. He made the practice stay late for me. That's a huge deal! (Note: I did apologize to almost everybody there personally) I don't forget things like compassion, kindness, and mercy when one is down. He showed that to me when I felt defeated and alone. It meant the world to me. I will never forget that. (And I thought he was the best before!) So end of the story, but he also really listens. the front office overbooks like crazy, but he doesn't rush you out of the room. I had been suffering for migraines for about ten years and NOBODY was taking me seriously. He immediately told me his opinion and he validated everything I said. He believed me and it's been almost two years since the first appointment and I am doing so much better. He really cares and I would never see any other neurologist. He has an amazing personality PLUS he knows his stuff! I want to bring up an issue that I have seen on the negative reviews about his staff. Those negative reviews REALLY bother me because when they rate so low because of the front, it doesn't hurt the front. It hurts Dr. Holmes and makes him look bad. When you are looking up doctors and recommendations and you know nobody, you look up doctor's ratings. His reviews are so low but they ALL are because of the staff. He has nothing to do with who the front hires or what they do. I hate that he is rated so low despite him being absolutely amazing. It's really hard to trust internet reviews because of this. When you google him to see reviews, it just shows his name on the Yelp result and a poor rating. That isn't fair. I highly recommend going, even though it IS hard to make an appointment because he's in such high demand. it's worth it to me. He's amazing and I have so much respect for him!

If I could gone this office zero stars I would. I have bring activly having more and more…read moreaggressive seizures as there days go on so at the hospital they set me up an appointment with this Dr. Their office called me the night before my visit (that i had waited over a month for) at 530 and cancelled saying I was signed up to see the wrong Dr. Then the next day I still can't get a call back after I called 3xs. I have to go to them because my ins won't cover anyone else but if I were you, I'd go somewhere else!

My cousin, who is a nurse, knew that I was looking for a neurosurgeon and mentioned that she had…read moreworked with Dr. Gates before. She said he was a joy to work with, and very kind, humble and knowledgeable. She suggested I try him. Hands-down, he is the best doctor that I've ever seen. He has wonderful bedside manner, was very friendly, knowledgeable and thorough. He wasn't condescending. I don't need to see a neurosurgeon often, so it won't be often that I need to see him, but I wish there were more doctors like him. If you need a neurosurgeon, he's amazing

I am so thankful for Dr. Gates. I awoke 2 years ago with no previous trauma to my back, but could…read morenot stand up straight. The pain was excruciating, resulting in me having to go to the emergency room because the pain was so bad that it was adversely impacting my blood pressure. Due to multiple trips to the emergency room I was admitted. The attending physician in her discharge notes referred me as normal to an orthopedic specialist, but she also mentioned that there was a neurosurgeon in the Piedmont Physician's Group that she would like for me to obtain a consult. Of course the Ortho doctor initially ordered PT which did not help me and after 2 months of that, I scheduled an appointment with Dr. Gates, for the first time, a doctor actually listened to me. He ordered a nerve study and other test and more x-rays and when I returned for our consultation, he took time, we reviewed the results and he provided a diagnosis and plan of action. Diagnosis, sciatica and my L4 & L5 disc had slipped and was pinching my nerves. At this time I am on a walker. I had gone in less than 6 months from high impact aerobics to living, breathing and with every movement of my body being in horrible pain & only able to be slightly mobile on a walker with no relief regardless as to the strength of the pain medication. So very thankful for the ER's referral to Dr. Gates! He was caring, listened to my concerns and fears and provided me with a comprehensive plan of action that included a foraminotomy procedure that restored my quality of life and removed constant, tingling in my (R) leg and hip and living without constant pain and discomfort. Thank you Dr. Gates for your professional, caring approach to patient care. In my months of care with this physician, he only presented himself as a physician that was 100% dedicated to improving my health! 2 years later and I am still happy and pain free! Praying that you experience the same outcome, GOD BLESSED ME WITH DR. GATES!

I have never been to a medical practice of any kind that could approach Innova's individualized…read morecare, devotion, and humanity. From the first phone call, where you're greeted by the patient coordinator, Leslie, with warmth and friendliness you'd expect from someone you'd known your whole life---to the doctors who work tirelessly and with boundless kindness and patience to get to the root of your problem and prescribe real solutions. They also have senses of humor, which helped me feel instantly safe. You'll have the most thorough initial exam and consultation you've ever had, and most likely, the doctors will discover things in a few hours that no mainstream neurologists had had the time or inclination to uncover in your pursuit for answers and help. The doctors at Innova change lives. And not with magic, but with science, specificity, and hands-on intervention. I was losing control of half of my body, particularly my foot. Within the first few days of treatment, Dr. Duffy had me tapping it like Gregory Hines. My balance was noticeably better. And I could walk like a normal person, not lurch like a Frankenstein monster. We continue to work--you have to be ready to devote some months to getting better, and I've had problems that have persisted. This is where Innova and Dr. Duffy truly blew my mind. He didn't write me off, he came up with yet MORE solutions, including looking at the latest research and involving other practitioners in my care when it was clear there were some unaddressed medical issues. And he and Leslie continue to always be available by phone and email with questions and freak-outs and for same-day appointments if I have an issue that needs more hands-on help. This practice is special. If you're close to giving up, as I was, and this feels like your last hope, trust me when I say it is definitely a place for HOPE. And you might laugh while you're there too.

Dr. Patterson and Dr. Duffy are absolutely amazing! This is some of the best technology I have seen…read morein use for helping individuals who are in need of life transforming treatment. People come from across the world to see these two doctors. They are so nice, loving, helpful, and extremely knowledgeable about the brain. My 6 year old boy was struggling with some tic type movements and outbursts of anger. Dr. Patterson found an imbalance in his brain using state of the art diagnostic technology. Then my boy got to ride in another highly sophisticated piece of equipment that is certified for NASA. I am so thankful for all these two have done for my boy. He now acts like the extremely intelligent boy he is without any issues with anger or tics. If you suffer from any ailment or disorder that has not been able to be treated by multiple doctors or neurologists this is the place to go for answers. They have the answers. Reach out to Leslie at the front desk. She is so nice, helpful and considerate of what you may be going through. I love this place! Thank you Dr. Patterson for all you do.

After reading reviews I was expecting a rude office staff, to say the least. Perhaps the staff had…read moresome "courtesy" training after reading their own reviews, but the staff I encountered this morning was so friendly, engaging, helpful and prompt! They could not have done more! Dr. Hormes, Jr. was OUTSTANDING! He had a great bed-side manner. He obviously read my previous medical treatments for my injury before coming into see me so there was no need to repeat all prior doctor visits. He listened, answered my questions, explained why I felt like I did, and then explained the reason for the treatment and medications he recommended, etc. All in all, a GREAT office experience from the staff to the doctor. I highly recommend this office.

Like many of the reviewers on here I have to say that the office staff here is the worst I have…read moreever had to deal with. I have been trying to make an appointment for two weeks. my primary vare physician as faxed referrals several times. I have made a copy and faxed the referral, but now after two weeks and countless long waits on hold plus 4-5 discussions after long holds I still am unable to make an appointment. I am a huge fan of Wellstar and use MANY of their Drs and facilities. This practice is a disgrace and should not have Wellstar associated with its name.

Excellent doctor. He is very caring, knowledgeable, and explains everything fully. He literally…read moresaved my husbands life when he was in neuro ICU.

Dr. Alan Maloon has been my do tor for years and I love him. He is professional, personable and…read morevalues your time. The office staff has always been awesome. They don't take my insurance, which I wish they did....But, Dr. Maloon is worth paying for!

For starters, I must say thank you to Dr. Chitale and Dr. Maloon for their wonderful work on my…read morewife. You Truly know your profession. It is just too bad that you have associated your office with Mr Quentin Jenkins. Patient success does not end with the surgery and it has been a night mare for my wife and I With her recovery. We left out your office today with talks of suicide from my wife. Mr. Quentin Jenkins has treated my wife badly ever since she came in due to an infection after surgery. We did not show up to blame any one, we just needed help. He simply told us " This is not due to surgery" and that her stomach pains was not either. Well thank you Mrs. Kristen for helping my wife to the car and calling the hospital concerning our arrival. My wife bowels had stop functioning correctly due to her medication after surgery. Today was our next encounter with Mr. Jenkins and it was still the same unprofessional attitude. We came on time for our appointment ( I have the appointment card to prove it) We arrived at 9:17am for a 9:30 appointment, my wife ended up walking out the BACK at 10:30am begging me to help her to the car. That Mr. Jenkins was busy sitting in his office this whole time. How is this possible if not intentional? As I told Mr. Jenkins of his unprofessionalism, he asked me to come to the back. Well Mr. Jenkins your patient is the one you should have spoken to. It is sad that my wife's path to recovery has been so rough. She had back surgery! We came in today with her back stinging. We left out barley making it to the car and her not wanting to live any more. So thank you very much Premier Neurosurgical Institute.

I was a patient of Dr. Flamini for multiple years, and he was the best neurologist, if not doctor,…read morethat I've ever had. He was caring and attentive to all my needs and concerns and made sure that I received the best medical care possible. He made dealing with multiple illnesses something manageable, and it was under his care that my epilepsy got under control.

We where referred to Dr.Flamini from our Pediatrician regarding our sons Autism. Dr.Flamini ordered…read morea ton of tests, screenings and blood work. All to be expected , what was not expected was that he ordered an almost $3,000 experimental genetic blood screening without telling us. We r left with a bill that that his office will not help us negotiate or settle. We had no knowledge of the order, just a prescribed blood withdrawals slip from Dr. Flamini. We where told to take the blood order to children's hospital, which we did. No one from Quest , Children's or Dr. Flamingos office told us anything about it being experimental. It is sad enough to have to go through the challenges of having a child with autism but the incompetence and lack of medical billing knowledge from this office is mind blowing. $3,000 bill for one test. One experimental blood test that not one insurance company covers that has no proof of actually working!!

VERY unprofessional office. Staff is RUDE beyond words. Due to new insurance, we had to pick a new…read moreneurologist for my husbands medical needs. Selecting THIS Dr's office has been nothing but a nightmare since we began seeing them. 1. No matter what time your appt is/when you arrive you can expect a wait of atleast 30-45 minutes in the waiting room and another 20-30 minutes before you are seen by Dr Villasana. 2. Dr Villasana doesnt recall previous visits/conversations so you have to remind him of your previous visits (with him ) to him. 3. My spouse visits Dr Villasana monthly for a Neurological disorder and goes to a nearby local hospital for 'infusion services'.. I always wondered why it took the infusion center so long to dispense the medication (we're talking about a 2-3 hour process taking 6 hours).. I was finally advised by one of the infusion nurses that they were waiting for the Dr's office to send the 'its ok to dispense' order. So the Dr's office knew that we were heading to the infusion center immediately after leaving their office and it still took them 3 hours to send the infusion center the 'ok to dispense' paperwork. 4. I faxed over time sensitive disability life insurance forms 2x to only receive a letter from the insurance company a month later advising that benefits had been suspended and that they had NOT gotten the paperwork from the Dr's office. 5. I spoke to XXXXX who advised me that the paperwork had been faxed to the insurance co. I asked that they refax and to fax me a copy for my records as well. Long story short.. the fax I received was NOT what I asked for (NOT disability insurance related ). So, They DID NOT fax the paperwork to the Ins company and here it is 2pm on a Monday afternoon and noones answering the phones.(They just reopened after lunch at 1:15p so where the heck is everyone and why arent they answering their phones? I would NOT recommend this Dr's office, nor am I looking forward to going back. We will be looking for a new Neurologist ASAP.

Brought our 4 year old to see dr Q. There wasn't a 2 month wait. We got in same week (at crescent…read moreneurology). This doctor actually listens to you, thinks, and takes time to explain things. She seems like she will be helpful and flexible (based on our first visit). Dr Q. Seems like she really knows her stuff. I'd recommend her to anyone. The office doesn't look like a pediatric neurologist office (except for a couple toys in the lobby), they might see adults too. Not sure. Nurse reception and doctor were all a pleasure to deal with.

Dr. Lin and staff were awesome. He discussed options and listened to our thought and concerns. His…read morehonest and positive perspective took us from a place of despair to hope

I went to them because of a sudden back injury with pain down my leg that prevents me from walking…read moremore than a few min. The NP spent a total of 10min and only about 3-5 of that was a little push and pull test. She then decided my diagnosis without any tangible imaging to look at. I asked her several times for imaging to confirm and after a back and forth on messaging she finally relented and ordered an MRI. But it was clear from the start that she felt my issue was a waste of her important time as this was "a surgeons office ". I don't know if she had a problem with me being Deaf and had an interpreter present or not I can only make an assumption. After going back and forth for a few days she then said I needed to find someone else to see. I called to speak to the office manager and when I finally did she began the conversation aggressively. Then the Dr took the phone. He was also aggressive and agitated, I matched his energy. Just because you're a Dr doesn't mean you can treat people like dirt and I advocate for myself well. Even after that I tried to send a message that was almost apologetic. I was trying to be able to stay within the wellstar system. They have staff interpreter that come automatically without having to fight for them. It's a constant struggle and one I try to avoid at any cost. But the next day I see in MyChart that the Dr has entered "documentation". Basically he tried to put everything on me, I was the rude and unprofessional one to them not the other way around. I admit I did match HIS energy on the call and that energy was aggressive. But it was only in response to his aggressive demeanor. So he lied to cover his rear end rather than being an adult and taking accountability for himself or his NP. I will now have to find care outside wellstar and fight for the ability to communicate with the next health professional. I can only hope they are more empathetic, professional and allow me participate in my care like every other Dr I've seen does.