I've been here twice and I had a really good experience. The staff were super friendly and answered…read moremy millions of questions lol. They made me super comfy during the process. I needed up buying membership.

Staff is very friendly and professional. Pricing is good. The only drawback is that parking can be…read moreinconvenient.

This was one of the worst customer service experiences I've ever had, and what made it truly awful…read morewas how the owner, Britt, handled it afterward. The appointment itself was already a mess. My sister and I had scheduled 5:00 PM appointments, arrived early, and still waited over an hour before our IVs were even started, with only ONE other customer there. No communication, no check-ins, nothing. At one point my sister pressed the call button multiple times because she urgently needed to use the restroom and was literally stuck with an IV in her arm, and no one came for nearly 20 minutes. We didn't leave until 7:15 PM. Over two hours for something that should have taken about an hour. I was already sick and this experience made it worse. But honestly, the real issue is how Britt handled it after. Instead of taking accountability, she immediately jumped to excuses. She blamed "unforeseen circumstances," another guest, prep time, anything but her own business operations. Even when we clearly explained that we had scheduled appointments and there was only one other person there, she continued to deflect. Then came the communication issues, which were honestly shocking for a business owner. She ignored our emails for days at a time, pushed for phone calls but would only offer weekend availability even after we repeatedly said we were only available on weekdays, and then justified it by saying weekends were the only time she could talk because she has kids. While I can empathize with being busy, that is not the customer's responsibility to accommodate, especially when it is her business that failed. At one point, after a full week of no response, she replied to our availability with a single word: "Ok." That alone tells you everything you need to know about how seriously she takes her customers. She also tried to shift blame onto us, saying there may have been a "lack of communication" on our end and even questioning whether we actually pressed the call button, despite us clearly stating we did multiple times. Being told "our staff said that didn't happen" instead of addressing the issue is incredibly dismissive and unprofessional. And after all of this, she flat out refused a refund, stating "you both received the therapies you ordered" and ended the conversation with "I think it's time for us to move on." That is not how you treat paying customers, especially loyal ones. This was not just a bad appointment. It was a complete failure in customer care, accountability, and professionalism from the top down. I would strongly recommend going anywhere else.

I have never felt more dismissed by a business owner in my life…read more My sister and I booked 5:00 PM appointments and arrived early, only to sit there for over an hour before anything even started. There was just one other client in the entire place, yet no one checked on us, no one communicated what was going on, and we were left completely in the dark. Our IVs were not started until well after 6:00 PM. Once we were finally hooked up, the experience only got worse. I finished before my sister and urgently needed to use the restroom. I pressed the call button multiple times and waited nearly 20 minutes for someone to come remove my line. Being stuck in a chair, unable to move, and unable to get assistance is unacceptable in any setting, especially one that claims to be in the health and wellness space. We didn't leave until around 7:15 PM. What should have been a straightforward appointment turned into a two plus hour ordeal with zero care or urgency shown toward us. What makes this even more disappointing is that I have been going to Replenish for years and have spent hundreds of dollars there. Despite being a long-time, loyal customer, my complaint was not taken seriously in the end. But the most shocking part was dealing with Britt, the owner. Instead of taking responsibility, she immediately went into excuse mode. She blamed timing, another guest, prep work, anything she could think of. When we pushed back with the actual timeline and facts, she continued to deflect and downplay the situation. Her communication was incredibly unprofessional. She would disappear for days, then come back pushing for phone calls but only offering weekend availability, even though we clearly told her multiple times we were only available on weekdays. She justified this by explaining her personal schedule, which again, is not the customer's problem when we are trying to resolve an issue her business caused. At one point, after not responding for a week, she replied to our message with a single "Ok." I genuinely could not believe that came from a business owner. She also tried to turn the situation back on us, suggesting there was a "lack of communication" on our end and even questioning whether we had pressed the call button, which we did repeatedly. Being told that their staff "didn't hear it" instead of addressing the failure is incredibly dismissive. In the end, she refused to issue a refund and instead told us "you both received the therapies you ordered" and that she thinks "it's time for us to move on." That level of disregard for paying customers says everything. This experience was not just disappointing, it was handled poorly at every level, especially by the owner. Save your time and money and go somewhere that actually values its customers.

Christen was amazing and very professional (cool...not stuffy). She came to our hotel room the…read moremorning after a concert and hooked us up , literally, with IV hydration after a fun night! The mobile service is MUCH better than having to find an office, ubering there and back, etc. We had the IV hydration in the comfort of our own hotel beds! I will definitely use iHYDRA8 when I am in ATL! I only wish they had a set up where I live!!!!!

From the owner: On-Demand Concierge Healthcare Service - IV Hydration…read more - IV Vitamins - Vitamin Booster Injections - Lipotropic Injections - Nurse dispatched to your Home/Office/Hotel - Special Events (Weddings, Bachelor/Bachelorette, Production Sets, Recording Studios) - Perfect for: immune system boosts, hangover relief, beauty/cosmetic enhancement, athletic performance, weight loss, overall wellness.

I've been going to eia for over a year now and couldn't be happier! I see Daniela for Botox/filler…read moreand I trust her 1000%. The clinic is so beautiful and in such a great area. I've sent all my friends there as well! 10/10 recommend!

From the owner: Ezratty Integrative Aesthetics is a luxury boutique medical aesthetic and wellness clinic. We…read moreprovide non surgical medical aesthetics and concierge integrative wellness backed by science and delivered with safety and integrity. The private atmosphere creates an elevated client experience. We empower clients to partner with us to create a bespoke treatment plan to achieve their goals of looking and feeling their best.

Great experience- highly recommend! Everyone is so friendly and accommodating. They make sure you…read morefeel comfortable and at ease!

I went to Vida-Flo Decatur for IV hydration due to some medical issues and left with a blown vein…read moreand deep bruising down my arm. The person administering was clearly uneducated enough to handle this kind of procedure and was the only person on the floor that day. This experience left me truly so traumatized I couldn't make myself go back to use the passes I purchased. Thereafter, how this location has handled it ever since has been so upsetting. I have called repeatedly and cannot get a single person on the phone. I have emailed. I even went in recently and they told me I had to continue to wait for a response. Its been a week and its not coming. The result has been no refund, no callback, no reply, and no willingness to talk through a compromise. I walked in trusting them to put a needle in my arm, and its not the first time I have had this kind of service but definitely will be my last as its too risky. If you are considering this brand, please understand that if something goes sideways, you may be completely on your own trying to reach anyone about it and you will not get your prepaid services back.

Had Chris come out to my business and give me the optimal wellness IV! I felt so great that I had…read morehim come the next day to my home to give my husband one as well before we left for vacation! Highly recommend!! :)

Chris was absolutely amazing, he came to my house because I was feeling under the weather, hooked…read moreme up to a immunity cocktail and was feeling amazing later that night. Smooth, painless, and convenient. Highly recommend!

Thank you! Grateful to access your service during an illness. This is a comfy setting and relaxing…read moreatmosphere. The staff are friendly and kind.

From the owner: Hydrate IV Bar Glenwood Park provides IV therapy, vitamin injections, NAD+ therapy, Niagen® NR,…read morepeptide therapy and mobile IV services in a comfortable, modern wellness lounge. Every IV and injection is administered by an experienced Registered Nurse with medical oversight. Our services are designed to support hydration, energy, recovery, immune health, athletic performance, travel recovery, healthy aging and everyday wellness. Guests can choose from signature IV cocktails, customized options, quick vitamin injections, memberships and first-visit offers. Not sure where to begin? Our team will help you select an option based on your goals, schedule and preferences. Located at 880 Glenwood Ave SE along the Atlanta BeltLine, we’re convenient to Glenwood Park, Grant Park, Ormewood Park, Reynoldstown, Madison Yards and East Atlanta Village. Walk-ins are welcome, appointments are encouraged and free parking is available.

Great people, love the results! It was a casual and welcoming environment, and I'm bringing a…read morefriend to join with me, today!

I have been a loyal member of Hydra+ for years, and today I unfortunately experienced the worst…read morecustomer service of my entire life at the Buckhead location. Jade was at the front desk when I arrived this morning and was unbelievably and unnecessarily rude to me. I had just gone in for an IV, but her abysmal attitude made me turn around and leave. She is not the type of person who meets the standards of decent customer service for a fast food service, let alone a wellness therapy provider. I would hope the owners of Hydra+ do not find it okay to speak to another human, let alone a paying customer, in such a way. I have only had positive experiences with Hydra+, but as long as Jade is with the company I will not be returning to the Buckhead location

I'm quite the active girl. I like hiking, going to the gym, and pretty much anything that requires…read morephysical activity. One of the downsides is that I do get aches and injuries once in a while and I thought why not try Cyrotherapy. I'm a big bargain shopper and I found the Polar Lounge vía Groupon. Let me tell you what a wonderful delight it has been! The customer service is on point. Greeting you with a warm smile from the get go. The establishment is fabulous, has an amazing aura and vibe. They give you little cute polar bear shoes to wear while doing the procedure, which goes to show their attention to detail. I was told to pair it up with the infrared sauna. It's an amazing experience. Cold than an hour of warmness. You get to watch television while in the sauna if you desire. Thus far I've seen improvement in my sleep as well as my skin. I did the eight sessions and I'm most likely going to be doing more. It's safe to do once a day, and they explain to you all the details & benefits. As well as any concerns you may have. If you care about your body I would check out this place. Treat yourself!

Absolutely awesome!!!! Going in for my third visit in a week. Got me down to fit into a dress I…read morecouldn't zip. The infrared light bed was phenomenal.