Hard to coordinate with and very inconsistent. Too many people responding on their behalf and none…read moreof them document anything it seems. Nobody knows what anybody said to the last person they talked to.

Bad service, they couldn't resolve the problem then still charged a bunch of money. They are not…read moretrustworthy.

I own a roofing company here in Los Angeles, and we've been working with Nevo and the Reactic…read moreRestoration team on multiple projects. They've become our go-to company for restoration work, and for good reason. Nevo is great to work with, always responsive, easy to communicate with, and makes sure things get done right. Most importantly, the homeowners we've referred to them have been really happy with their work, which means a lot to us. It's not always easy finding people in this industry you can rely on, especially when you're trusting them with your own clients. We've had a great experience with Reactic and I'm happy to recommend Nevo and his team to anyone looking for a reliable restoration company.

I wish I had the positive experience others seem to have had. I only scheduled a quote with them,…read morebut I'm not going to use them based on my experience. I was trying to get a quote on removing mold from my vents and possibly fixing ceiling damage. I guess they don't go to condo units all that often because despite telling the scheduler over the phone and in email what my unit number was, it was never included in my address. In my experience, most services will give you a notification that the technician is on their way. I got notified when the guy called me because he went to the HOA office, since he didn't have my unit number. The HOA wouldn't have known anything even if someone was there since I own my condo and am responsible for the inside. The guy arrived, walked around inside with his dirty boots, and only peaked into my vents which were my main concern. He did test the stains in my ceiling with what I assume was a device that measures moisture. Then he said "I have everything" and left. No "goodbye" or letting me know what he saw or what next steps could be taken.

Boaz is a reliable and trustworthy contractor. His quotes are fair and clear. He has a eye for…read moredesign. His craftsmanship is top notch.

Boaz Bryant was great to work with in our new construction project. We added a (big) tiny home…read moreduplex to the back of our 85-year-old detached garage. (The Garage Mahal ) He was extremely responsive and patient with all of our questions and we love the finished product!

Absolute professionals. Which is what you need in these situations. They helped us through our…read morewater mitigation process.

They probably don't have any other bad reviews because they probably scared their unsatisfied…read morecustomers with their lawyer, as they tried to do with us. These people came in during our emergency pipe burst situation and took advantage of us. They are part of Your Home Expert, a contractor business. YHE told us they would "fight for more payout" because the mitigation company chipped a tiny bit of tile in the hallway while they were tearing out the carpet. Red flag! They are the mitigation company! They know how to game the system so insurance pays out more, and who suffers? You, the policyholder, and your neighbors, whose premiums are just going to go up as a result of higher insurance payout. They claimed they found a mouse in the wall when drilling the holes to dry out the walls. I find this unlikely, because the holes are so small and spaced apart. The odds of drilling directly into a mouse? Small. This was confirmed when I spoke with an actual reputable company, who said that the likelihood is incredibly low. And, even if they did find a half-skeletal mouse, that is not grounds to elevate to Category 3--if anything, they would just cut out that area and clean that area. Speaking with a reputable company made it very clear the difference between a legit, respectable company and this Restoration "Experts" company. Bigger companies try to do as little as possible and be as minimally disruptive as possible. Restoration "Experts" tries to extract as much payout as possible from your stressful emergency situation. They manipulate you into thinking it's "YHE + you VS. Insurance Co" but it's not. If you just ask your insurance company for help, they will help you. ALSO, PSA, if you own your home (no mortgage), YOU CAN DO WHATEVER YOU WANT WITH THE INSURANCE MONEY (policy depending). Don't let these people lie to you and tell you that you have to use X money for X, because it is NOT true (policy depending). That is straight from the insurance company itself. Double check your policy to confirm but that was the case for me with my insurance company. YHE will probably try to threaten you and say they'll report you to your insurance company and TDI, but news flash! They have no basis to do so and are just trying to scare you. Don't trust these people. Go with a more reputable company. Please.

What a wonderful business, extremely nice people with great ideas. If you're looking for a great…read moreconstruction company, look no further, you can't do better than HDP. Ray, the head of the company, is extremely knowledgeable and very kind. They have an interior designer, Nohemi, that has a great eye, and we loved her design portfolio. Our budget and time frame ended up being a little tighter than we had originally hoped due to some required foundation and electrical work, so we had to scale back our project and go with a smaller business. However, we are hoping when we do our next project, which will be the kitchen, that Ray and Nohemi will be available. Would love to work with them beyond just the design phase.

Again, HDP Construction rocks. We used Ray and his team to do a complete remodel inside out…read moreoutside in 2016 and couldn't have been happier. YES, their were Construction delays and hiccups along they way. It's called Construction for a reason. But what we love about HDP is they stand behind their work and they are as honest and trustworthy as you get. Just incredible people. It is 2025 and we again have a few projects we want to do and some things we want updated. Ray was able to reach out to the subcontractor who worked with us during our 2016 remodel to make changes to our home security system and cameras. Seriously, almost 10 years later. We had a custom built steel gate installed in 2016. Ray still knew who built it and knew what would be involved at adding a new coat of paint. Ray also helped with moving us over to one system like Ring, Nest,or Wyze. Instead of a hodge podge of various products. This has been huge. During that process he reminded us that the new code requires 3 smoke/fire/carbon detectors. We have referred several friends to HDP and allowed individuals to tour our home and inspect his work. Because we continue to be that impressed. Last week we again gave him a long list of normal wear and tear items to more extensive projects and he submitted his review timely and accurately along with a couple suggestions. We look forward to beginning the next list of projects.

This company price gouges if you select self pay. I had a water emergency. My bathroom and bedroom…read moreflooded. I was able to get up most of the water myself with a wet vac, but then this franchise location dried things out....that is all!!!! They quoted me $4700+. Since this happened at night and I didn't have many other choices, I accepted it. They put down 9 fans, 1 dehumidifier and a hepa thing. After that night I decided to file a claim. Once my insurance company received the paperwork from ServPro, all of sudden, the price was only $2400. They claimed that because they were a preferred vendor with State Farm, there is a discount. BY HALF?? When I asked State Farm about this, they said it's only a 10% discount on equipment. So yes, they price gouge!! Additionally, they required me to pay half of the original $4700 quote up front, which I did that night. I then realized a month later, they charged me the other half as well. So now I'm dealing with that. DO NOT USE THIS FRANCHISE. The girl I spoke to to determine why they originally quoted me a high rate was Lauren and she was so rude! STAY AWAY from this franchise!

Very bad service . Don't even consider this company for your restoration work . They will not…read morecomplete your work and leave you unfinished for quite a long time .