OCI Restoration did a great job handling the water damage in my home in Raleigh. Andy and his team…read morewere professional and the work was done right. Quick and efficient! They sealed off the affected area to protect the rest of the house, removed the damaged drywall, and had fans and dehumidifiers running to dry everything out. Would highly recommend them to anyone dealing with water damage.

OCI was very professional. JD and Dana explained everything and provided excellent service. Since…read morethe weather warmed up we've had a stale smell in our home. Our duct system had never been cleaned. OCI cleaned it up and our whole house feels better!

They use inferior subs and don't stand behind their work. A sub cut a pipe behind my master bath…read morevanity and covered it with drywall. The leak was slow but after 3 years it showed up through mold and mildew behind the vanity. APR did nothing!

If I could less than a star I would. Please do not use this company! we had a fire on 12/25/2021…read moreand did not get our house back until 3/31/2023! Their subcontractors were absolute the worst of the worst. We are still dealing with them because our hardwoods are so messed up. They will not take responsibility for the work even though they know they put us through hell for 17 months. I am sure this review will get deleted just like they have other reviews I have left.

I contacted Independent Restoration Services to request a flood damage assessment and demolition…read morefor my home. They responded immediately and guided me through every step of the process. Their crew was highly effective, communicated clearly, and handled everything with professionalism. They even spoke directly with my insurance agent, which made things much easier for me. I especially appreciated their transparency -- they were extremely candid throughout, which gave me confidence in their recommendations and work.

Excellent service. Jeremy was at our house within a couple of hours after we called and was very…read moreprofessional, knowledgeable and helpful. They completely resolved all our issues and we were totally satisfied with the service we received. We highly recommend this company!

Mike is awesome, he installed a metal roof and gutters on my new chicken run. Called him up, gave…read moreme a same day quote. Came out to the house a couple days later to go over everything. He ordered the material and had it in a week, scheduled the job and finished in a day. Came out perfect, great guy.

Mike came and inspected my roof for free. He noticed visible plywood and a lot of wind damage to…read morethe shingles. He worked with my insurance company and was able to get them to cover the replacement of the roof. The roof was replaced quickly and He worked with me to pay back the deductible for the roof. He was great to work with and my roof looks great!

We had a water loss the day after we moved into our brand new house! Emerg+NC was there quickly to…read moredry everything and make the necessary repairs. Without Emerg+NC's fast response, we could have had a serious disaster on our hands. They saved us from having a much more expensive problem by arriving quickly and doing such thorough work. They were fast, courteous, and professional and got the job done so that we could get settled in our new home. I definitely recommend them if you're ever in the unfortunate circumstance to need their services.

This company is awesome. While the hurricane was still going on, they came out, evaluated my water…read moreleak, and set up equipment within hours to fix it. I can't recommend Ryan and his guys enough for the fantastic job they do and the courtesy they provide during. Would recommend them to anyone for any of your home/ office needs.

Had a toilet leak with hardwood damage. Jake was quick to answer the call. Landon arrived quickly,…read moreevaluated the situation and navigated me through the mitigation, repair and insurance process. I value their integrity. 5 star

Jake came by my house this morning to try to find out where/how water was seeping under my living…read moreroom hardwood floor in two corners. He spent an hour looking/digging around the area until he finally solved the mystery-- water was coming through a couple tiny holes in the bottom of the exterior door casing. We confirmed it by pouring water on those spots and watched as it dripped inside. Crazy. Very friendly, thorough service and an incredibly reasonable price. Thanks, Jake! I will definitely call you again if I ever have water damage issues in the future, and will recommend you to friends. Oh, and he fit me into his schedule the day after I called him. I appreciate that.

We had a water leak from under the fridge and Wren was happy to make time to assess it after hours…read more A few days later after we were back in town, he reassessed it and told us the moisture levels were back to normal, and we didn't need his services. A very honest company that won't sell you services you don't need. Would highly recommend!

Here's your sign to hire Carolina Restoration Services for ALL of your restoration needs - you…read morewon't regret it!! We had a pipe leak that started in a closet and quickly turned into far more work than we ever expected. What began as a small issue became a full first-floor restoration -- new flooring throughout, drywall replacement, painting, and new trim. Needless to say, it was a much bigger project than we were prepared for. We initially hired another restoration company and spent over a month struggling to get updates and track down invoices. They even told us we didn't need to replace our bedroom carpet -- but when Carolina Restoration took over, they immediately recommended replacing it to properly mitigate the risk of mold. We are SO thankful they did. That level of attention and care made all the difference!! From day one, the Carolina Restoration team made the entire process seamless and organized. Our project manager, Sam, was personable, knowledgeable, and truly put us at ease throughout. They coordinated with ANS Painting Company, and Alex and his team went above and beyond -- not only repainting walls beautifully but even painting our baseboards to match our kitchen cabinets! The attention to detail was incredible, and our home truly looks better than ever! From start to finish, Carolina Restoration exceeded every expectation. They kept us informed, prioritized our comfort, and somehow created a sense of normalcy while our home was under construction. We are endlessly grateful to Sam, Alex, and both teams for their professionalism, kindness, and thoroughness. You won't find a better restoration company in Raleigh -- seriously, this is your sign to hire Carolina Restoration Services ASAP!!

We called this company to do an inspection when we found carpenter ants and what we thought might…read morebe mold after removing some drywall. They sent Braden and Darwin to do a free consultation. They were prompt, thorough, and very professional. They used a moisture meter to check all around our house and, luckily, they said we didn't have a serious issue and the dust was not mold. Even though they had an incentive to find a "problem" to be able to do paid work for us, they had the integrity to give a true assessment for no restoration. We sincerely appreciate them and will definitely call them if we have any need for services! Thanks for your help. Recommend based on this alone (though, again, they didnt perform full services for us).

Over Thanksgiving, with 12 people staying in our house (2.5 baths), our daughter noticed a water…read morestain in the downstairs ceiling under our 2nd bathroom. It didn't seem to be actively leaking, so we waited until Monday to get a plumber in to have a look. One leaking toilet seal (wax floor seal) later and our house was +70 dBs louder with our bathroom floor tile removed and drying equipment upstairs and downstairs. I'm glad we called Professional Restoration Services! They have been so helpful and professional (of course!) throughout the water mitigation process. They quickly assessed the issue that the plumber had seen (subfloor damage) and began work on demolition, mold removal, and drying out the area so it could be repaired. Drew (OSU fan, but I won't hold it against him) was great in his initial assessment and was helpful with explaining the process and even working with the insurance claims adjuster who happened to be here at the same time. Esam, Cameron and George performed the service and daily checkups and were always friendly, helpful and professional! And everyone was very thoughtful with their cleanliness (always wore booties in the house, laid down plastic, etc....)! They are a local company and I would definitely recommend them to anyone who has to deal with water mitigation and damage issues in their home! This review is for the water mitigation portion of our service only, I'll post another, separate review for the repair work after it is complete.

Great service. Quality work. And the price I was quoted. What more can you ask for? I would…read moredefinitely hire the Elite Design team again... and I will.

Valentina Cordoba offers nothing Elite about her services. I…read moreended up paying $31k out of $41 for a Lowe's builder grade master bathroom and she never gave us faucets, mirrors, lights or vanities!! She only brought me Lowe's Tile even after I said I didn't want it. All the tile was heavily discounted or being discontinued. She charged us $15,250.60 for the shower and she didn't want to tile to the ceiling. The tile butted out from the crown so much so that we had to have the crown removed and replaced in the shower, which she charged us $2156 for 3 pieces of crown molding. I had to buy more tile from Lowe's later on and it was $3.50 a piece. In a meeting, she mentioned how she wouldn't work with someone who had their own tile even though she kept referring to a client and showing me photos who spent $50k on their bath. Lo and behold she let it slip how that client had their own tile. However, she loved to reference that photo. We paid her $2449.50 to supply and install a frameless shower door. The first shower was broken. She accused us of breaking it! It took total 8 weeks when it was supposed to be 4 weeks and we only got a partial bathroom. Eventually we did get a replacement shower but she refused to just refund that money from the contract and let us have it installed with my new contractor. She only offered a new shower which she ordered on Wayfair for $500. We paid her $412.30 for vanity lights. I was able to see these because she had them delivered to my house. They were $30 each from Amazon! They looked so cheap and dinky. We paid her $375 for mirrors. After seeing the lights, I refused the mirror. In good faith, I gave her back the Delta faucets over $475 with explicit warning that we would not pay for them. She gave some ridiculous reason about insurance and those faucets. At every turn her answers were no, can't be done or pay more. At one point, she told me the look I wanted for my niche was an AI generated photo and that it wasn't real! It was such a farce. We went round and round over a basic built in look I decided for the niches. She talked me out of one large niche instead of 2 citing it would look messy with my bottles. At the time, I agreed. I hate them now because I lost precious space and her worker shorted me even more space by leaving excessive tile overhang all around. To achieve this look, a carpenter needed to perform a miter cut. She referred to her guy as a 'master carpenter.' Any master carpenter should be able to perform a miter cut. Either her 'master carpenter' could not do it or she just refused. She never said why or gave the option for us to pay extra for this one. She cost me a 15 year warranty with my heated floor, which initially she only wanted to do a strip from the door to toilet. She charged me $2778.75 for that strip then told me for $400 more, I could have the entire floor. Of course we chose the whole floor. I had a previous quote from another contractor for $2k on that floor. We now have a 10 year warranty because she didn't own the megohmmeter to perform all the necessary tests required by Schluter for the floor. She also almost ruined my lifetime warranty on parts because she didn't use the specific mortar required. Thankfully, I caught it in time for them to purchase the correct mortar. She refused to give me the warranty info during the installation process which would have clarified she didn't have the meter. She waited until the end and beyond with my husband and I begging her for the warranty information. She was completely unorganized and tried to appear more important than we think she was. Her assistant LIVES in INDIA! She's so cheap she employs a woman who has to work nights to answer your emails. Even her subcontractors, electricians, refuse to work with her anymore. The electrician apologized to me one day because he was standing there during a conversation with me, Valentina and her workers, which btw, she sent her workers home then, stating they were frustrated. Her spanish only speaking workers looked confused. It was 10:30am and they'd only been there maybe an hour. The electrician apologized for Valentina on that day and told me I wasn't the only person who had issues dealing with her, that she can be aggressive and bully ppl into doing what she wants instead of the homeowner. The kicker and the reason we fired Valentina was because she measured the vanities incorrectly. She wanted to cut my door trim or better yet, she wanted her 'master carpenter' to cut the back of the vanity, which may have affected the drawers. She wanted to charge us a custom fee on top of that if they were cut, after the $10k we spent for the vanities. I learned just how inexpensive those vanities were during this process. She later charged us $1500 for a restocking fee for those vanities!! She said she would, "write off that remaining balance for us." Yelp cut me off at 5000 words