I recently started therapy here a couple months ago. The process was very easy. I got scheduled…read moreright away. My therapist is amazing! I had some issues with my insurance but the billing team was very helpful. They notified me right away about the denials and helped me with my claims. They also called my insurance company and resolved the issue for me. They went above and beyond with the support they provided.

This place was recommend to me by a friend. Best therapy place! I feel like the staff really care…read morefor my well being. Can't say enough good things!

I will forever give this facility the highest ratings. My daughter has been a client here for the…read morelast 5 years and we have NEVER had any of these issues that people are stating. We have never been misdiagnosed, treated poorly, felt unsupported in any way or form. We love this facility and the owner bless her heart is just fantastic. The office staff granted a lot of new faces have come into the main lobby but the olde4 staff that is still employed here we adore them and couldn't be more excited to see them here still every week. Having a medical facility like this is not for the weak. I cannot speak for all of the others but I can speak for myself and my child. Shortly after my daughter began services 5 years ago I began services for myself. I have theowt kind hearted and amazing therapist in my life. I couldn't do it with our the help of this therapist. Her therapist is AMZING and she connected with this special person the second she met the person. Instant connection. As a special needs mom this meant we were in it for the long haul. Here we are 5 years later going strong. Please put faith in the clinic and not everyone has bad experiences. Trust your gut instincts. Speak your mind and ask for the owner. How can she fix what she doesn't know. Thank you Clear view for being so amazing for our family. Amanda & Briar

I'm so sad my therapist moved to this location…read more The most egregious issue is the erroneous billing and lack of follow through in correcting it. I got a text message during Thanksgiving dinner saying I owed money. Why text on a holiday? The place isn't even open that day?? I put in a request through their website for the bill to be corrected explaining I paid the co-pay (you pay before you see the therapist) and that no one communicated any change in network or fees. (Ex: $35 copay but they said I owed over $100!) I also suggested to not text people getting therapy for money on a holiday. No one responded to me. Maybe their website inquiries aren't read. I wouldn't be shocked. So, I called and left a VM. I got a call back the next day just quickly saying to disregard the text and that it was a billing error between them and risk management. I thought this was okay. Mistakes can happen, 'tis the season! Be thankful it was resolved and no harm beyond a little stress. But no...!! Today, Christmas! First one with my son, just getting him to nap...and another text for the same balance?!?! What??? I sent the handy "stop" reply so they cant bother me again. But it's so insulting and aggravating. After saying it wasnt even a valid bill and to ignore it...I get the same message on the very next holiday?! Not any day in between?!?!? What perverted person automated their system to send these on holidays exclusively?? Besides their mismanaged billing, the building itself is so strangely used. The lobby has barely any seats now because they decided to curtain off most of it and let support groups meet there. Seems fine, right? Until you are waiting in the cramped lobby listening to the issues the group members are having as if you're part of it!! Family problems, marital problems, money problems... The staff has like ambience and a TV or radio going on so it's an annoying jumble of noises that only block out the receptionist and not the group. It's like the Wizard of Oz, ignore the people behind the curtain! The rooms seem to just be up for grabs because we never met in the same office. And some didnt have AC so you'd be sitting there with just a tiny fan blowing while trying to get therapy. I never blamed my therapist and for the first few visits at this place I thought it was temporary. I imagined it was a new group setting up shop and on the way to be streamlined and relaxing! But...it seems to just get progressively worse. To end on a happy note as it is christmas, the parking is convenient, it has nice streets to walk down, it's close to the freeway, and it's clean.

I had an amazing experience at Benchmark Transitions. Not only was I very informed about my disease…read morebut I felt cared for by staff. Treatment is either happening FOR you or TO you. You can take your pick. You'll truly only ever get out of it what you put in. I am 4 months sober today with the help of all of the friends and mentors I got the privilege to build connections with through my time in treatment. If you absolutely want this for yourself, you have to work for it and stay connected. Not only did Benchmark guide me through my most devastating point in life, but through their Alumni Program, I've found so much strength and hope by remembering where I came from and staying in the middle of the pack of likeminded addicts and alcoholics who only strive for a better life for themselves and to help others along the way. Also, they are pet friendly! I could not have gone through this with my road dog. Harley has become a member of the Benchmark family and loves her sober aunts and uncles with all her heart.

The out patient is amazing but there house is not livable because they have 14 beds and 1…read morerefrigerator and that's not acceptable it would not pass inspection because u can't have 14 people and one refrigerator it supposed to be 4in a refrigerator so someone is not doing the right thing I should know because I was there. Also there air conditioner don't work properly so if your planning to go there be prepared to lose out on your money just being honest we don't live like that anymore

Overall, great place to reset yourself. I started off as 5150, but then it turned into a 5250. They…read moreheld me the full 14 days. I classify this asylum as a ritz-Carlton. The staff is so friendly, it feels like they are the chik-fil-a of hospitals. You will not go hungry here. But you will get bored of eating the same food every time. For snack time I got 2 milks, 2 pb&j sandwiches, and got granola bars and snuck them into my room in case I got hungry when food isn't available. I had to go to court. I was ordered by a judge to take my medicine and stay in the hospital. One day, it was action packed! There was a guy who charged at a metal exterior door and he escaped for a little bit. Honestly, I thought about doing the same thing, but I couldn't risk getting my time extended because my family is going on vacation a week after my discharge. You get to see the different levels of severity of mental illness. There was one lady who looked like she could have been a professional model if she never did drugs. She flipped her food tray during lunch and made a huge mess. Staff is super friendly. Elizabeth (social worker), sorry for pestering you that one day. Also I stole a few towels. I didn't steal the blanket, I thought that would be too much. It was at this hospital that I realized I have a dual diagnosis of Savant syndrome Bipolar (not schizoaffective)(I don't hallucinate) Alcohol and drug abuse. I gained like 20 pounds here from eating 3 meals a day and 3 large snacks a day and doing zero exercise. I'm writing this the morning after my discharge. I'm starting to accept after like ten years I need some medicine to keep me level-headed. I did and am going to do therapy to be normal. I'm going to do this cuz the girl I live wants me to "get (my) shit together." I tend to be fearless and extremely ambitious when I am manic. Then sometimes I am depressed and just want a gun to pop myself. I was homeless in my car and on the sidewalks too. Overall, I am being rehabilitated correctly with a solid foundation. I want to be rehabilitated and be normal so that I can win her back.

Literally the worst providers and system "health" or otherwise- I've had the misfortune of…read morevisiting. super unprofessional, lacking basic caring and compassion, unskilled providers, and general demeanor that fails at excellence and does not meet even the most basic standard of care. they deserve zero stars. Never send your kids here

After I retired and my husband was still working I recognized that I was having problems dealing…read morewith the lack of structure and interaction that my 28 year teaching career had provided. I also wanted to improve my relationship of 30 years. I started seeing Tracy Covington and within the first few weeks she had helped me gain insight into myself and my husband that transformed my approach to my marriage for the better. Over the next many years, she helped me work through so many issues: anxiety, self-doubt, illness and recovery and she was always, always kind, generous, warm, wise, and able to communicate in ways that gave me many "A ha!" moments. I cannot recommend her services highly enough!

Dr. Covington is an excellent psychologist in every way. She is compassionate, warm, and extremely…read moreknowledgeable in her field.

I left a message to My psychiatrist dr Ugwu and she call me right away she is treating me for…read moredepression and anxiety (it runs in my family both of my parents) Dr CHIKA UGWU is exceptional, caring, understanding and patience with this old lady, I've been dealing with a strange, unusual burning pain in my upper stomach where the esophagus and stomach connect, after 30 years and 3 upper endoscopies every 5-7 years and all tests that are available now days, prilosec, the purple pill (cannot remember the real name lol), etc. FINALLY! Chika Ugwu prescribed abilify which took care of the pain caused by anxiety (I think lol) this med is used for different conditions it was prescribed for my deep depression since taking prozac and Zoloft for years on and off didn't work, to me it is a miracle since I couldn't drink water only sweetened drinks which calmed my pain I avoided spicy food, most fruits and veggies but the pain only decreased to a certain level. After taking abilify for about 2 weeks my pain disappeared, my love for life came back but... it made me gain around 6-8 pounds in 2 months so she changed my meds to a similar medication same effect, side effects but no weight gain! After 2 weeks I feel great and no weight so far yay! What I like the most is that I can see her often so she can check how the meds are working! thanks dr Ugwu for taking time to talk to m, checking often how I am doing which is very rare these days

I tried being seen for anxiety and was scheduled 2 different times with a Dr in LA virtually (once…read moreI met with him he was kind Dr. Tejon Woods), which I am in the Inland area. First appt I never got the link, 2nd appointment was when I found out he could not help me because of the distance. So the initial scheduler definitely does not know their area so I was super annoyed because I was waiting a week. Finally re-scheduled with a local Dr the lady that day definitely was kind and understanding. I arrive virtually to my now 3rd appointment with now Dr. Mareena Miller and sat waiting in the que for an hour and she never showed up to the appointment. The ladies in the office are completely clueless when it comes to how to deal with their patients--this was on a Sunday. I kept being told to sit and wait and then they send a new sign on link without saying so so I was sitting in the wrong que and finally jumped in the correct one (I think) and still no doctor. Highly disappointed and will NEVER refer anyone here. For you office staff--try to think about the patients you are working with and some have mental needs and the way you handle a situation can a bad affect on that individual. The lack ok knowledge and care sent me into a spiral and had a severe panic attack which landed me in ER. Hope you all had a wonderful Sunday because I sure didn't

Absolutely terrible... With the exception of some of the facilitators (which are apparently no…read morelonger there) all the house staff and administration are absolutely useless and incompetent or at least the ones i had the displeasure of working with. Ron is an ego manic who would rather decorate his office with expensive Supreme brand merchandise instead of oh i don't know, fixing the vans with broken seatbelts! Mr. K. Brady. (no relation to Tom Brady) inappropriately made crude humor comments about a medical condition I have that affects the skin. if you're looking for care in that area look at Benchmark transitions in Redlands I've been wanting to write this with you for a long time but I feared retaliation. do yourself a huge favor and don't come here. if you're already here, talk to your insurance about transferring.

New Origins helped our son tremendously. He went in a scared boy and came out as a confident young…read moreman. The skills he learned here made him more self sufficient and able to function in a drug free world. Everyone on staff is excellent and caring. You are treated like family here, and I feel New Origins saved our son's life. Thank you to Ashley, James, Brandon, Cory , and Johnny for their care and dedication to recovery.

I would highly recommend Selah Sustained to anyone looking for a great therapist! The office…read moreprovides a welcoming atmosphere and friendly staff.

From the owner: Book appointment today!read more

This is really great no more Hospitality Drive except for psychiatrist. I love my counselor Shelli…read moreB. If you are looking for a counselor, I highly recommend Shelli and Kaiser Mental Health in Redlands.