I rarely leave reviews, but my experience at this therapist office with my family left me genuinely disturbed and disappointed. We come from a military background and deeply value professionalism, structure, and respect--qualities that were sorely lacking here.
We arrived 30 minutes early to our scheduled appointment, only to be told five minutes after the appointment time that it had been canceled--without any prior notice. No apology, no explanation, and certainly no accountability. This level of disregard for people's time and needs is unacceptable, especially from a place that claims to be a mental health haven.
The waiting area was incredibly uncomfortable. While our family is open-minded, loving, and accepting of all walks of life, we did not feel that the space was safe or appropriate--especially with our four-month-old newborn present. The behavior and general vibe of the people allowed to linger in the lobby were unsettling, and it made us question the level of discernment and professionalism of the staff.
It's deeply ironic that this office markets itself as a safe and healing space, when in reality, it induced more stress, confusion, and anxiety than any other environment I've stepped into for mental health care. It's difficult to imagine how someone working in this field could appear so mentally unwell themselves--and even more difficult to understand how they were hired to help others.
If you are not part of a very specific demographic or ideology, and especially if you are a working-class or military family like ours, you may find yourself feeling very unwelcome and out of place here.
Please be wary. What this place claims to be and what it actually is are two very different things. read more