Cancel

    Open app

    Search

    Restorant papyrus

    3.0 (2 reviews)

    Restorant papyrus Photos

    Restorant papyrus Reviews in Other Languages

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Van der Valk Hotel Brugge-Oostkamp - Standard room

    Van der Valk Hotel Brugge-Oostkamp

    (6 reviews)

    €€€

    This experience is a hard one to rate. I feel the food was four stars but the service was three…read morestars. So really a 3.5 is the real rating. At this point in early August 2018 this hotel is under construction but no one mentioned that in the reviews on TripAdvisor. {TripAdvisor is more popular here in Eastern Europe than Yelp which I am disappointed by because I feel I can search more specifically on Yelp and Yelp reviews mention early important things like when restaurants are cash only that TA reviews never mention. But to see more reviews you must search TA.} You can see they are trying for a very upscale feel for their new decor at the hotel but it's so incongruous next to the construction rubble. Ok, on with my review: the staff were all in their twenties, some younger and although there seemed to be a lot of them, we still felt ignored. No one greeted us so we had to ask at the bar. After being seated by one person, menus brought by a second person and water delivered by a third person we had no idea who our waiter/waitress was! They didn't seem to know either as no one came to take our order for an uncomfortable amount of time. We flagged down our first staff member and she took our order. After the meal was delivered by a fourth (!) waiter we were never approached again. No questions about needing anything or for more drinks. We finished our meal, each used the facilities and when we were all together again at the table no one had still been approached by staff. The restaurant was about 1/2 to maybe 3/4 full, there was lots of staff, but they would disappear to the point where none could be seen. We ended up wanting to leave to get to another place on time so we asked for our bill at the bar. I kindly and calmly told all of this to the young manager as we left as true constructive criticism which he thanked me for. The ironic part was the food was good! Smallish menu which we prefer but nice round selection of food. I got the risotto, husband got beef filet, son got sole fillettes. It was all four star food. Bread was good, fries came with one of our meals and they were also tasty. A small house salad with bitter greens was also part of the meal. For the $$$ price service should have been as good as the food. Hopefully it improve

    Absolutely acceptable hotel, close to Brugge city. Modern, spacious rooms, great bathroom,…read moreprofessional service. Big parking lot, gym, bike rental etc.. It's close to the motorway, so be prepared to hear some noise. Also noisy, the aircondition. All in all, good experience here.

    Restorant papyrus - restaurants - Updated May 2026

    Loading...
    Loading...
    Loading...