I came in here looking to get a doner kebab after class. Instead I got a decent but expensive shoarma plate and a weird experience. The guy who greeted me when I went inside the restaurant was very friendly. I said in about 6 different ways to him that I wanted to order something for take out, 'afhalen', 'meenemen', and so on, and he said 'alles mag' or 'everything is possible'. So I gave him my order, and he told me to sit down and be 'rustig', and asked me all sorts of questions about where I'm from, where do I live, do I have a husband, a child, what do I do for work, etc. He introduced himself, shook my hand, and was super friendly but eventually he went back to setting up the delicious-looking buffet that would be available in a few hours when they opened late due to it being Ramadan. So far, so good.
Then some guy brought me a basket of bread, and a bowl of ranch sauce, and I thought this was strange, but oh so delicious, so fine I'll go with it. Then the friendly guy brought me a plate with my food on it, even though I ordered it to go! I said I ordered it to go and he said I should sit and stay awhile. Every feminist bone in my body was protesting that this man decided he knew better than me what I wanted, but the bread and ranch sauce were really good so I stayed.
As for my meal, other reviewers are right, the meat was of good quality. Overall the sauce and bread and meat and veggies made a nice combination, so it was much nicer than getting a doner kebab. But it was more than twice the price of a fancy doner kebab. Friendly guy asked me if I wanted something to drink, which I figured would be free, since he was making me eat there, but then he charged me for the tea when I paid for my meal! That kind of pissed me off that I paid another 2 euros for a drink I didn't need if I just got my food to go like I asked.
The real trouble came when I was done eating. I could only finish half of my meal, so I went up to the friendly guy and asked if I could have the rest packed up to go. Other people had come in after me and left with food to go, so I knew it was possible to get take out there. There were about 4 people waiting for food to go when I made my request to get my leftovers wrapped up. I have no idea why I had such a hard time getting my food to go, when others didn't. Friendly guy told the not-so-bright woman busing tables to wrap up my food, and she took the food away. I paid and was waiting and waiting, and my wrapped up leftovers never appeared. Then I asked the guy again, and he said he'd ask someone, and I asked the dim bulb who cleared the table and she started complaining 'you can't have take away, you ate here' and when I said 'yes but I ordered it for take away, and I saw him tell you that you should put it in a box' she just repeated over and over again 'but you ate here. you cannot take away'. Ugh.
Eventually not-so-friendly guy located my food in the kitchen, and wrapped it up for me in a box. I have no idea if it was messed with in any way, or already sitting in a pile of dirty dishes with other stuff on top of it or anything, but it looked like my food when I got it home so I guess it was ok.
This experience really skeeved me out, so I'm not sure I'll come back soon, at least not alone. Maybe with my husband and child. The food was good, their buffet looked delicious, and they were advertising an excellent and inexpensive breakfast buffet available on the weekends, but I would rather not have to deal with all this nonsense again if I can avoid it, so returning is not a high priority for me. read more