Great stay at a very clean and friendly hotel. Great breakfast every morning friendly staff and…read morenice clean rooms. I will be back for my next trip to Sioux Falls.

6/5/2023 Very clean and comfortable , almost out of town. Staff were friendly and helpful,…read moreespecially in recommending some place for dinner. Good choice.

Cleanest hotel with free breakfast. Courtesy car to airport too. The staff are exceptional…read more Brittany at the front desk is truly one of the best I ever met. I will return.

Good hotel, incredibly convenient to the Sanford sports complex…read more Breakfast was decent, yogurt, cereal, oatmeal, pastries and biscuits with gravy and eggs. Place was clean and staff was nice. Pool is a bit small, outdoor patio was great for our team/family gatherings. Fairfield/Marriott could learn from the competitors though on using the app as a door key. Their app is sub-par and you might as well get a key because sharing it with other family is a pain and it doesn't work most of the time. We do a lot of traveling and their product leaves a lot to be desired.

The stay was amazing. Perfect breakfast and the room had everything we needed a dishwasher, a…read morefridge, a microwave and a pull out couch. The one problem was that the buttons on the air conditioner did not work so we couldn't turn it off or change it.

The room was clean and it met our needs for number of beds…read more I was very disappointed with the customer service. I called the day before we arrived and requested an early check in, was told to call back the day of my arrival. I called at 9am to request an early check in the morning of our arrival, was told no! Showed up two hours before check in just to see if by chance a room was available, told they would call. Never received a call, showed up 15 mins before check and felt like we were asking for the world. They had to send someone to check if the room was done. So after 3 requests it was still one of the last rooms done? On top of it all the pool was closed, so the kids couldn't swim!

I came in Saturday, Nov 16th, looking for a room. I tried to make this on Google, but I guest the…read moremanager lady probably deleted it. The ladies in the evening are vary rude. When I walked up, I had say hi to heavyset one because she was knitting and didn't greet me. I told her in a nice way that knitting at work isn't appropriate. She's the manager, so she doe whatever apparently. I was going to forgive the attitude and asked for a room. But she didn't even stop her knitting. She rudely said "We don't have rooms." A younger girl walked from a room in the back. I asked her about availability sense the other lady wuldn't even look at her computer. The younger one said that I needed to leave because I was already "helped." I tried to argue, but was told that the manager has the right to refuse service. I was vary upset. I will stay at other hotels in the area when I travel back through.

The rooms are nice; however customer service is little to be desired. Arrived to water slide closed…read moreand no discount or compensation, Hot tub was closed and trash around pool ( bandaids, snack wrappers) when asked for a discount they kindly said I could check out and stated they don't usually call for a Pool malfunction. When the bus draw to this hotel Is the water park - I feel a heads up is warranted prior to checkin.

The only reason I'm giving this hotel even two stars is because of the kind older woman working the…read morefront desk when I first checked in. Unfortunately, everything after that was a complete disappointment. I originally booked this stay for my daughter's birthday, thinking the kids could enjoy swimming and using the slide. (the main reason was the slide) When we arrived, the room wasn't ready, the pool was closed, and the slide was shut down--not what we were expecting. As we entered our room, we immediately noticed what looked like dried soda splashed across the entry door. Once inside, the countertop had visible coffee stains. The bathroom door was marked with both makeup and pen stains, and when I opened it, I found two unfolded towels on the rack--both covered in what appeared to be makeup, as if someone had just wiped their face with them. The walls throughout the room were filthy, and when I pulled back the curtains, I found someone else's beer cans in the windowsill and beer tabs in the window track. I then moved two chairs to make some room and it was clear the area hadn't been vacuumed in quite some time. I ended up going and purchasing my own cleaning supplies because I didn't have the time or energy to deal with the front desk at that point. Later, when we went down to the pool, we were expecting to relax in the hot tub which ended up being an ice bath. We asked when the slide would open--something the front desk had said would happen "shortly"--but it never opened during our entire stay. Ironically, the kiddie pool was significantly warmer than the hot tub. This visit was a total letdown. I've stayed at this hotel for years, but sadly, it seems to get worse with each visit. when I went to check out, I asked for the money back for the two extra wristbands that I had purchased for the pool since half of my party didn't swim because of the total disappointment in the freezing hot tub and broke down slide. They couldn't refund my purchase for my two wristbands, but

This hotel looks nice online, but it is even better in person. I feel it would had been regrettable…read morepicking any other hotel. We were coming in for a wedding and encouraged other guests to book here too. It is easy to get to and from the airport. We took an uber (short drive) but the hotel does have a shuttle if you arrange it. We learned that lyft has more drivers than uber in this area if that is helpful to anyone. Things we loved: - the add on during booking was worth it (strawberries and champagne) - the kitchenette area is not tiny - I love the non slip floor in the bathroom and shower. The look of it and the functionality. please link me, I need this floor at home! - mattress comfy - very clean rooms, robes presented on beds very nice touch. - dimming lights Staff are nice and they have a little coffee breakfast nook with goodies by front desk as well. This location is very walkable to go get a burger or breakfast sandwich down the street too. Super bonus is the treasury restaurant inside the hotel through the safe door. We are suckers for history and a swanky atmosphere. I wouldn't want to park here - it is a tight lot. Even the Ubers and Lyfts have trouble getting in and out because it is narrow. I mean people do, I just personally would not. Thanks for the wonderful stay. If we have to come back to Sioux Falls we won't be staying anywhere else but here.

It is very beautiful just wish that the parking lot was bigger! It was very clean and luxury. The…read morestaff helped with putting a baby crib in our room:)

Very nice hotel, it's great staying in a place that only a few months old. The rooms are spacious…read moreand well laid out. Bedding is comfortable and the towels are huge. We enjoyed the Nespresso coffee maker in the room and received new pods each day. They offer a decaf that is astounding, and excellent full bodied coffee and an espresso. Pay attention to the cup size as they differ according to which you select. The only not I had is there are no drawers or shelves to put away your clothes. We used all the hangers for shirts, pants but no place to put your socks and underwear or other items.

Holy cow, what a game changer. Rather than being forced into the aging Sheraton next to the…read moreConvention Center you find yourself blocks from downtown Sioux Falls in a beautiful, brand new hotel on the river, right above the falls themselves. While pricing for items such as coffee and cocktails was on par with a much larger city, if you are there for work and it's an extensible event, who cares that you're paying closer to $10.00 for a latte?

When I first booked this hotel, it was with a lot of mixed thoughts. Websites such as Expedia,…read moretravelocity, and Hotels.com gave this hotel a high rating (8.5) but Yelp did not. Yelp is an honest opinion from customers that money or business cannot influence. After a lot of thought I went ahead and booked a room for the night but did it with apprehension. (After all, you get what you pay for.) Well. . . I think it was the nicest hotel we have stayed in on our trip so far (3 hotels and counting). There is some wear and tear on the building. Most of that was evidenced in the hallways with the carpets looking kind of faded/dingy. Walls needed a new coat of paint, or repair due to slight bulging in areas, etc. The room we stayed in was very nice. The beds were comfortable and clean. There were several large bath towels in the bathroom and it was decorated with dark browns and greens. It looked like it had been updated not too long ago. The water in the shower was nice and hot. We did not use the pool area but it looked like fun. There were play structures in the wading pool section and a 2 story slide sticking out of the building. It isn't far off the freeway, and it is close to the airport. Now for the bad: When we checked in, the counter person was friendly, but she REALLY NEEDED HELP! There was a constant stream of people wanting to check in and the phone was ringing off the hook. We got our room key and when we walked in, we realized someone else was already checked in. There was luggage on the table and chairs. We went back downstairs and the poor girl had to figure out what had happened. (While answering phones and checking in a long line of people). She gave us another room and ran up herself to make sure it was ok. We dropped off our luggage and as we were leaving for dinner, someone who checked in after us was sitting on the luggage cart out in the hall. She said they were given the keys but the room still had unmade beds and wet towels on the floor. We checked in at 7 PM. There was no excuse for this. I used to work in the hotel business and know that we would leave the room which needed to be serviced, open. As we walked down the hall, there were several rooms that were open and garbage bags were left in the hallways. This all was the worst of the stay. There were other cosmetic type of thing such as rust on the towel rack next to the shower. And we couldn't get the TV to work. The breakfast menu was average with biscuits and gravy, scrambled eggs, hashbrowns, waffles, muffins, cereal, and juices or milk to drink. I loved the way the breakfast room was decorated!

This could be a great place to stay if they would do some major TLC and better house keeping…read more It worked for me for a 1 night stay.

Thinnest walls I've ever seen. Can hear people upstairs walking and banging from 12:30 to 3:30 am…read more Can hear our neighbors talking early morning. Too noisy! Beds are ok, but stiff. Honestly, glad to move on.

We are traveling to Custer SD. We spent the night here in Sioux Falls. We have stayed here in the…read morepast and we're pleased with the room, breakfast and staff. So far so good. It seems quiet and the room is comfortable.