I went to get my car inspected at the Autosmith the other day. Not because I heard good things…read more(just the opposite), but because I was feeling lazy and the Autosmith is close. They inspected it right away, and found that I needed new springs in the front--they said mine were broken. Their two options to fix the issue would have cost me approximately $615 (the "cheap" option) to $665. Well, folks, Tracey Phelps doesn't have $700 kickin' around, so I got a second opinion. My boyfriend, Jake, took a gander at the springs and being a car guy, noticed that the springs WEREN'T BROKEN AT ALL. The paint was peeling off, but otherwise totally fine! He then told me that the Autosmith tried to rip him off in the past and that I should head over to Bob's Auto in Essex. All in all, it cost me $65 for an oil change and inspection at Bob's Auto, as opposed to ten times that at Autosmith for work that I didn't even need. I know Autosmith is trying to expand and pay for their new stuff, but can they give their neighbors a break? I can't afford to pay for your new shop, and neither can most of us in this cruddy recession.

My family and I recently moved to Essex and received a coupon for a free oil change to Autosmith…read more Normally I do my own oil changes and wouldn't bother, but I figured why not. I was glad to see they found an issue in my front end (go figure with the wonderful roads in VT) while doing the oil change. It cost a bit more than a free oil change, but was certainly reasonable and the service was very prompt. Thank you again and I would recommend anyone to try them out for fair prices and honest quality.

We called Blackfork after an accident left us stuck on the side of the highway, 200 miles from…read morehome, on New Years Day when most towing companies were closed. Rod was there within minutes. Not only did he give us a tow, but he drove us to the airport to get a rental car back to Boston, and he gave us great advice on dealing with insurance (car ended up being totaled - would probably have had to come all the way back to VT to clean it out if not for Rod). Thank you so much Rod - you made a bad situation much more manageable.

Rod heard about my boyfriend getting his truck stuck in ditch and with some humor said if he…read moreunderstood our situation correctly, he could help up. He got there in record time and used his winch to pull the truck up and out in literally a minute. He's a great guy who knows what he's doing!

Millers was great! I got stuck in the mud on a dirt road, and Millers answered my call immediately…read moreand got to me in 20 minutes. The man who pulled us out was chipper and positive, and got us out in no time. It was the least stress towing experience I have ever had.

After an awful experience and wasted day dealing with polar bear towing(see my review) I called…read moreMiller's and Evan was at our house in less than an hour and our truck was out of the culvert and back on our driveway in less than ten minutes .That's how you run a business! I strongly recommend this newer towing service. I forgot to mention this took place on a Sunday! Thank you Evan Miller, polar bear towing could learn a lot from you!

I sent my car for repair. Received an estimate for repair by email and the work was completed.read more

I am a traveler from Kansas and I know no one in Vermont. My car broke down and I picked Elite to…read morerepair it. I received a very honest business that really cared about my situation. The communication was great, the repairs were excellent and pricing is reasonable. I recommend Darko highly

Through AAA, my son called for help getting the battery to function in his car,…read moreEric Merchant was sent on this call . He did the impossible. He charged the battery and was rich in knowledge and know-how . We would highly recommend these services.

Very happy with their service. Steve was particularly helpful. They helped tow my car and will help…read morewith the auto repair too

These are the folks that handle the AllState Roadside Assistance calls. We had called to have our…read moretruck towed to a repair shop (would not start and we had just put in a new battery). When the guys got to our house, the older one of the two took one look and said "I can get this going." In about 5 mins the truck started and ran wonderful. It was the connections, and he cleaned and reattached them for us. Truck started right away. Very nice guys and super fast fix to our problem. Saved us from having to have diagnostic work done and a potentially big repair bill.

Their communication sucks. They tell you your car will be ready that day or the following morning,…read morebut they'll keep it for days With no communication.

Wonderful service, nice people (and the wonderful bulldog too) but they give you little thank you…read morebags which on its face seems minor but in a time where costumer appreciation is at an all time low something that simple goes a long way. Salute to them

Awesome place. We broke down on Memorial Day and this shop went above & beyond to help us get back…read moreon the road ASAP despite it being a holiday and the car repair part of the business being closed, including sending someone to pick up a part in Williston. Rodney was great - super thorough, did a great job explaining everything to us, and just an all around nice guy. Highly recommend.