Outstanding job on our mini split unit for our little weekend cabin. Quick process with quote to…read morethe actual job being completed. Would definitely do business with them.

Jeremy came out and he and i agreed I needed a new unit. I decided on the two pack and within 3…read moredays Jeremy and his crew were back to install it. I love my unit and the the crew of five were all hardworking gentlemen who did a superb job. I also commend Ashley who answered my phone calls and 30 questions with patience and coordinated my installation with a duct cleaning crew who also did a fantastic job. I am also getting an $800 refund from TVA which Ashley put through and will get a tax credit for 2025 because of the unit I chose. And the unit will save me hundreds of dollars monthly in electric costs. Wamble is the best!! Thank you so very much.

Used Chiles services for several years until I discovered that they were ripping me off on gas…read moreprice. Charging me over $1.20 a gal over competitors prices. Changed companies and and Chiles kept my 20% gas previously paid for as a restocking fee. Most companies just charge tank rental fee or equivocal ..............such a "legal"? theft. Don't miss them at all. COMPARE PRICES or get ripped off.

From the owner: Your comprehensive energy and comfort provider, Chiles is a full service, family owned heating, air…read moreconditioning and propane services company supporting middle TN and industrial customers throughout the SE for 65+ years. As a Carrier dealer, we sell the very best in HVAC and indoor air quality products and service and repair all brands 24/7 with NATE certified technicians. We offer complete propane services to our commercial and industrial clients including underground tanks and the GAS Check inspection program. Our products include Air Conditioners, Heat Pumps, Air Handlers, Gas Furnaces, Packaged Units, Hybrid Systems, Geothermal Heat Pumps, Ductless Mini-Splits, Thermostats, Zoning Controls, Air Cleaners, Humidifiers, Water Heaters, and Power Generators. Our services include Installation, Upgrades, Replacements, Preventative Maintenance, Service Contracts, Repair, Emergency Service, Duct Cleaning, Industrial Services, Propane, Gas Check, Gas Leak Check, Safety Service Inspection

I certainly wish there was a way to get reliable help with anything construction or home repair…read morewithout being a contractor. But since our area is obsessed with new construction the rest of us get half-effort service. We went through Lowe's in Franklin, who sent these guys. Matt & some silent guy did the typical work-as-fast-as-you-can-to-be-done-by-4:00 routine and then blow smoke up your hind end about how much pride they take in their work. He told us all the things he did right. Yes, he did install out upstairs HVAC unit located in the attic but "had to leave" without making sure it was working effectively. And then told stories about how he'd have to do the heat when they came back (because it's now 4:00, oh & it's Friday). Promising to return on Monday ... we then don't see or hear from him until he shows up unannounced over a week later. Promising the heat works great, and what pride they take in cleaning up their workspace my husband signed off on a job completed. BIG MISTAKE. Sharp screws all over the carpet in my walk-in closet where the attic door is located. In the attic the old unit still sits... and all the left over materials strewn around. What in the H? That's not even remotely professional! And a month later when the heat index is 102, it's like we never even got a new unit. A-1 sends out a repair guy. "I'm not hauling anything away, I don't do installs. I'm just the repair guy." He tells us that Matt over charged the compressor and now it should be working fine. He takes the time to point out what a great job he's done because it's now after 6pm on a Friday and he's still working. "Because you aren't done until the job is done." Yeah... well, 45 mins later it's hotter than ever upstairs and nothing was better. My husband calls Lowe's to "rip them a new one" and the dude calls back. Turns out he's the one on call tonight from A-1. But he says: "I'm not coming back tonight." He says he'll be here tomorrow. Well it's tomorrow. And he called to say "oops! It's Sat. My bad. I'll see you Monday." ON THE HOTTEST WEEKEND ON RECORD. I had to sleep downstairs on the sofa. We have to have it freezing downstairs so that upstairs doesn't hit 90. I cannot even believe how UNPROFESSIONAL and SHOTTY this place is. And furthermore...after now having had multiple home-improvement projects go horribly wrong because we went through Lowe's... my husband made me PROMISE to never let him go through them again. Good luck MdTn. So far we've never had anyone do us right in the HVAC world.

From the owner: Call today to learn more about the Trane heating, air conditioning and air filtration products…read moreprovided by this independent Trane Comfort Specialist™ dealer

The owner died in Feb 2025 and the company is no longer in business. However, when you search…read moreonline, their website is still up and says they are open but when you call them the phone is disconnected. Maintenance contracts for Spring and Fall Hvac cleaning aren't being honored.

This company is A+ company family owned and treats u like Ur family not just another customerread more

I can't say enough good things about Anthony and A-1. Our 26-year-old unit stopped working in the…read moremidst of the cold weather following the ice storm, recently. The next morning, I called A-1 shortly after they opened, because they were recommended by a co-worker. Within 10 minutes, Anthony, the owner, called me back and put us on his route. He was out here within three hours, diagnosed the problem as a locked-up inducer motor, which he would have to order. This was on a Friday. The part came in early Monday and he had it installed before lunchtime. My wife, after feeling a little heat from the vent, told him he could leave; but later messaged me because the fan never kicked on. I called Anthony and he came right out the next morning, quickly found the problem and fixed it....for NO ADDITIONAL FEE!! So, in conclusion, A-1 was fast, efficient, professional, and beyond courteous. Speaking as someone who has been in retail for the last seventeen years, I can't speak highly enough of the customer service Anthony displayed. He truly went above and beyond to get us warm during the coldest time of the year; and really, really knew what he was talking about while diagnosing the problems. Furthermore, unlike the big chain HVAC repair services, he didn't try to "sell" me anything when he came out. He just fixed the problem and treated us like valued customers, even though this was our first time meeting. Six stars on a scale of 1-5, if it were possible. I can't thank him and A-1 enough.

It has been close to 20 years since A-1 installed my heating and air system. A friend and I have…read morebeen doing some reno work on my house, and he crawled the entire heating and air system to repair rodent damage. While repairing the system, he found numerous issues that were a result of the shitty work done by A-1. One register in the front bedroom was never connected, and the wrong vent was used. Other issues found were a main trunk line that was laying on the ground blowing cold air under the house. Another vent was also not connected, with the duct connected to the vent but not to the trunk. I would never ... NEVER recommend A-1 to anyone I know, and I will also be posting this on my social media platforms as well. I have them one star only because it wouldn't allow the post without it. Realistically ... I would give zero stars if possible.

Update: Another vendor (LEY Remodeling) was assigned. They contacted me promptly, fit me in ASAP in…read moretheir busy schedule, quickly located the leak and got it fixed. In short, they did what Elite couldn't.

Alias and his crew are professional, knowledgeable and reliable. We recently had our main havc…read morereplaced and had used Elite Care Heating and Air a couple of months earlier to replace the bonus room unit. In both cases communication was timely and helpful. The crew arrived on time, installed the unit and had the a/c running without delay. They even worked in the rain to finish the job. When we had some difficulty with a new programable thermostat Elite Care Heating and Air came back out and made sure all with good and running correctly. Without reservations I recommend Elite Care Heating and Air.

Exactly service ! Lee Company checked all our plumbing…read morethroughout the house. They are very knowledgeable and followed through with efficiency and cleanliness

They replied Asked…read morefor information and scheduled a visit. Then decided the industrial division should service the job. They never called. The "residential" person I was working with seemed to be on the ball but the handoff was a fumble.

As a Plus Lee member, I have had six scheduled visits from the company to my house so far. They…read moreare efficient, upfront about the pricing and do a very good job. The experience that they offer makes me feel like no issue I am experiencing is too big for them to fix or show me how to fix. I am very glad that I called these guys the first day I had a problem (of my own doing).

I called and scheduled an appointment. The day/time came and no one showed. I called and was…read moreoffered another appointment almost a week out. I declined