We worked with NVR on a warranty ticket for a water leak in our new construction home. They were…read moreresponsive and got the issue resolved quickly. My husband and I are grateful for Gabe and his team of contractors for helping us through a stressful time.

I chose NVR Mortgage because I believed using their preferred lender would make purchasing our new…read moreRyan Home a smooth and seamless experience. Unfortunately, my experience was the exact opposite. From the beginning, my husband and I acted in good faith. We signed our purchase agreement in October 2025, provided every document requested, paid for the appraisal and credit reports, and remained committed to closing on our home. We even accepted using NVR Mortgage because we were told our $28,721 seller incentive depended on financing through them. As we moved closer to closing, I began noticing inconsistencies with the interest rate, discount points, and loan costs. Rather than ignoring my concerns, I asked for explanations and requested transparent pricing. Instead of receiving clear answers, I experienced delays, inconsistent information, and a lack of transparency regarding my loan. The most devastating part of the experience occurred just days before our scheduled March 26, 2026 closing. After receiving what appeared to be final approval, wire instructions, and completing our New Home Orientation, we were suddenly informed that our loan had been denied approximately 48 hours before closing. At that time, I was already dealing with serious medical issues and had been hospitalized twice during the loan process. Rather than working with us to resolve our concerns, the process became increasingly stressful and emotionally exhausting. What should have been one of the happiest moments of our lives became one of the most traumatic. What makes this experience even more difficult to understand is that shortly afterward we were able to obtain financing through another lender using substantially the same financial information. That left us questioning why we had endured months of confusion, uncertainty, and emotional distress. This experience affected far more than a mortgage transaction. It impacted my health, my family, my peace of mind, and what should have been a joyful milestone as newlyweds purchasing our first home together. I believe borrowers deserve transparency, honesty, timely communication, and consistency throughout the mortgage process. Based on my experience, I did not receive that level of service from NVR Mortgage. I sincerely hope the company reviews its lending practices and communication processes so that future homebuyers do not experience the confusion, stress, and hardship that my family endured.

Received a mailer stating that I was per-approved for a refinance at a low rate. When I called…read morebefore the stated date on the mailer, I was told that the rate was not available and I had to "pay points" to get a rate almost a percent higher than the mailer promised. The refinance loan paperwork was loaded with "fees". Under a category of "Services You can Shop For" were things like courier fees. These were actually firm, fixed costs. Not things you can shop for. Total cost of loan was over 4% of the value. They said the refinance costs would be rolled into the "refinance". They offered to lower the costs for a fee. Started to feel like a timeshare deal. I ran.

Gabe Fortman was great. He was easy to work with and was never out of contact with me.read more

If i could give ten stars i would.....this lender is Great, my loan application was handled quickly…read moreand all if any obstacles to closing where identified promptly. Resulting in an ON Time closing of 10/30/2024 @ 3 pm.....and the homes are awesome, the customer service from lender to builder is phenomenal, and I received $20,000 in lender assistance........cant go wrong, especially for Veterans. Thank you Brad and the entire team!

Working with Curt as a first-time homeowner was a wonderful process. He was really knowledgable and…read moretook the time to explain every single detail to me. I appreciated his quick communication and kindness. Even after closing Curt checked in with me to ensure that everything continues to go smoothly. Thanks for everything Curt & Fitzgerald Financial Group!

My wife Alexandra and I just successfully closed on our first home in four months, thanks to the…read moreAmy Wolff Team. We worked with Roni Sierra and Cynthia Cruz, who were there every step of the way, ensuring everything was completed smoothly. We couldn't have asked for a better experience or a better team. We are already referring friends to the Amy Wolff Team and will continue to do so. I wish all processes were this quick and efficient. We are thrilled to be first-time homebuyers, all thanks to Direct Mortgage Loans and the Amy Wolff Team!

I have known Amy Wolff over 30 years and several years ago when I went to her about applying for…read moremortgage, she stated to me several things that I needed to do in order to build my credit. One of the biggest factors in us purchasing a home is the fact that her guidance helped us with a smooth process. Thanks to her, Roni and the rest of her team for doing such a wonderful and marvelous job. My wife and I are very happy and we love our new home. Even my Realtor was very impressed. I WOULD HIGHLY RECOMMEND DIRECT MORTGAGE!

He was able to get our loan closed in about 15 days. He is so great and connected. You could not…read morechoose a better person to help secure a loan.

Jason Fox of Peoples Home Equity Mortgage Lending, was recommended to me with a stellar reputation…read more The process was friendly, professional and complete. He will be my go to lender in the future. I will recommend him to my friends and relatives. Carol L.

Freddie was awesome, professional, friendly and very patient during our latest visit to NFCU's…read moreFrederick branch. I appreciate the excellent customer service!

A very professional and courteous financial group. Many different options to choose from and…read moreknowledgeable, well trained staff. 100% confidence level.

Highly recommend this office for personal mortgage needs. Whether refinancing or buying a new home…read more The specialize in construction to permanent loans so if you are building your dream home this may be the right place to get your financing done. I've done business with them for years. Mike Giampietro the manager of the this division is as professional as it gets.

Everything was going fine with the Wells Fargo mortgage until 2 days before closing when they tried…read morethe bait and switch tactic. Instead of a VA loan they thought we would go for an ARM. No deal and we pulled out. However, Doug Day at Wells Fargo had already charged us quite a bit for an appraisal which was never performed. Both him and Wells Fargo would not credit the money back for a service not provided.

Ken Liebegott and the staff at Wells Fargo Mortgage in Frederick are awesome. They truly go the…read moreextra mile to ensure as few problems during the underwriting process as possible...so, yeah, they may not be the fastest but, you can be assured they've done a thorough job of dotting all i's and crossing all t's. I've heard from friends and neighbors that VA home loans can be a real pain for lenders so, I appreciated Wells Fargo's attention to detail and commitment to doing things right the first time - almost to the point of being annoying.