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Residence Inn Provo

3.2 (45 reviews)
ModerateHotels

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Substation at hotel, and the Provo River you can walk to. No areas for swimming though.
S C.

There should be full disclosure (to guests who value their health) that this hotel is adjacent to a large electrical substation. The AC unit was the loudest and oldest ever. Be sure to bring your own fitted sheets for the sofa bed, as the hotel does not provide them. The sofa bed was the worst of our 12 hotel stays with sofabeds during our road trip. The carpet was so filthy the bath mat was black from our feet. We were told by hotel staff (which was the reason we booked this hotel) that a great place to let the dogs swim in the Provo River is right near the hotel. This is a lie. Not only is there no place for dogs to swim (it's shallow and full of rocks everywhere) within one mile of the hotel, but you have to walk through the homeless camps and their trash.

Front entrance to parking lot.
Thomas J.

Love this place. Check in was quick and friendly. Rooms was immaculate and was way above my expectations. Looking forward to spending the next 30 days here. Couldn't be happier. Did I mention how friendly and helpful the staff are? Day three me and my three kids were treated to a BBQ with a live band. This has to be the best hotel experience I've had. Manager spoke with me today and he is so nice. He's the one that invited my family.

Valerie O.

A super clean, spacious, and beautiful room, very courteous staff, plus full breakfast with fresh cooked scramble eggs, sausages, home-made style potato strips, warm biscuits with white meaty gravy, DIY waffles, free 24-hour coffee station, no-surcharge grocery shopping service... The list goes on and on. For a second there I almost forgot that I was reviewing a hotel!! LOL. The room is very attractive with nice decor, free wifi connection, with a work desk, a full kitchen with free popcorn, a nice lounge chair and also a recliner(!!). Nice closet space and vanity area. Bed is super comfy and I fell asleep as soon I hit the pillows. SOOO comfy! Only reason I gave it a 4 stars in stead of 5 is b/c I can hear the shower or bathroom going everytime my upstair neighbor was using them... woke me up from my slumber. it was very loud. It is a beautiful place with snowy mountain as its backdrop. If I ever come back to Provo, I will definitely stay there again.

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10 months ago

Very nice hotel with professional staff and polite guests excellent breakfast and room was immaculate

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Review Highlights - Residence Inn Provo

Stayed here for business and was such a great place to come home to and relax.

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Sleep Inn Provo Near University - Sleeping area

Sleep Inn Provo Near University

(62 reviews)

$$

Review for Sleep Inn (Booked via Priceline Pay Later):…read more My husband and I are retired, and I am disabled. We have two well-behaved chihuahuas who are service dogs. We were traveling cross-country on a budget to visit our daughter and booked a room at Sleep Inn on January 21, 2026, using Priceline's Pay Later option for a total cost of $93.79. Our experience at the hotel was frustrating and disappointing. Unlike our previous stay at Motel 6, which was fully paid through Priceline without issue, Sleep Inn unexpectedly charged my credit card upon arrival. The front desk clerk said he would charge the $93.79 Priceline price but also placed a $50 hold for incidentals, which he said would be released within 7-10 days if there were no problems. He did not provide a receipt when I asked. Later, I checked my bank account and saw two charges: $143.79 and $50. When I went back to the front desk to clarify, asking for a receipt the clerk said the receipt would be given at checkout. An hour later, a third charge for $93.79 appeared on my account. In total, there were three holds that significantly reduced my available balance and caused me considerable worry during travel. I am still waiting for the charges to clear up, but this unclear billing process and lack of communication is unacceptable--especially for travelers on a tight budget and seniors like us. I urge SleepInn and Priceline to improve transparency and ensure their billing policies are clear to avoid causing such confusion and financial strain. Travelers, particularly those who are elderly or disabled, should be cautious when booking here. Overall, I cannot recommend SleepInn based on this experience due to poor communication and confusing payment handling.

I love finding cheap hotels that are clean and feel safe. This met those needs. The breakfast was…read moredecent, staff were kind, and the room was clean. Everything functioned as expected. The sandalwood shampoo and soap smelled so good! I did not use the pool or hot tub but they looked enjoyable. The only downsides were that there was a family with small children bouncing off the walls (and beds, I assume) in the unit above me almost all night and day. I don't blame the hotel for that though. The breakfast area is also pretty small, but they make good use of the area anyway. I will stay again. Thanks for the hospitality!

Residence Inn Provo - hotels - Updated May 2026

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