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    Residence Inn by Marriott Boston Dedham

    2.8 (34 reviews)
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    Photo of Anna G.
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    4 years ago

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    3 years ago

    Clean and convenient to Gillette Stadium. Susan, at the front desk was kind, cheerful and helpful. An A+ representative for the company.

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    3 years ago

    Terrible mold and rust on shower heads very dingy location rooms smell terrible towels smell horrid

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    13 years ago

    Hotel's decent, been at better Residence Inn, staff is friendly.

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    11 years ago

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    11 years ago

    For a reasonably priced hotel the rooms are clean and the kids love the pool and thw staff is friendly and helpful.

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    Ask the Community - Residence Inn by Marriott Boston Dedham

    Review Highlights - Residence Inn by Marriott Boston Dedham

    The entire staff is very friendly and treat you like a very welcome guest in there home!

    Mentioned in 2 reviews

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    Hampton Inn Boston-Norwood - Guest room

    Hampton Inn Boston-Norwood

    (82 reviews)

    $$

    Restful Stay & Great Value…read more We stayed one night at the Hampton Inn in Norwood and had a very restful experience. The room was clean, the bed was comfortable, and the bathroom was amazing--especially the shower with plenty of hot water. The entire facility felt well-maintained and clean. The front desk staff were very nice and helpful. Even though we had some booking issues, they handled everything professionally and kindly, which really made a difference. Breakfast looked good overall. The only downside was that there were no eggs when we came down around 8:00 AM--we may have arrived before they restocked the scrambled eggs. That said, the coffee was absolutely delicious. For the price, this hotel is a great value. Comfortable, clean, friendly staff, and a peaceful night's sleep. I would definitely recommend staying here if you're in the Norwood/Boston area.

    Pictures look great but the room was decent at best. I've definitely had better stays at other…read moreHampton Inns. They have ample parking with a great restaurant attached (Mick Morgan's) and I really think the restaurant made our stay bearable at almost $350/night. The toilet paper holder was broken and the toilet paper roll would slide off and the holder couldn't be used. The carpet could use shampooing; it had a stale funky odor. The air conditioner barely cooled the room off and we left on the lowest setting of 65 degrees. The housekeeping staff was super loud each morning. The breakfast served had brown, over ripened bananas that had fruit flies all over it. Oranges weren't ripe enough. Hot breakfast was overcooked and dry, making it inedible. The staff that ran breakfast wasn't friendly at all. Got a yogurt and left. I don't recommend this specific hotel and I won't be staying here again with all the options nearby.

    Courtyard by Marriott Boston Dedham/Westwood

    Courtyard by Marriott Boston Dedham/Westwood

    (26 reviews)

    $$

    I had a stop here in September 2024. I believe this was built in 2017. Have to offer props to…read moreAmanda who helped answer questions and get the room sorted even with the issues (broken TV), along with letting me know what the cookie of the evening was each day! Hotel had a block of rooms at a lower rate, which was a nice thing - close to the event and very close to the Target and other restaurants right nearby, along with a Wegmans in the complex. Also right beside the train station, so that was convenient if you didn't want to drive into Boston. Location can get packed with fans if you have football games going on, so the weekend rates were higher than the weekday rates by quite a bit. Space is relatively new, lobby clean and restaurant/bar there, as well as check in and a small shop for snacks. They had a water tower there, too, and a small area with TVs and a business center all on the first floor. Pool was closed for maintenance, and gym was small but had all the basic weights and a couple treadmills. And they have some cookies out every night (varies by type). They do room service every other day, or you can call for more frequent service (or state none at all at the start). The food service area is only open a few hours of the day (it's not continuous coffee available, you have to go to Dunkin or a Starbucks instead of that's your drive). Rooms were comfortable and had plenty of lights and a small fridge, AC that you could turn off, blackout curtains, and a mirror. TV didn't work, initially, staff came in and at least had the cable working, but the TV video was all blue tinted. They said it'll get fixed with a new batch of TVs coming in, so we'll see what happens the next time we visit! Parking lot had plenty of space, shared with the urgent care next door and the Del Frisco's Grille.

    I stayed here one night because my flight was canceled.. I…read morewas not impressed with this place at all .... The room was small and cramped the heat took 3 hours to warm up the guy at the front desk was nice but not really professional.. I got a cheeseburger at the bar.. and it was totally disgusting I threw it out after one taste.. it was a very poor quality burger.. Burger King would have been better.. but it was10 degrees outside and didn't want to go out... but there was something about this place I just didn't like.. my go to place is the Hilton garden inn canton.. but since my flight was canceled I picked this place for the Price.. the price was all I like about this place.. I had a 6 night stay at a hotel i really liked...

    Hilton Garden Inn Boston Canton - Guest room

    Hilton Garden Inn Boston Canton

    (22 reviews)

    Be careful at this Hilton Garden Inn. The room is an okay size and the hotel is relatively clean…read more But there are NO SAFES available in the rooms for valuables. Additionally when we checked in, we were told there was breakfast in the lobby from 7am-11am. Never was it mentioned that this was not complimentary and when we came down in the morning for breakfast there was no signage before entering the breakfast area that made guests aware of the charge of 19.99 per person for breakfast. We only found out after sitting down with our food and being handed a check. When we voiced our concerns to the front desk staff, the woman there blamed US for not thoroughly researching the cost before sitting down. She was rude and accusatory. This is extremely terrible customer service and not representative of how a hotel should be run. We weren't even asking for a refund we just wanted signage put out for other guests so that they wouldn't make the same mistake as us, as other guests had the same reaction to the bait and switch we experienced. To top it all off, the breakfast wasn't even good and was a very limited selection of congealed eggs and cold sausage. Despite the front desk staff arguing that no signs should need to be posted--lo and behold the next morning signs were placed so that guests would see the menu and costs PRIOR to entering into the breakfast area. So not only were we made to feel bad for giving feedback, the staff then actually took our helpful feedback to help other guests. Terrible experience all around.

    Painful review to write - jewelry missing from room while attending a wedding…read more The General Manager, when reporting just kept talking over me, calling me rude for "accusing her staff of theft". I didn't even get to speak. Brianna Geez. I applaud defending employees but how about Listening? Empathy? Two rings were gone. From my suitcase. One valuable. One sentimental. Let's talk and figure this out. Nope. Nonstop loud talking, agreeing with me to call the police. Lock up your key pieces or better yet bring them everywhere you go. Don't trust this place

    Homewood Suites by Hilton Needham Boston - Guest room

    Homewood Suites by Hilton Needham Boston

    (31 reviews)

    Lobby/Common Area The Lobby is spacious and clean…read more Lobby men's room.  2 stalls and 1 urinal.   SUN -The handicap stall only had 1 roll of TP.  The floor had some litter and needs to be swept. TUES- early morning the bathroom was freshly mopped. WED- the paper dispenser is out of battery and does not work. Guest room hallways are bright and clean. Outside perimeter  There is a basketball rim outside by the back of the building.   The court is padlocked, I assume you need to get the key from the front desk. Parking lot is relatively clean.  No noticeable excessive trash in the shrubbery.    The parking stall lines are faded and need to be repainted. Staff Front Desk  All FD Staff responsive to guests questions. FD Staff did initiate greetings to guests. Housekeeping Staff  No greetings when encountered in hallways. Food Service Staff I did not see any of the breakfast staff greet any guest.  Guests had to make the initial contact. Monday- staff did not have any forks out.   They had to search and gather together enough silverware...not plastic forks.  Still stocking and prepping food area at 645AM. So it looks like the food staff only wipes down tables towards the end of the breakfast service instead of in-between guests or periodically. Shuttle Driver  N/A but there is a van Room 311 Very clean and bright. Did not find any dust on obvious surface. Kitchen is well stocked, however there was a glass missing from the cabinet, it was inside the dishwasher. What is missing is the serving tray that the ice bucket normally sits on. Food  2 waffle makers, hard boiled (shelled) eggs, oatmeal and apples are standard daily fare. SUN- scrambled eggs, sausage patty, country potatoes, carnitas MON-  scrambled eggs, potato pancake (latkes), maple sausage and pork chorizo TUE- scrambled eggs, Yukon Gold Potatoes, chicken carnitas, Canadian bacon WED- scrambled eggs, sausage patty, red skin potatoes, carnitas THUR- scrambled eggs, potato pancake (latkes), maple sausage and chicken chorizo Gym/Pool The Fitness Center and Pool are located across from each other and require separate unlocking to access. The Fitness Center is very spacious and clean.  3 thread mills 2 elliptical machines 1 stationary 1 recumbent bike 2 incline benches with a full dumb bell set 1 Precor FTS Glide workout station. Guest Laundry 2 Guest Laundries4th and 6th Floors Each room has 3 washers and 3 dryers $2.00 wash 30 mins $2.00 dry 45 mins Business Center  Right next to the Front Desk.  2 divided work areas with a wireless printer.  No PC.  There is also an ATM located there. Ice makers Located on each floor.   Guest Elevators 2 Guest Elevators with trash and recycling bins co-located.

    It was just fine. A bit pricey. Perfectly adequate. Service was good. Either I threw away the…read moretray for the coffee maker or housekeeping did. They brought a new one the next day. TVs are ancient. I gave only 3 stars instead of 4 for the TVs. No way to cast. Bring your laptop and HDMI cable.

    Residence Inn by Marriott Boston Dedham - hotels - Updated May 2026

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