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Reset Specialty Coffee

4.0 (1 review)
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4 months ago

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Grind Coffee Company

Grind Coffee Company

4.6
(72 reviews)
5.6 mi
•$

Grind Coffee Company BAD CHOICE! NO STARS! WASTE of MONEY!…read more A horrible disappointment! Never again! I was genuinely excited to try the coffee here. I stated to the young lady at the counter that this was my first time patronizing the business and that I was looking forward their offerings. She looked at the other young lady at counter and rolled her eyes and just smirked. I asked her for some recommendations... their signature coffees, what they're known for, and customer favorites. She rolled her eyes again and with a smirk stated that "these are good" as she pointed to a piece of paper with a list of drinks that she pushed across the counter. She didn't make any recommendations, just read this. Noting her dismissive attitude, I just ordered my plain coffee which took almost 10 minutes. I paid for my coffee and went on to my meeting. I took a sip and realized that was not what I ordered. She did not serve me coffee she served some kind of chai nasty tasting mess with almond milk. I had to throw it out. Needless to say the $7.00 would've been better spent somewhere else. I don't feel valued as a customer at this place. I can't take them seriously, if they can't even be courteous enough to listen to the order, and ensure it was right. Such a shame, it truly was a lost opportunity to be welcoming, and willing to take me from first time customer to loyal customer. Failed at delivering an amazing customer service experience. Well as the saying goes, "You get what you paid for", I sure did! There are better places to get a Great cup of coffee... go there instead. Too bad for the owner that this person is the face of the business and a poor representative of the business. I guess we know now what NOT to expect from grind coffee company.

The coffee here is always great and their new location on Nolana is perfect for when we're running…read morearound McAllen. Additionally the staff is incredibly friendly and helpful. Both shops are also the perfect environment for studying or getting work done.

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Grind Coffee Company
Grind coffee shop
Grind coffee shop
Grind Coffee Company

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Coffee Zone

Coffee Zone

3.4
(59 reviews)
4.4 mi
•$$

Ambience: 4 Cleanliness: 4…read moreCoffee: 4 Food (never had a meal here, but looks good) Prices: 3 Baked goods: 4 Service: 4 I usually go to the Coffee Zone at the airport when I need a pick me up before an early morning flight. I have never had a meal here, so I cannot honestly comment on that, though their menu looks intriguing and offers sandwiches, soups, salads and a few more substantial entrees. I go for coffee and one of their baked goods. My wife loves their scones, and this is one of the few places in the RGV that even knows what they are. Their coffee is better to me than Starbucks though usually still a medium to dark roast. Hot tea (made with tea bags rather than looseleaf) is limited to just a few options, mostly infusions. There are limited seating areas but nice. Parking can be tight, especially if you have a larger vehicle. The service has always been good.

1st time placed an online order a few days ago, was told to wait for it to come out, and it was,…read morethe order, sitting already there for another 20 min, waitress didn't mind to check. Today place an call in mobile order, the only guy behind the counter took my order. When I arrived 15 min later, he ask me for my order, told him I called it in. He ask me what it was and began placing the order on the register. He said he was the one that answered the call but didn't input the order, so I would have to wait another 20 min. Fudge that, this place sucks for order taking and follow. Lost a few customers today. Ucks to be you.

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Coffee Zone
The chocolate cake was chocolatey,  but a little dry.
The chocolate cake was chocolatey, but a little dry.
Catered finger foods to our home yummy chocolate cake & cookies, cold cuts fresh fruit and pasta salads

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Catered finger foods to our home yummy chocolate cake & cookies, cold cuts fresh fruit and pasta salads

Reset Specialty Coffee - coffee - Updated July 2026

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