Had a tour with Laurel and she was incredibly helpful and patient. The property is very peaceful…read moreand beautiful given the amenities and quiet location. The mail area is perfect for guest to receive the packages and mail out of designated locked boxes to ensure safe delivery. The apartment was very spacious, clean, and aesthetically pleasing. She even offered us snacks at the end of the tour. Considering the great customer service and beautiful experience, this is definitely an apartment complex that I'd recommend

Very nice and calm community we love how everything is so close to us and we don't have to drive…read moretoo far for anything

We had a 6 month lease here. I absolutely loved living here and am sad to be leaving. (Moving due…read moreto re-location) Any issue that we had during our time here was quickly addressed. We did have a major problem with ants(not our fault) that took a few times to completely get rid of. But I feel management continued to work with us as best they could and finally did get rid of the ants. The place was sold during our time here and I really liked the previous manager. I never spoke much with the new manager but she seems nice. The apartments are beautiful and to me seem perfectly safe. Neighbors are quiet and friendly Tip: make sure you never park in covered parking without your sticker! My car was towed the very first night there because I forgot to put my sticker on. That was my only real issue with the place. It cost nearly $300 to get my car out.

I've thoroughly enjoyed my time here.The location is ideal, offering easy access to free coffee/…read morehot cocoa in the office, multiple community activities, and wonderful gift wrapping . The facilities are well-maintained, and any maintenance requests are addressed promptly. Overall, it's a comfortable and convenient place to live.

i lived here since 2002 and never had any issues,love the staff,location,the well maintained…read morelawn..etc is always nice,nice neighbors.the best part is neighbors are close by since i grew up living out in the country,it gets too lonely for me.

The office staff is rude & never answers the phone or emails sent. They are very condescending &…read moretry to put the blame back on you instead of taking responsibility as a property manager. I have put in work orders multiple times & they complete them out in the system not being complete. The pool was closed all summer & all the equipment in the fitness center is broke with no timeframe to be fixed. The landscaping is all dead at the back of the property. Dog park stinks of dog feces & pet stations are never emptied regularly or bags replaced. Gate has been left open for over a week with no timeframe of being fixed. Crime has increased & police are at the property frequently & it use to not be like that. They need a new office staff that cares about their residents & Crestbrook. The new maintenance guys are always busy & seem very friendly & pick up the grounds daily.

Been living here going on 2 years now, maintenance is amazing always on time, the apartments are…read moreNOT roach infested, these apartments/area is very quiet. 10/10 would recommend.

I've never had any issues here. Management has never had to be contacted, maintenance ace takes a…read morewhile to respond sometimes, and there's more calls to maintenance than I expected but other than that I have no complaints I love living here. It's also very pet friendly, my dog loves it here as much as I do.

90% of equipment in gym is broken. Weight benches are missing screws in the seat and you can't…read moreadjust for height. The 2 bikes by the door require a subscription to use. This was promised over a year ago but never happened so they're essentially useless. The other bike will revert back to level zero constantly which makes it useless. The ellipticals aren't level which causes pain when using (can be seen by the etched marks on the rails). The smith machine has loose bolts for safety rails. Was told someone came to look at it but that was months ago and nothing has happened. Club house is in the same condition: microwave is broken, tv remotes don't work, pool cues are missing tips, connect 4 is broken, business center is just a table with chairs, arcade game is broken, and corn hole legs are broken. We rented the place almost a year ago and nothing has been fixed since then All these either need out of order signs or need to be repaired. Otherwise, it's misleading for current and future residents. Especially if they're using it to promote the property.

Housing is good , Jeremy in the front office SUCKS. Don't have good office staff , bluntly rude , I…read morehad a question and he came off completely annoyed and hung up on me mid conversation. Advise better office employees.

I don't see why there is so many bad reviews on this place. I've lived here for a year and a half…read moreand absolutely love it. The only apartments that have a yard good enough to call a yard. The office staff are very friendly and helpful. Maintenance is always fast and prompt when I need them. I wouldn't listen to any of these negative reviews saying bad stuff about the neighbors when it has nothing to do with the complex. Amenities are amazing and I will stay here until I find a house.

Misty was amazing to work with and made the process so easy and super quick!!! I applied on a…read moreMonday and moved in that wknd thanks so Misty

My AC has been broken for 3 days. I'm not the only resident in my building where the AC has…read morecompletely gone out. We have had triple digit temperatures for the past month. They brought 2 window units for the bedrooms. The toilet runs constantly & flooded my bathroom and closet. A carpet cleaning company had to dry the carpet with 6 industry fans. Maintenance still has not fixed the toilet which is running up my water bill. My electricity has tripled running the 2 window units as well as powering the fans to dry the carpets.

No one in the office responds to emails or phone calls, and don't refer anyone here because they…read moredon't pay the referral. They will give you the run around and not respond to your email or phone calls. The only good thing here is maintenance is on point and will fix issues but other than that communication sucks.

Moved me into a nasty unit ! The unit was half cleaned has roaches and etc definitely hate i signed…read morea lease here ! I will not be renewing and i just signed Friday and here it is Monday

Do not move here it is a trashy place, it's ghetto. The latter 2 years I have lived here thier a…read morebeen 2 two shootings one resulted in death and the other my 8 year old son saw right in front of him. Then to top it offer my neighbors packages were stolen right off his porch. All this because the gate is always broken. This is not a safe environment speacialy for kids. Cars have been broken into as well. This place charges way to much for what we put up with. My microwave has Ben broke for over three months I had to buy another because they are taking to long to replace it. Y'all need to pay for the microwave I bought and fix the holes in my Ceiling that's causing my electric bill to sky rocket. I sick and tired of this place. You guys don't care about your tenants. All you do is over charge for rent take your money and run.

The property is quiet and peaceful however the management is weird. They keep the pool locked with…read morea padlock when it's summer and won't let anyone use it on the weekend when the office is closed they treat tenants like they are adolescents and everything is put on backwards in the home.

**RENTER BEWARE**My Wife and I moved into Shenandoah Town homes in 2017 with our two daughters. We…read moremoved into a three bedroom house with a bonus room. When getting the apartment we were trying to get on the lower pricing bracket which at the time was $720 a month after running the numbers the staff found we made $20 more annually then what was allowed on the lower bracket so we started paying $920 a month. We have had two more children since we moved in making us a 6 person family. Moving out of Shenandoah was difficult as they give you notice of when you are supposed to move out and want to know immediately if you are going to stay or not. Each year the paperwork said we had a month to decide but John (manager) said they needed an answer by the end of the week or else. While living here they say they have a park and a swimming pool. The swimming pool is only open Monday through Friday until 5pm so if you have a normal day job you don't have a pool. the park was always dangerous to use because the slides and plastic window on the park were busted and had sharp plastic so if you go down the slide you could cut yourself. Needless to say we were unable to use there amenities. On multiple occasions we reached out about the park as we had four kids and they just keep saying they are going to fix it soon. Three years later and still nothing. Also there are a lot of unmarked and uncovered holes around the property that both me and my children have twisted our ankles in on multiple occasions. As far as safety there have been multiple fires and a man was shot due to a drug deal gone bad. We socialized with other parents but there are a lot of drugs in the neighborhood. Also at night people not from the neighborhood show up to the swings and have offered drugs to me and my wife on separate occasions. My car window was also shot twice as have many others in the neighborhood. As far as noise goes the movie theater has a bar and you can hear the awful sting cover bands from inside the house. Many occasions I walked around the neighborhood in order to find the neighbor blaring music to ask to turn it down, but eventually it just became the norm. Upfront John (Manager) seems like an okay guy. He always complimented us on being his best tenets. We left and did not get our deposit back instead we got a bill for $1600.00. Yay we finally moved out but I was not expecting to have to pay to leave. The staff complains about how they are treated and it shows as they have gone through many maintained men and for a long time they only had a trainee as the maintenance man. We didn't have carpet in our walk in closet for over two months at one point when the water heater was overflowing into our house and our garage door was broken from the start, as well as many other issues that either weren't resolved or were not resolved in a timely manor. Oh one more thing our rent went up $20 a month every year so keep that in mind. I WOULD NOT RECOMMEND LIVING HERE TO ANYONE

Legacy at Crowley has poor management. I do not recommend…read morethis landlord. In addition to ongoing issues with dishonesty and lack of responsiveness, I witnessed behavior that I found inappropriate and concerning. This created an uncomfortable and unsafe environment.

Office staff was very unpleasant. Gave a very uncomfortable uneasy feeling. Not very welcoming of…read moreall types of people.