**RENTER BEWARE**My Wife and I moved into Shenandoah Town homes in 2017 with our two daughters. We moved into a three bedroom house with a bonus room. When getting the apartment we were trying to get on the lower pricing bracket which at the time was $720 a month after running the numbers the staff found we made $20 more annually then what was allowed on the lower bracket so we started paying $920 a month. We have had two more children since we moved in making us a 6 person family. Moving out of Shenandoah was difficult as they give you notice of when you are supposed to move out and want to know immediately if you are going to stay or not. Each year the paperwork said we had a month to decide but John (manager) said they needed an answer by the end of the week or else.
While living here they say they have a park and a swimming pool. The swimming pool is only open Monday through Friday until 5pm so if you have a normal day job you don't have a pool. the park was always dangerous to use because the slides and plastic window on the park were busted and had sharp plastic so if you go down the slide you could cut yourself. Needless to say we were unable to use there amenities. On multiple occasions we reached out about the park as we had four kids and they just keep saying they are going to fix it soon. Three years later and still nothing. Also there are a lot of unmarked and uncovered holes around the property that both me and my children have twisted our ankles in on multiple occasions.
As far as safety there have been multiple fires and a man was shot due to a drug deal gone bad. We socialized with other parents but there are a lot of drugs in the neighborhood. Also at night people not from the neighborhood show up to the swings and have offered drugs to me and my wife on separate occasions. My car window was also shot twice as have many others in the neighborhood.
As far as noise goes the movie theater has a bar and you can hear the awful sting cover bands from inside the house. Many occasions I walked around the neighborhood in order to find the neighbor blaring music to ask to turn it down, but eventually it just became the norm.
Upfront John (Manager) seems like an okay guy. He always complimented us on being his best tenets. We left and did not get our deposit back instead we got a bill for $1600.00. Yay we finally moved out but I was not expecting to have to pay to leave. The staff complains about how they are treated and it shows as they have gone through many maintained men and for a long time they only had a trainee as the maintenance man. We didn't have carpet in our walk in closet for over two months at one point when the water heater was overflowing into our house and our garage door was broken from the start, as well as many other issues that either weren't resolved or were not resolved in a timely manor.
Oh one more thing our rent went up $20 a month every year so keep that in mind.
I WOULD NOT RECOMMEND LIVING HERE TO ANYONE read more
