They replaced a toilet flange in concrete and reseated the toilet. Excellent work! They were very…read morediligent about getting the work done correctly.

Attentive service when checking backflow for sprinkler system. On time a efficient. Explained…read moreprocess and procedures. Left required documentation and submitted to the city.

I didn't realize they had changed their name..I had tried to find it under the old establishments…read morename.. Glad I found them as they had done some work fr me a couple of years back.VERY PLEASED !!Had them install a new duplex box in my home office. They were VERY prompt, on time and as reasonable as they could be. Would DEFINITELY use again, I won't loose the name and number this time..

Steve was an excellent electrician. Extremely knowledgeable and kept me informed of his work as he…read morewent along. He had to move quite a bit of furniture while working and moved everything back when done. Also cleaned up spotlessly after completing work.

The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

First, this company is no longer owned/operated by the Coomes family. Apparently the Coomes sold…read morethe company some time ago. We had them install a new a/c system in 2011 which failed constantly immediately upon installation. They came out over and over and couldn't figure out what was wrong. One night a couple of weeks after install, the electrical panel in the furnace closet for the system caught on fire. Had we not been home, our house would have burned down. They came out the next day and found that their installers (not the guy that came out to quote the system) did not wire the system properly. Once that was finally done properly, the system performed okay but has always put out very high humidity. They came every year to service this Carrier unit for the entirety of its 10 yr warranty. At that time, we switched to our neighbor's HVAC company to perform its annual maintenance for the next 3 years. We also change the Honeywell advanced filters every 3 months, instead of the recommended 6 months, to keep the system clean. Saturday of Memorial Day weekend we heard a thumping noise in the furnace closet and turned OFF the thermostat immediately and called our neighbor's HVAC company to come look at it, but their techs were taking off the entire weekend until Tuesday, so we called Coomes - they had installed it, after all, so thought maybe they could repair it more quickly. A tech came out and spent about 15-20 minutes (most of that at the compressor unit outside, even though we told him and the person who answered the phone, that the problem was with the fan blower assembly in the furnace closet inside the house) and took a few photos of the coils and one pic of the fan motor and declared that both the compressor and fan blower motor needed to be replaced, and that cost would be almost $5,000.00 for the compressor, and almost $4,000.00 for the fan blower assy IF they could even find either one of them, and this would take at least one week IF the parts could be found, so what he recommended was that we just purchase an entire new system for between $22k - $29k. He had spent less than 20 minutes on the premises and was quoting an entire new system and going on about the financing and saving sales tax, etc. and that made us VERY uncomfortable. For this, we were charged an $89.00 service call. We told him we were going to get a 2nd opinion. He also left the thermostat turned ON, which would have put a great deal of stress on the compressor had we not noticed it and turned it back OFF. We waited until our neighbor's HVAC company was back in town and after spending over an hour going over the inside and outside and testing every component in the system, he found nothing wrong with the compressor at all and the only problem found in the entire system was that the fan blower motor had died (which we already knew). The price to replace the fan blower motor, including labor, came out to $895.00 AND the part was IN STOCK LOCALLY. We did call the new owner of Coomes HVAC, (that used to be in Duncanville, but now it says Midlothian), and they agreed to destroy the $89.00 check we wrote for the "service call" after this situation was explained. The person who answered the phone when we called for an emergency repair was told why we were calling - we were looking for an emergency repair. We believe we were being scammed - or it's possible these new owners are not interested in repairing an existing system, only in selling new ones, so they overprice a repair. Whatever the case is, based on our situation - we suggest you research the current owners of any business, and get first-hand referrals or references plus a 2nd and even 3rd opinion on anything quoted.

They would not give an estimation at all unless I talked a sales rep . I just needed a quote on…read morecost to see if it was doable .

I would definitely recommend and use Aces air-conditioning, and heating in the future if I have…read moreHVAC problems. Evert was upfront and responsive in my needs. Repairs were handled very quickly and pricing was reasonable. Thank you.

Less than favorable service experience. I appreciate the help…read more They tried to cancel, and seems to be in a big rush. I won't hire them again. My AC works ok, and just wanted a check up. Bill went from $70 to $125. Didn't quite expect that and I have no idea what air pounds means. I had a few other questions about how to work my Ecobee and room ventilation and I got the brush off. A YouTube video would have been more informative.