Came in for an oil change. Arrived at 9:40am on a weekday and there was one car ahead of me so the…read moreentire experience was about an hour (waiting for one car and then doing my oil change). Just under $80 all inclusive. After the oil change, the mechanics informed me about a couple other things they recommend I address with my car. They provided me with quotes for visibility but didn't pressure me to complete the services which I appreciated I.e on was a filter change which I can do in my own. Through multiple visits with this mechanic, I've always trusted them to be authentic and I really appreciate their sincerity.

Called toward the end of the day and was surprised at how quickly the staff answered the phone. The…read moreperson I spoke with was super responsive, helpful, and didn't hesitate to take me in--asked me to come by right away. When I arrived, they were polite and got the service done quickly. They did a great job on my car for a very reasonable price. One of the biggest things that stood out to me is how HONEST the staff are, which is so important when it comes to finding a reliable and trustworthy auto shop. My sister has been coming here for years and they've never let her down. I'd definitely recommend this place and will be coming back myself!

Ed at Portola Auto Service is the best. I highly recommend this shop for all automotive repair…read more It's very hard to find an auto shop that's honest and does excellent work. Prices are fair and the quality of work is far superior over any shop. I'm so glad I finally found an auto shop, I can trust. 5 STARS.

It's one of those ol' adage, "when it rains, it pours." I've had my Jeep for the last 13 years and…read morein that duration, it has been relatively trouble-free. However, in the last six months, I've had issues one after another, either to get it to pass smog test and some performance hiccups here and there. It is aging and as much as I could, I've always been on top with preventative maintenance and upkeep. Nonetheless, it's a mechanical and electronic object and things are bound to crop up over time. And that's what brings me to do an update with Ed. Whenever I feel something is "just off" with my Jeep, I place a call with him and he listens to give me advice. A couple times, he recommended I change something on my own to save money and I do, his advice was spot on. And other times, when I feel it's over my head, I bring it in and Ed will plot out how we go forward. Everything he's fixed has been spot on and the repairs stick! Ed has become my regular mechanic and I'm glad to have someone on my side and has my back. With all the time I spend in my Jeep, I almost feel like it's my second home and its well being is paramount to my lifestyle. This follow-up post is to ensure that my initial review wasn't just a one-off, but rather a strong relationship I've built with Ed, based on trust, reliability and honesty. Thank you Ed for all you do for me.

went in because my car was making a loud sound when turning, I thought it may be something far…read moremore serious but they called back after dropping off my car that they just needed to tighten some bolts down that had come loose. I paid much less than what was originally quoted. My car is running great now, no more noise. I've been coming to Best Auto Care since I had my first car in my teens, back then they were located on ocean and San Jose Ave. They have always been honest and helpful!

Very very very dishonest shop. They changed my spark plugs and engine coiled and the next day my…read morecar failed on me again!!!

Honest mechanic, never overcharges and very knowledgeable with 30+ years under his beltread more

Pancho and Mauricio fixed my oil leak. Even though my car only had about 50,000 miles, they…read morerecommended a new timing belt, which was the right call. Not only were the leaks repaired, I had a new timing belt and the car didn't idle so high anymore. I highly recommned Suarez Auto Repair because these guys love what they do, and they are good at it. The shop is well-lighted, they respond quickly to calls, and accommodate your schedule. The shop is way out in Bay View but it's located in this safe sort of enclave out there, with a very successful autobody shop right across the street.

Date of service 5/15/26. Great experience at Palace Auto Services. Quick friendly service, very…read morecost effective, easy to make appointment and ready when promised. Rather than replace an entire splash guard assembly that had come loose, saved me a bunch of money by bending it back into shape and re-attaching. Work performed on 2020 Honda Clarity: Splash guard re-attach Transmission fluid replace Brake fluid replace Tire rotation

I brought my wife's car to Palace to get the brakes checked. Oai (pronounced Y) immediately took a…read morelook and gave me a competitive estimate on the spot. I brought the car the following Monday and was happy with how smooth everything went. We decided to add on an oil change for a great price ($80 for synthetic) and I got my car back within a few hours. Great price, no pressure for unnecessary add ons, what more could you want?

I've brought in my 2016 Benz here a few times for service and they are quick and affordable. My go…read moreto place for my family

NOT A PLACE TO GO IF YOU WANT DIRECT & HONEST COMMUNICATION IN ADDITIONAL TO BEING RELIABLE…read more I'll begin with a friend of a friend recommended me to come here, and speak to a specific individual, who's the manager. The night before I brought my car in my car wouldn't start after work, so i towed it home. He wasn't in the day I brought my car in, I needed help, assuming everyone is capable and work as a unit, I entrusted my vehicle with a guy name Ivan to check my car out. He told me it's my alternator. I bought after maker used alternator that didn't work well, I bought a brand new sensor from Oreillys that didn't work either, so I ended up buying a brand new battery sensor from Honda, then i bought a brand new alternator from Oreillys and that didn't work either, so I ended up buying a brand new alternator from Honda, which cost around $700 I went to Honda twice, loved my experience there, it was expensive but I felt like they cared enough to educate you. Honda Colma, CA. I took several trips to Oreillys buying and returning parts. I even bought a brand new battery just because it's getting low anyway and that wasn't even part of the plan. So i ended up reconnecting with the Manager of this place named Juan, he ended up replacing the brand new honda alternator for me, to find out there's a burnt out fuse due to replacing alternators a few times, he took care of that, then he told me the "fuse box" needs to replaced, so we got that done too at the same time. all of this was happening back in late February, then March. I waited this long to write this review, for a reason, i wanted to know if something will go wrong again. About 2 weeks ago, I was at the gas station and my car wouldn't start, maybe because i left the key in the ignition even though my car was off, so i got it jump started at the gas station, everything was fine. I was told by the mechanic of this place to bring it if it happens again. Last Friday i was out of town at the gas station again, my car wouldn't start, so i waited for maybe 5 min, and it started. this morning, it won't start, i asked my neighbors to jump start and it wouldn't do anything, it has the clicking noise everyone tells me it's the starter. I called the manager of this place like hey, I've mentioned this to you guys twice, did you guys not check the starter and he said no, and there's no way to check it. I'm just over this place, i'm asked to go back there next morning, but F that, I - 0% trust this place now, i'm going to 415 mechanix at this point, they have been so helpful with me on the phone. After they read this, I hope they learn, and educate themselves even more, because there's too much back and forth. 415 mechanix had fixed my starter for me, really nice guy, honest and direct, with communication skills, I suggest that place. Andy is the owner and he's great. I'm never going back to this place, I was patient for as long as I could, I was calm, but i'm better off elsewhere.

Went to get the repair the recommneded me on my last visit and all I have to say is SATISFIED!!…read morebest mechanics in the Bay Area hands down, super honest and reliable!!!

Friendly staff (Steven helped me), fast (less than 20min) conveniently located at the corner San…read moreBruno and Dwight. I would definitely come back for another oil change. My neighbors referred me said they change their car (Honda Civic) for like $50. My SUV was only $65 full synthetic oil & filter.

Sent out a request via Yelp Projects for quotes to get my car's side mirror replaced. Out of 5-10…read morebusinesses, Roland was one of three to respond and was the only one to thoroughly address my issue and provide solutions. Within his first response, he not only quoted me for service but also gave me options for which part to buy, and later added that I could buy the parts myself to save money. He was super accommodating when it came to scheduling and traveling to work on my car while I was at work, and was done well within a couple hours. He was professional, friendly, and efficient. Going to him also saved me well over $1200 compared to going for a repair at the dealership. Would highly recommend and would reach out again if I needed any other repairs, auto, home, or otherwise!

My car's transmission died and I put out a request for help/quote on Yelp. Of all the responses I…read moregot, Roland stayed with me the entire time to talk through the issue and also provided a second opinion on everything. Roland referred me to a place to get a full CVT replacement for my 2015 Honda Civic. Price was beyond reasonable. Roland then met up with me to do maintenance for the rest of the car and now it runs like new! What sets Roland apart from everyone else is two things: 1. He's a mobile mechanic; if you got an emergency or need flexibility on location, he's your guy. He comes out to you. 2. He has YOU buy the parts, so money saved not being upcharged by the dealer/shops. You tell him the issue, he tells you what you need to get (including links to Amazon, rockauto, etc), and agree on the labor price I recommend his services to anyone that wants the flexibility and to go with someone knowledgeable/honest. He's also a funny guy