Synergy was there for me in a situation that was completely urgent and fragile…read more Mitch and his staff are detail oriented, caring, organized, prompt, and committed to being the best option for their clients. I highly recommend them to anybody in need of in home care. They feel like family.

This Arlington-based franchise operation (zip code 22202) is a FRAUD. Do not believe any of the…read morereviews on this website or any site associated with this agency. If you love your loved ones and truly care about them, STAY AWAY AND BEWARE of its modus operandi. First of all, one of their modus operandi to RAISE THE HOURLY RATE, they tell you their caregivers (CG) are on double time (even if they are not) and that "the owner wishes to meet you half-way by charging you $50 per hour." If you wish one of their CGs to come back or if you say good things about a CG, the rate goes up! They said, I am horrendously "picky" when it comes to CGs. In truth, they should be embarrassed. For $36-$76 per hour, I expect a top notch service - all their CGs barely do nothing!!!! Synergy Arlington NEVER SCREEN their caregivers (CG). The CGs they sent were SMELLY (with the exception of one who came in the evening between 4PM-8PM, they all smell like SKUNKS), super late, unprofessional, unreliable, highly opinionated, and the majority had no clue on what they are doing. Synergy's schedulers, Filipina office manager, and owner are just as BAD. The Ghanaian office scheduler is very dismissive, highly insensitive, and lacks candor. For example, she wants you to work with her schedule instead of the other way around. In her inability to find a CG on the time slot I selected, she insisted that I accept her proposed schedule. Turns out, she was LYING. It was just a ploy, and I caught her red handed!!! She ended up going back to my original schedule because from my conversations with the CGs, my schedule was easy to fill as they prefer to either work their normal job or whatever they chose to do. Of course, this Ghanaian officer person never apologized. In a separate situation of her inability to carry out the spirit of the contract of the care service, she insisted on me accepting a male CG even if I preferred a female CG. Talk about unprofessionalism and allegedly being #1 in the care industry, this Ghanaian office queen is very needy and cannot get her acts together. There was not a day that she did not call or sent me text messages more than once. OMG. Such a work of Art with a capital "A." Yes, NONE of the officer personnel, including the owner use a professional email address. All of them use "gmail." None of the CG uses a uniform so you can easily identify them!!! When I raised my concerns to the office manager, nothing happened. When I reached out to the owner, instead of finding a solution, he offered to supposedly let me go as if I was unprepared to cut ties. That confirmed my suspicion that all the office personnel were working at the behest of the owner. Yes, I had been researching for weeks, however, at that time, I was being careful and reading the service agreement for legal actions. When I first read about Synergy, I thought they could be trusted, or they were that good because all the reviews were way up there. They are nowhere close to these reviews. In fact, all these reviews are FALSE!!!!! Perhaps, it is right to say, they wish they are this good. On the scale from one to 10? I rate them NEGATIVE 10 or 100. So, when the owner offered to clear me out of the contract, I never hesitated!!!! The following day, I had a different agency start right away, that quick and I have never been soooooooooooooooo happy. I wish I had found this agency instead of Synergy. Because of this bad experience, I do not think I will overcome my PTSD with this franchise. The fact that Synergy allows this operator to continue to exist, they also failed. They do not conduct due diligence. It is clear to say they are all about the money, not about care as they seem to advertise. I will NEVER reach out to Synergy even if it is the last franchise operation in the face of this earth. DO NOT BE A VICTIM. NEVER BELIEVE ALL THE SPARKLING REVIEWS. SYNERY IS TERRIBLY BAD-BAD-BAD.

An excellent company providing great care very reliable communication and availability.read more

I cannot say enough good things about Visiting Angels - they were absolute lifesavers…read more My mother landed in the hospital, and since she was my father's primary caregiver, we had to scramble quickly for outside help. I started with another company that was affiliated with the hospital, they proved unreliable and created more stress than help. An employee at the hospital pulled me aside, explained she wasn't supposed to make recommendations, but she personally used Visiting Angels for her family. Not was she right. Simply put, I could not have asked for better support. Larry achieve was the coordinator in worked with, he made sure we had all of the help we needed. Caregivers were consistently good, extremely reliable, and very trustworthy. Larry checked in frequently to be sure we were satisfied. A few times we had to make last minute schedule changes, visiting angels was always accommodating. Bottom line, they are highly recommended.

Corewood care took care of my father and it was the best experience ever…read more mary O'Donoghue runs the business and is one of the most kind and caring people I have ever met I would highly recommend their company for any type of care needed for your family or friends can't say enough about this incredible thoughtful caring company!

do NOT use this company!! They are far too corporate and lack terribly in trauma informed care…read more Approach. i have had two lovely engagement partners but my experiences with administration were far more horrifying. lts been aseptic, Unfortunate and untenable at best. I had to battle the cold with an open coat I could not close due to fear mongering from above. i also lost the ability to participate in water physical therapy due to same. I won't forget it nor should I they crossed a serious line e just recently by talking to my financial representative about me of which she just told me today. And I paid for this! They don't like self advocacy and don't understand their patients at all. So shut up and do as they say only!! it's Sad really. ...Damn Sad. Karma waits for no one. I've had mine and it's been extremely painful. DONT go with Corewood Care. I was a Nurse before my CVA and I learned more from my patients than I gave. At Corewood they really need to learn from others not huddle in a corporate scrum. So be warned... or if you have been struggling with your care. get out now!! Be Best....

I've worked at Right at home for 5 years great place to work Ms. Karen is a great person…read moreunderstanding Supervisor and is always willing to work with you to be productive in our clients environment thank you to Ms. Kristal for always being courteous and helpful thanks Ms. Gwen for what you do in human resources Great staff to work with.

I am not an elder or caretaker and used this service as transportation to a medical appointment as…read moresuggested by my doctor's office. The first time I used this service, the driver was punctual, professional and courteous. The second time, the driver was over 45 minutes late (making me late for my appointment), unprofessional and unmasked (during COVID-19 pandemic) until I asked him to wear a mask. Unfortunately I will no longer use this service based on this experience and would not recommend for transportation.

I couldn't of found a better home care service. They are catering to all my postoperative needs, as…read morewell as, my ongoing needs being disabled and needy. Very courteous. They are nurses aids CNA,s drop everything to come over on emergencies as needed. I'd highly recommend Griswold.

TERRIBLE customer service and SCARY night nurse!…read more Zero communications from management--I had to chase them down with several emails in order to just get the names of the nurses that were assigned to me. I guess they think that people are ok with random strangers showing up at their home. The day nurse was really nice, but the night nurse was AWFUL. She had fallen asleep on my couch and when I woke up in the middle of the night because of the pain I was in, she was so upset that I had woken her up. I felt I had to tiptoe around my own home just so I wouldn't disturb her. She complained that she didn't have anything to do and when I said she could leave early since she didn't want to be there, she insisted she stay anyway, just so she could get paid to sit around, complain, and be a bully. STAY AWAY!!!!

It isn't often that I have an opportunity to write a sincere appreciation and thanks for…read moreoutstanding services! However, Virginia Home Care Services has given me reason to do so! Virginia Home Care Services is one of the best in their industry with countless outstanding aids and physical therapist! They are attentive and responsive to not just the needs of the family but more importantly, ensuring the patience has the right aid to meet their healthcare needs. You can imagine after a major stoke - the needs of my mother being many! However, Virginia Home Care Services met the challenge with several aids conducive to my mother's personality and new life changes. This was extremely important! They held my mother's hand every step of the way! They accompanied her to appointments and provided the necessary reassurance that everything would be ok! From Lovia, Reighn, Sophie, and Hannah (physical therapist) and others interaction with my mother, she's happier, more conversational, and motivated to reach and surpass all goals. More importantly, my mother considers them family and as she says it best, "I love you" . And you know what, I couldn't be more appreciative! This Agency and their employees - including back office administrative staff are phenomenal! Saiid - the owner is always readily available and responsive (I mean like within minutes or the hour, literally) I say all this to say, if you are considering a home healthcare agency for your dear loved ones, I HIGHLY RECOMMEND VIRGINIA HOME CARE SERVICES! They are beyond exceptional! -- Tanya T.

They are amazing people. They are reliable and honest. Nothing bad to say about this company. This…read moreis one stop shop service!

This is our first time experiencing the service. We are…read moresatisfied with the care. Sandi has been very helpful and made us all feel very at ease with the choices we made. We have a great caregiver now. Pat. She makes Mom feel very comfortable. She cares for her like she was her own Mother. Thank you Laplata Team !

Too many call outs make using this company stressful. We had Options for Senior Care America for…read moreabout 6 months to care for my dad and we experienced a high volume of call outs, change in aides, and ended with the last no call, no show. My dad has chronic illnesses and cannot manage himself when these unexpected gaps in care occur, which causes stress to the family . Management was responsive but unable to offer long term solutions . I recommend that Options for Senior Care America develop an accountability culture and hire more qualified aides or a contract to maintain continuity of care for their clients . If you do not need reliability then they work, if you do, it's a risk .

They were very professional , kind and caring . They took great care of my mom! Everyone was very…read morecourteous and called back and answered all my questions .

Service by this company has been tremendously helpful during a tough time for our family. I can't…read moresay enough about how the professional staff has guided us through the decisions on amount of care needed by my father and the types of care. The caregivers were on time, capable and friendly. Most importantly, the staff fulfilled their promise of helping us figure out the insanely complicated steps of getting my father's long-term care insurance company to cover costs. I cannot say enough good things about this company and its meeting of its promises. Please note that they offer two types of caregivers: contractors and staff. Don't be cheap and pick the contractors. Pay the minimal extra, and you will get huge benefits of support from the professional staff.