We decided kind of on impulse that we needed a dumpster. Based on our location we couldn't schedule…read morethat online though the option to schedule online was appreciated. So I ended up calling and after speaking with a really polite guy he asked what I didn't expect to hear "do you want it this afternoon?" Actually yeah that would be fantastic. Plus it was a federal holiday on Monday and they still picked it up. The text communication of where they were, when they were coming, etc was excellent. Their price was average I think for that size dumpster. I expected about $400 and that's about what it was. I would use them again but hopefully I won't need to.

I wish I could give a 10 rating!! I have used Bin Boys…read moreTwice. I live 100 miles away and wasn't present for either job they were hired for. From the first call to the completion of the last job was effortless, prompt and above and beyond! My invoices were emailed before we hung up the phone, I received a text when they were on their way and again when they picked up. They even dealt with an issue that I hadn't anticipated without hesitation. They even pick up on Saturdays so that the dumpster wasn't unattended for several days. Hire them!!

I waited until the day before needing the dumpster, applied on-line, reserved, paid for and got the…read moreresponse almost immediately. The unit was deliverd the next morning. The driver texted when he was on his way, and then it was there. The unload and pick-up was so quiet, I wouldn't have known he was there if I hadn't looked out the window. The driver was friendly. I will use them again and highly recommend the service.

Best prices I found. Great communication. Dropped off and picked up as scheduled. Highly recommend!read more

Another great experience with HAUL IT OFF!…read more We were in town for the weekend to help our family prepare for an estate sale, So we ordered a dumpster to be delivered that Saturday morning with the option of getting another that day if needed. Rick, the owner, was very helpful in meeting our timeline. To be sure we had the dumpster by Saturday morning, he delivered it on Friday. We did fill the first dumpster by Noon and called to order a second one. No problem. He arrived in a short time. Then, before taking the first dumpster away, he and his crew helped us load some heavy things into the second dumpster and gave us tips on how best to pack the remaining space. The pricing was very clear. The delivery and pick-up were prompt and professional. The extra service provided was amazing. Such a blessing to have such a high-quality family business in the area! Thanks again to HAUL IT OFF.

I recently called Haul It Off to help me clear out my mother's house. I only had a few days left in…read moretown and they kindly fit me into their schedule. Most household items and the furniture were sold already but I still had things to keep. I sectioned off my keep piles and told them everything else goes. I grew up in the house and my mom lived there for nearly 50 years! She loved Christmas, crafts, sewing and gardening. The basement and garage were full of projects and scraps. Rick and his very helpful sons came in and hauled all the extra stuff to the dumpster they provided. They were done in a couple hours. It would have taken me days of painful effort to load the dumpster myself, plus they know how to load it efficiently. They were careful about moving things out and very respectful and polite. I enjoyed working with them. I was able to pay for their service with the money from the garage sales and had plenty left. They gave me an accurate estimate before they came. I highly recommend Rick and Haul It Off in Clinton! (And once the house was finally cleaned out it sold in less than a week!)

Long time customer here. Paid their bill on times for many years, per usual. Apparently, they…read moredidn't receive my last bill and stopped service. I verified the bill WAS mailed to their address from my bank well before the due date. They told me I had to pay a $10 late fee, no exceptions. I explained the situation, offered to send them the payment today, with no late fee. Nope. Refused to budge and was very rude about it. Asked to speak to the owner, never heard back. Now, I wouldn't let them pick up my trash for free. VERY rude, unprofessional, and to hell with DC Waste! Use them at your own risk.

Absolutely terrible. Where do I begin. For starters, they charged me for weekly trash service for…read morea couple of years, but never once came to my house. The trash was always picked up while I was at work so I had no idea that another trash service was dumping my trash thinking that I was one of their accounts. When I pointed this out to them, they got mad at me and blamed me. Never once offered a refund or apology. I've also used their dumpster service only to be called a week later and threatened by the staff that they would charge me for another two weeks if I didn't schedule a pickup immediately. The dumpster rental was for two weeks. Most recently, I was 4 or 5 days late on paying my bill and they suspended my account and demand a reactivation fee. I'm done.

I rarely need a dumpster. However they went above and beyond in customer service. They answered…read moreall my questions and delivered a dumpster with no problems. When I was finished with it, I simply called them and they picked it up right away. If I every need another dumpster, they will definitely be my go to company. Excellent business!!!

From the owner: Prompt & friendly service…read more Pugsley Container is a locally owned and operated roll off container business in Decatur, IL. Pugley offers prompt and friendly service for residential and commercial customers. They can accommodate roll off containers from 10 to 30 yards.Dumpsters are available for:* Basement Clean Outs* Attic Clean Outs* House Clean Outs* Garage Clean Outs* Remodeling Projects* Construction Site Clean Up* And MoreWe can have roll offs delivered same day in many cases and you can keep them as long as you need.Call Phil today for a free estimate on your job!

We called last minute on Saturday to see if they could haul off junk from our storage unit clean…read moreout. Originally they said they could be there in 4 hours as they had a couple of other jobs. When one of those jobs changed, they called us back and said they could come right away! Woody and his helper were professional, friendly and very nice! We'd used The Mule when we moved from out of state in 2023!! We recommend highly! Will absolutely use them again!

Called and came the next day! Gave me a quote, I said, that works! And they loaded it all up and…read moreaway they went!! These guys are the best.