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Republic Services

1.4 (81 reviews)
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Services - Republic Services

Dumpster rental

Junk pickup

Recycling dropoff

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2x4 with nails
April F.

Large garbage left a 2x4 with nails in it, in the street behind my car. I couldn't see it while in the car, and backed over it popping my tire. I called Republic. The operator was very polite and sent a man to my house to collect more information and take pictures. I filed a claim, but was DENIED, because the truck driver said he didn't remember leaving a piece of wood on my street! I don't care if the driver remembers it or not, it still happened!!!!!!!!! I'm sure the driver didn't mean to leave the piece of wood, but he did. What horrible customer service to deny a claim based on how honest their driver is.

Edit B.

This is one of the most unethical companies I've had to deal with. We have repeatedly been told a local rep will contact us . We have repeatedly left voicemails that we would like to cancel service for more than 4-5 months at this point and still have not been able to do so. I can't understand how they don't have a class action law suit Upon further investigation, we discovered some troubling facts that I wish to share: Communication Issues: Despite various forms of communication to cancel the service, Republic Services only logged one communication from approximately a month ago, which is unacceptable given our previous attempts. We discovered an email sent on May 15th, three months ago, requesting to cancel the service, which went unanswered nor were we informed at the time in any way that we were under contract. One-Sided Contract: We were appalled to find that we had signed a three-year contract shortly after purchasing the property. The contract appears overwhelmingly one-sided and was signed by us hastily under the pressure of retaining the bins on site. Lengthy Contract Terms: Republic Services locks customers into 36-month contracts, requiring a 60-day advance notice to cancel, a certified termination letter, a return receipt and confirmation the certified letter was received by Republic Services. In our contract failure to comply results in automatic renewal for an additional 12 months. The termination process is unnecessarily complex and burdensome for customers. Rate Adjustments: The contract permits Republic Services to increase rates at any time to offset their costs, putting customers at a significant disadvantage. This provision is highly unethical and raises questions about fair business practices. Overcharging and Documentation: We were charged for an alleged 1.5 extra yards based on an image of an overfilled 2-yard bin, which we find dubious and concerning considering the image they sent us as documentation. Exorbitant Billing: Our current bill has reached a staggering $465 for one month of service, which is unjustifiable given the services provided. Given the severity of these concerns, I am open to providing further details via email to anyone interested. Additionally, I would like to explore the possibility of a class-action suit to address these issues collectively. If you are an attorney and interested in this matter, I would greatly appreciate your professional opinion. I believe that it is crucial to bring these matters to light and hold Republic Services accountable for their actions. As a responsible community member and landlord, I am committed to ensuring fair treatment for all involved.

I've told republic I'm disabled and the garbage engineer keeps pulling pranks like this on me. Number one instance in the last year.

They did it again. I'm disabled with a bad arm. I've called them Number plus times about the driver not caring about his job or the customer. Drops the can on a box and I can't move the can or pull the box out. Thank you republic for being a caring company.

Disgusting
Michelle W.

This company is the worst. I've called at least 20+ times and they never have come yet. It's been almost 2 years and all I ask is please put a lock on this dumpster. Every day I get to work I have to clean up after the homeless because you guys fail at your job. Please rectify the situation at 2720 O Street. For anyone reading this review stay away from this company they are awful and treat you very disrespectful he

Current Bill

We were contacted and nothing was resolved. We are in a 3 year contract with them and you can see for yourself how the billing with this company goes. This is in my opinion fraud. We own a 4 unit residential multifamily property. Check out the images we posted of the billing trends if you are considering them. They are literally allowed to change the price to their discretion regardless of being on a contract. This should obviously be a class action suit and we are looking into this.

Thanks Republic. Waited for hours since you missed 2 of 3 pickups this week! No driver showed, so we will have 1.5 more days to accumulate!

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6 years ago

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2 months ago

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4 months ago

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2 years ago

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1 year ago

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1 year ago

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3 years ago

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2 years ago

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2 years ago

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6 months ago

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3 years ago

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2 years ago

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3 years ago

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4 years ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

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2 years ago

Did not pick up dumpster on day scheduled. Delivered the wrong size dumpster than what I paid for. Horrible experience.

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5 years ago

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3 years ago

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4 years ago

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6 years ago

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4 years ago

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4 years ago

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10 years ago

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4 years ago

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4 years ago

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3 years ago

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5 years ago

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5 years ago

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8 years ago

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3 years ago

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5 years ago

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5 years ago

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6 years ago

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5 years ago

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4 years ago

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4 years ago

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6 years ago

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Review Highlights - Republic Services

Yesterday, my yard waste container disappeared.

Mentioned in 2 reviews

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Republic Services - recyclingcenter - Updated May 2026

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