If I could give this company 0 stars, I definitely would. Our trash was never picked up last week. My husband contacted them last Thursday with no call back. He then called them on Friday & we were assured that our trash would be picked up Saturday. Saturday comes, still no pick up!! The customer service rep called my husband a liar, which my husband let pass in the hopes and of them finally coming to get our trash. They again assured us that our trash would be picked up on Monday...no shock that they never showed up. In another phone call my husband emphasized the fact the we live in an HOA & that we could get up to a $500 fine for this. My husband called again Monday only to be told that they ran out of time & couldn't pick up the trash. We were then told that they would pick up the trash first thing today, which they did not. My husband called yet again only to be told that they are running 2hrs behind!! This is what our front curb looks like because of their incompetence. Crazy thing is, we called a different garbage company & told them what happened & without us even sayin the business name, they new exactly who we were talking about. EDITED TO ADD THEY ARE GOING TO CHARGE US $39 to remove the trash cans. The customer service rep said "it's in the contract" I threw that contract right back at her saying, it states in the contract that you guys will pick up the garbage & you didn't...that is a breach of contract right there. read more